Faith listened intently to what we wanted to accomplish and succeeded beautifully. The hardscape…read morework, the plantings, and the new front porch added welcoming elements to our front and backyards that had become dated over the years. The carpentry work on the front porch was second to none. Meticulous in a word.

Faith transformed our yard into a beautiful garden. Then we learned she also works with a wonderful…read moreconstruction team, who we hired for a large window replacement project (over 40 windows). They did a fantastic job, from initial estimate through final punchlist. We recommend them without reservation!

They asked me several times if I wanted recurring service. The first time I had to track them down,…read moreI gave on the third visit. I paid extra to have the hedge trimmed, they cut a small part of it (see pic) and told me they'd come back in the morning to finish the job, but never showed up. I have waited for over a month, it is clear they'll never show up to finish the job. Very disappointed, they seemed like nice guys when I first met them.

The guy did bad mowing service and grass clippings are piled on lawn and driveway are blowing…read moreclear. The service is not reliable for scheduled service. They skip the service randomly without any notice.

After several failed attempt to fix up our pudding-stone-filled garden with mixed elevation, my…read morewife and I were introduced to Noah and the Restoring Roots crew. We have seen their previous project at the Old Oak Dojo and really liked the idea of a functional landscape that meet aesthetic purpose, yield edibles as well as fitting in the native eco system. Noah is very knowledgeable of different plants and flowers so conversation with him has always been very educational for us amateur gardeners. He has also been very accommodating from the consultation. He listened to our needs and concerns before coming up with a customized plan that fits our property and budget. The project includes a low dry-stack retaining wall, plants that would help stabilizing the soils since we live on a hill, perennial flowers/plants that support each other and blooms at different time, and irrigation etc. The installation was under a short deadline so that we can have our wish of throwing a post-wedding party in our yard. Noah, Cheryl, and Karen moved very efficiently and accomplished the project before the deadline and within budget. The project also includes post-installation maintenance as the first year is crucial for the garden to survive. We are very happy to find Restoring Roots and will definitely consider using them for future projects.

We bought a condo in the Woodburne neigborhood of Jamaica Plain a year ago. One of our first…read morepriorties after we moved in was to deal with the backyard landscape, which consisted of some scraggly grass patches and a few hostas. There wasn't a lot of space to work with but I was sure that a little patio would fit between the house and the garage. I started contacting landscape design and build firms in March 2015. Most larger firms were already booked for spring, and when a couple of firms came out in June, they indicated that our job was too small for them to consider. Our realtor recommended Restoring Roots. From the first visit Karen was enthusiastic about the possibilities for our little space. She listened to our concerns and needs--one of the biggest concerns being that as new home owners facing a lot of projects, we wanted to consider a design plan that we could implement in stages. Karen came back to us with a detailed and comprehensive plan for our little space. After multiple negotiations with our condo association, we decided to move ahead with the patio construction in the fall and put the planting and construction of a sitting wall on hold until Spring. The bluestone patio was completed right before Thanksgiving. We are very impressed with the quality of the work and we think the patio looks great! We hope to have Restoring Roots back in the Spring for the next phase of the project.

Service was thorough I'm handicapped. My driveway and…read morewalkway was perfectly dry when they finished salting and I thankfully did not have to worry about falling

They were really efficient in my snow removal of my driveway and porch. The price was very…read morereasonable. I was extremely happy with their work.

Joe, the owner, and his team of landscapers are great communicators. They performed beautiful work…read moreat my abode by creating a winding bluestone path, clearing the site, adding mature bushes and perennials, and mulching the entire area. My property looks terrific!

From the owner: Landscape design, construction, and maintenance: Walkway…read moredesign/construction Retaining wall design/construction Terrace design/construction Driveway design/construction Deck and patio design/construction Pool design/construction Fountain design/construction Outdoor lighting design/installation Sculpture installation Tree and shrub installation/maintenance Groundcover installation/maintenance Perennials and Annuals plantings/care Turf installation/maintenance

We first became aware of The Narrow Lane through a cold call when we were looking for a landscaper…read morefor our front yard back in the fall of 2024. We contacted a number of companies and it was The Narrow Lane and Jeremy that we seemed to connect with. A couple of months later, right after Thanksgiving, we were the proud owners of a beautifully landscaped yard. I will admit that I was dubious about putting in all those mature plantings at that time of the year but Jeremy assured us that they would be fine and he was right--we had an amazing Spring of blooms and the excitement of experiencing new plants appearing in the yard. The quality of work and attention to detail caused us to go back to The Narrow Lane again last Spring to do a total renovation and redesign of our back yard. While we were impressed by the quality of work and attentiveness to detail that we experienced with the first project we were absolutely blown away with what Jeremy, Matt, and The Narrow Lane were able to deliver for the backyard. It is truly a work of art and we are so happy that not only did we re-engage with The Narrow Lane for this project but that we gave them complete control over the design and implementation. Neighbors now stop by to explore the yard and we are known in the area as "that house with the amazing landscaping". Based on these landscaping experiences over the past year we have now also contracted with The Narrow Lane to maintain the gardens and yard during the growing season as well as to provide us with snowplowing and shoveling in the winter. I will admit that they are not inexpensive to work with but the prices are totally justified by the quality of work, the care and attention that they have brought to everything that they do, and their continuing care that they bring to our property. We have found everyone from the company that we have engaged with to be consummate professionals that bring a new level of care and respect to the properties they take on as projects. If you are looking for an exciting and complete re-imagination of your property and then professionals to maintain it throughout the year you can't do better than The Narrow Lane.

I would not do business with this company again…read more We hired one of their landscape designers to create a redesign for our front yard and paid a substantial fee for the design. Our contract specifically stated that we were not required to hire the company to perform the installation work and that the designer would revise the design based on our feedback. The designer visited the property, evaluated the site, and later scheduled a Zoom meeting to present the design. During the meeting, the company owner joined the call. After the designer finished presenting the plan, I started to provide my first piece of feedback but the owner cut me off before I could finish and stated that the design phase was complete and that I would need to hire the company to perform the installation if I wanted any changes made. The interaction was unexpected and inconsistent with my understanding of the contract. The designer appeared uncomfortable, and I found the owner's tone rude, unfriendly, and intimidating. What should have been a collaborative discussion about minor revisions became an unpleasant experience.

Christie Dustman and Company helped with the design of a friends garden and did an incredible job…read more I was so impressed that I hired her to consult with me for my established garden that has been written up in 8 magazines. I gave her my thoughts and right away she came back with some suggestions that made total sense to me. I got right to work implementing her suggestions and I'm completely happy with the new design features. Christie is super easy to work with, listened to what I wanted to achieve, and delivered wonderful suggestions. I'm very lucky to have had her help and now my gardening friends all use her.

I would highly recommend Christie Dustman & Company. The initial one-hour consultation was fabulous…read more- we brainstormed various ideas and then I was provided with a sketch showing proposed planting areas with specific plants/tree types. The idea of building a 2-section funky fence near my patio served two purposes, one to screen my patio area from my neighbor's backyard, and the other to save me money from having a higher, longer fence along the property line separating me from my neighbor. I also loved the concept of adding some bluestone stepping stones into the existing patio (made of pavers) and extending the stepping stones into the yard to lead someone from the patio into the backyard. The trees, shrubs, and plants continue to thrive years later. The variety of textures and shapes is lovely.

potted up does some things well. They are very reliable, for monthly maintenance. And they do a…read moregood job. You can tell when they have been there. Their fall and especially winter seasonal plantings for the garden containers were lovely. The issue is that you pay dearly for it. The monthly invoices include high charges that are difficult to fathom (several gardeners and several hours spent on seemingly minor tasks in a small garden; despite the garden being very small, charges for filling and disposing one or two garden refuse bags; plant charges that seem high and they do not provide receipts to justify their charges and even became indignant when I insisted on reviewing them). I can't speak to other gardens they've done, but I thought our garden design and result was mediocre, and given the high cost, that felt even more disappointing. Eventually potted up and we had to go our separate ways as we couldn't justify the cost for a small garden for a two unit condo association. I would consider them only if you can set clear budget limits (or have no limits on budget).