First of all, you don't see doctors in this place you get APN's. Secondly, if you need to be seen for a follow up for an emergency room visit. Get your own records first. I made an appointment for a follow up on an injury that occurred over the weekend. I called well ahead of time to make an appointment for this and they didn't even try to get my records from the hospital I was previously seen at UNTIL I was there for my appointment. So, I sat there over an hour without even being seen because the APN refused to walk in the same room I was in much less look my injured arm without my medical records. Now I'm having to miss even more work and school because I can't go back without a note from them saying I can. If you have better insurance go somewhere else that actually gives a crap about their patient's time. read more