I have use this as my fuel stop since they opened. I was going to pilot because they were cheaper but they are super crowded all the time. Arco was the same price but not as crowded. Their card machines on the islands made it easy to get in & out without hassle.
This ended today. The new card machines arco installed on the pumps are slow but they worked, not so today. Card machine was not working, so I had to go inside. I know my truck will take about 16 gallons to fill it up. I'm not happy about having to go into the store in the first place, I get to the cashier and order 16 gallons of gas. She asks me how much money is that, I respond I have no idea. She apparently could not figure it out, so I would try to figure it out. I asked her how much they were charging for gas, she said she didn't know. Now Im pretty angry, I ask how do you not know the price of gas? She responded that they are not reguired to know it. At that point I left. Just think by 2020 this person will be paid $15 a hour to provide incompetent terrible service. I will be back to fighting the crowd at pilot twice a week. If arco were smart they would replace these substandard rude cashiers with machines that worked. Generally not a fan of self checkout but in this case it is necessary. If you make it impossible for me to give you money then I will go to your competitors who make it real easy. read more