I had some mold in my crawl space and contacted this company via their contact form on the website…read more I received an email saying "We have received your request. A technician will reach out to you shortly." Nobody from restoration 1 contacted me so I had to try another firm. I suggest not relying on this company for service.

Responded to water leak. Quoted for a major operation. Required 50% up front. In the end, we…read moredidn't need their services. Nonetheless, they charged us $500 for a test we did not need. They may do good work, but be wary.

Fabulous job cleaning my air ducts/vents and dryer duct/vent. Wonderful, polite, competent crew of…read moreChaz and D'aron worked 5 hours, removing every vent cover and replacing perfectly. They wore "booties" to keep carpet clean and put down plastic and drop clothes as well. Vacuumed up after and had me walk around to ensure that I was pleased. Went beyond and even fixed dryer pipe, adding duct tape and testing--no extra price. The price was very reasonable and most can get a 10% discount, for either being a vet, senior, or using an online coupon. They were on time and stayed in touch throughout the job. After getting a thorough estimate--also very detailed, informative, and helpful, they were able to schedule within days. I highly recommend this company and especially Chaz and D'aron. And Michael Walls, the air duct cleaning manager. My only regret is that I can only give them 5 stars.

No stars. Was told today that someone would arive between 12 and 5 then they called and said they'd…read morebe there at 2:30 then they said it woukd be after five then they called and said they're on their way at 5:30 They show up after 630 and I told them to leave. Will not hire them again!

Attic clean out sanitization. Corey and Baron did a great job. Very thorough and professional. On…read moretime....

Would not recommend to anyone!!! Had a main water line that…read morecomes into my basement break called them at approx. 12 am they got there at around 3am told the lady on the phone that I run a business out of my basement and there was a lot of boxes furniture and antiques that would need to be removed and recommended they bring a box truck or container. they did neither! they moved wet boxes and other items to the other side of my basement where my pool table is and stacked things on the pool table and other places. they used towels that I had in my basement to soak up water and red clay and threw them in a grey storage tub that was in the basement. They left antique Funiture on the wet floor along with a large set of large stereo speakers they never even moved. a set of $900.00 family heirloom lamps also left in standing water. Their modo is "Like it never happened." Haha what a bunch of B/S that is.. When I called the owner to complain I was told I needed to understand that the two men were tired because it was the middle of the night so they might not have been thinking clearly? The men left about 6:30 am and I had to call them back because they never touched my computer room and the carpet was soaking wet along with standing water, what did they do you ask? They directed a blower in that room and left.

I was charged over 2x what I was quoted. The work was never finished- had to fix 2 doors that were…read morescrapping the floor, tub never grouted, water lines run backwards (hot to the cold faucet, cold to the hot) in both the sink and shower, and other issues. Asked them to complete the repairs and 3 times they scheduled but didn't show up. Then started threatening to turn it to collections so I just paid it. But overall a horrible experience.

We contacted Serve Pro to inspect our internal HVAC system for mold along with some other areas of…read moreour house. They said they could do that. When the technician came, I found out that it is not in their policy to inspect hvac system, and that they don't inspect air quality for mold. So, one of the main reasons I wanted their service, I found out after the fact they can't do. We still had to pay the full 150 dollars for consultation and we got nothing real helpful in return.

Matt and his crew just finished a kitchen remodel for us. He was prompt with his proposal and…read moreactually started the project early. All of the people who came in to work were very careful, conscientious, and considerate. There was little mess, and everything was cleaned up in the end. We asked to have a few things changed, and Matt was very accommodating. After everything was installed, they even had someone come to clean all the new cabinets, countertop, and appliances. Matt was easy to work with and quick to respond to any questions or concerns. I highly recommend them.

Built a privacy fence and picket fence for us in October/November 2016. Great work. Reasonably…read morepriced. Very responsive by email, text and phone. Highly recommend. Will use again if we need some carpentry work done.

Such a nice guy, who does great, quick work for a fair price. Will definitely use him for future…read moreprojects.

High quality work, terrific customer communications, friendly, and prompt. We have a large ranch…read morehome that's over 90% brick, and it was red, dirty, and dull. Now it pops, all due to Michael's excellent work, right down to the choice of paint and sheen. Worth every penny. We literally got a new house for the price of a great paint job.