Appointment was confirmed promptly and Technician arrived when expected. Diagnosed the problem and…read moreprovided a clear explanation. Efficiently treated the problem area.

eddie (the roto=tooter guru) was proffesional, knowaleble & the issue with the drain in the house…read morewas taken care of in a timle fashion!

We had a tankless water heater replaced. Paul was knowledgeable, kind and clean! He did a lot of…read moreextra work to get the new water heater covered from the previous warranty. We are very grateful for his help. Also, we have hot water again! Would definitely recommend and use again in the future.

I called AAA home services because their site offers same day or next day services. However, when…read moreyou call to schedule the female that scheduling says they do not offer the service and they have no idea why it's on the website so it's very misleading. They do not work after hours they only work until 4 PM so if you work after 4 PM, you will not be able to get any home services by this company The female was very rude on the phone. She immediately answered, said hold and put me on hold. Hopefully, there's another company like us in the area that can provide about our services and not misleading

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

I could have died from carbon monoxide poisoning. I hired Frank, he never told me his last name, to…read morerepair two bathroom drain pipes that shared one wall in early March 2026. I asked him if I would need a work permit pulled for these repairs and he said "no". I thought F.S. Plumbing was a licensed plumbing company. I later found out it is not a licensed plumbing company. I also found out from both St. Louis County and St. Charles County that a permit would have been required for these four repairs. When Frank came out to do the work, he tore out a part of the wall in my bathroom, he said the only way to repair both drain pipes was to cut a hole into the metal vent that was inside the wall. I asked him if it could be easily repaired and he said that it would be an easy fix and that I could fix it myself with a piece of metal and a few screws. He told me he thought it was a cold air return. When I told him my cold air return was in the hallway, he didn't respond. I then told him I thought that was the vent coming off my furnace and asked if he wanted to go to the basement to look. He had been in my basement earlier to look at my outdoor faucet pipes since he was going to repair them as well. He declined going to look in the basement to see what the vent was and he proceeded cutting into the vent. He cut a large hole in the vent and the way that it was cut I saw no way to repair it since the one drain pipe was running right through it. I decided to Google "can you cut a hole in a furnace vent?" I got the quick response of "absolutely not". I called my local fire marshal and he agreed that it should have never been cut due to it being the furnace and water heater flue vent for carbon monoxide release. I called a retired HVAC friend and he said Frank, a plumber, should have known that you can't cut open a furnace flue vent. He told me not to pay Frank until I found out how much it would cost to replace the flue section. After I researched and found out this information, Frank asked to be paid. I told him I couldn't pay him that day until I found out exactly what it was going to cost to replace the flue vent. He said he wouldn't leave my house until I paid in full. I felt threatened and intimidated so I wrote him a check for the full amount of $1495. Frank left the house and, I found out later, he immediately drove to my personal bank (of the check) and cashed the check that same day. Also, when Frank left my house, he didn't tell me to not use my heat or hot water, or to turn them off in the basement. I could have died of carbon monoxide poisoning if I hadn't called my friend, later, who told me this fact. My friend told me how to shut off the gas furnace and water heater valves after Frank left to cash my check. I didn't have heat or hot water for over two weeks until the flue vent was ordered, delivered, and replaced. (The vent was a special order and came from out of State since it was a vent from the 1960's and no other manufactured flue vents would fit properly or safely). Frank refused to pay for the repair which turned out to be a replacement of the section of flue vent between the two bathrooms. I got 4 bids for him so he would see I was trying to get him the lowest price for the flue replacement. The HVAC bids ranged from $1500 - $2500. Frank came over to my house a few days after his initial work and said he was going to "fix" my flue vent. He was holding a tube of caulk and a piece of metal. I told him again that the flue section had to be completely replaced. He didn't believe that the flue had to be replaced even though a fire marshal and six HVAC guys said the situation was very dangerous and the vent section had to be replaced. I spoke to Frank, off and on, for three weeks giving him ample time to do the right thing and pay for the flue replacement. He refused, and the last time I texted him he texted me "God is watching". I had the flue vent replaced and I paid for it. I, also, had to have another plumber redo the drain pipe repairs that Frank charged me $895, I had to pay an additional $1000 for the drain pipes to be moved to the correct position, away from the vent. I had to have the wall repaired with new dry wall and tape since the HVAC man had to tear the wall out to get to the entire flue vent. I contacted YELP in late March since Frank has the red YELP GUARANTEE but they have not responded to my filed claim. I have contacted the Missouri Attorney General Consumer Complaint department and they have opened complaints against YELP and F.S. Plumbing and are currently investigating the claims.

A frozen in the ceiling of the garage resulted in a big when the water was turned on this spring…read more Based on customer I selected performance plumbing to come out and quote the job. Dylan and his a thorough examination and the procedure I should follow to prevent a similar occurrence in the future. The quote they was very reasonable and they were actually able to do job on the spot. I found Dylan to be knowledgeable, professional, and patient with all my questions. I would recommend performance plumbing to others in need of and will use them again in the I have well.

We have used Performance Plumbing for a couple of years. They are friendly, knowledgeable and…read moreefficient. It's easy to make an appointment. Good communication on arrival time. Great work! Spencer did an outstanding job fixing a couple of issues we were having. Highly recommend Performance Plumbing!

Several neighbors had used and suggested In-and-Out Plumbing. I reached out via Yelp, and their…read moreresponse was quick! The technician showed up, as planned, and on time. Very nice and professional. The service fee is very reasonable. We would def use this Company again.

Timely and friendly - I had a shower with a cartridge completely stuck in the valve, and I had…read moredestroyed the stem trying to pull it. They were prompt and gave me their best price given the unexpected level of work required. They tried to save the valve but had to replace the whole thing. Friendly and competent, would use again,

The young man who came gave me an estimate to replace rhe insides of my tiolet or replace it with a…read morenew one. His prices were half what the previous Company had given me. he came the next day and quickly, snd very neatly, took care of my problem and left nothing for me to have to deal with.

I was looking for a plumber to fix an actively leaking sink. It was leaking into the cabinet upon…read morewhich the sink sits. I chose to contact Express Services for it's 40 minute guarantee response, and it's willingness to handle off hour work. The issue is that the "office" was closed around 3:30pm. Surprising. I left a detailed message and have not received a reply as of 18 hours later. I called twice and noticed that while they were not "open", they prominently advised callers of an "emergency" number where presumably you pay emergency service pricing. In short they did not respond to my call so I got no service. I don't have good feelings about this place.

Needed an outdoor spigot fixed along with shut off valve. Ty was professional and completed the…read morework quickly and cleanly! Will call them again when I need more projects completed !

Ty was lovely and fixed our stuck drain very well. He was kind and respectful, jelly to explain…read moreeverything, what my options were and what my options weren't. Did a thorough job. I will be happy to call them back!

As a homeowner, you already know that some point something will break down, stop working, reached…read morethe end of how long they usually last for, before you either have to get it fixed or replace it..that can be costly. One of the worst things that can go wrong, is your drain, especially in a home that is going on 50 years old. I had called, Roto-Rooter( located in St Peters) their response was fast, they sent out a technician within a 2 hours, saw what the problem, and had schedule another technician to come the next morning. They quoted their price which included fees and taxes. Thankfully they did a great job. They are also very knowledgeable and said that most homeowners living in older homes will at some point have problems with their drains. Turns out my drain is made of cast iron. My house was built in 1978, so if your home is that old..please have your drains and plumbing inspected. I highly recommend this, 5 x 2 thumb up, business!

awesome and very help. Timothy was great. we recommend them…read morehighly. 5 stars the app is easy.

They finished our water heater COULD NOT be more pleased!…read more From helping us set up spire, to open communication, perfect clean up and so friendly!

They pretty much saved my ass and my drywall. Third plumber to the rescue to completely re-do…read moreanother plumber's terrible work and he got out there within 2 days. Ken was very responsive to me, communicated with my tile guy, and did great work. Granted, the whole thing made my $100k bathroom gut a $102k bathroom gut but at least it's done now, and quickly. Totally should have just used them from the beginning.

Steve did an excellent job diagnosing and changing out my toilet. He was very accommodating.read more

Mike and his crew did an excellent job on our home project. They were very attentive to our needs…read morewhen needing to turn off our water for extended periods of time. They were easy to deal with. The sewer removal and replacement final project looks great. They were professional, on time and actually got the project completed a day early. I will recommend them and be using their services in the future.