The attendant told me there was no regular gas that I had to pay for premium when I tried to use…read morecash. When I used a card outside there was regular gas. The man lied so I would pay the higher price. Very very very poor customer service !!!!!

They are a full service station that has a subway attached with a car wash. They are a family owned…read morefranchise and have been since I moved out to Spanaway in 1999. Always polite and willing to go the extra mile to make sure their customers are taken care of.

Horrible Shell station, the attendants here are VERY rude! They dont honor the Shell discount thing…read more(FRN I do believe its called) that is put out by Shell Motor Corp. Only get gas here if you have to.

They have signs all over for the FRN card but they don't take it at the pump. That is how most…read morepeople get gas and redeem the discount. I don't go in ANY station if I don't have to. Since other stations take it at the pump I WILL NOT BE BACK! I HATE false advertising

I've fueled here several times and have been able to reap rewards (discounted fuel) which has been…read moregreat except for my recent experience on 11/11/25 at pump #12. That day, unleaded fuel price was $3.85/gallon. I was attempting to reap my $.20cent reward which should give me a price of $3.65/gallon, however, there was issue with the pump not reflecting the discounted price. So I re-attempted again the purchase off the Shell app and I was notified that I had already utilized my reward which was incorrect. I hadn't even fueled my vehicle yet. Ultimately, the pump only provided me with a $.05cent discount. I was not happy at all. I addressed and reported the issue with Shell Fuel rewards via email and they are currently investigating this. One of the previous reviews indicated that pumps #2, #4 and #12 do not provide you with your rewards. I have definitely made note of this for my future visits. I hope this merchant improves this issue asap. I've also purchased their meatballs on a stick for my snack on the road. It was delicious.

I started coming here about 2 years ago when I moved into the area. My fiancé has been coming for…read moreyears due to the good gas prices and to buy chew. They have the drive-thru for smoke shop items if you don't want to walk in. My man quit chewing, but we keep coming! There was a short time that the gas pumps started pumping REALLY slow, but this appears to have resolved as I just filled up the tank last weekend and it was fine. The pumps usually get pretty busy during normal peak hours but there's decent space to accommodate long lines and I love that the pumps are covered by a very high roof. We generally stop in to grab a few sodas before running errands and there's a decent selection. They also have hot food items that always smells and looks so delicious, but I usually try not to eat out since I'll pig out on stuff like that. I've come close quite a few times and will probably breakdown and try some things soon. We've also had pretty great luck with customer service when we stop in. There's usually 1 or 2 people who are just kind of blah as far as attitudes, but most of the employees seem happy and upbeat. I swear their best recent hire has been Roxy -that chick knows what she's doing, is quick and SUPER friendly. I always look for her when I go in so I can say hi. If they don't make her a manager soon, they're just wasting her talents. It's hard to come by great employees and she's the BEST. Genuinely cares about making customers happy and treating them well. And obviously really cares about the company. I really hope they appreciate her. Overall, this is our favorite local gas station and market and we recommend.

This Shell station is a little better then the Shell Station across the street at Bethel Station,…read morehowever we've had problems using the Shell FRN and had to bring it in as this station advertises outside they accept it, however the person at the counter spoke very little English, so hard to understand him and get the thing processed, he was able to get it to work though.

Need a crack pipe, old fashion porn mag or mystery pills here is where you need to be. The beer…read moreand cigarettes are less expensive than the surrounding gas stations. But having the current issue of Barely Legal always in stock, that gets you 5 stars my friend. You get me.

I locked my keys and phone in my car at one of their gas pumps and the 3 ladies working on 1/12…read morearound 2:30-3:30 pm were absolutely amazing! All 3 helped me call a locksmith, let me use their phones to call my husband, and were so friendly. I would love for their boss to know how awesome his employees are to customers!

Decent prices on the gas pump and inside the store for stuff like Pepsi refiles and other snakesread more

I bought the fish on sale. I think I got the vegetables here, but either way it was a delicious…read moremeal. I got a great deal on the fish.

The salesman screwed me over by not giving me a price on an item and suggesting another item that…read morewas roughly double the price of that item anywhere else in the US. By the time I stopped and noticed the prices on my receipt I was several hundred miles away. I purchased several items there. Just this time, they got me. Next time I'm working at Ft Lewis, it will not happen again & I will let any of my coworkers or military associates about this place.

If you go during the day it's great. But be warned. At night all the homeless and addicts hang…read morearound. I went there for a long time and stopped because I got tired of being asked for meth, money, a place to sleep, a ride ect... mentioned it to the day staff and they didn't seem to care just shrugged it off. With the most disgusting bathroom I've ever seen, to which they blamed on the McDonald's crew. Still all that said, still better than the 7/11 down the road. Not by much tho

This gas station is the worst! Every time I go there to get gas, something isn't working. It's…read morenever a simple gas up. Either the card readers are not working or the gas is being pumped turtle speed. It took me 15 minutes today to pump 1.26 worth of gas today. Finally gave up and went to another gas station. Do yourself a favor and keep strolling to another gas station if you need gas.

Did not recommend. I have frequented this place for 8 years and they've always tried to make sure…read morethey had what I love and have it cold. Super customer service. Now they don't care and they no longer carry my brand and I'm a 0.50 mile away. The owner actually saw what the employees were doing for me and put a stop to it for some reason. I will never go back to this place. Closer place to the house and they're super helpful and friendly.

Drive down the road another mile and you'll find an Arco gas station that is MUCH cheaper. Right…read morenow Arco is 50 cents less expensive then this Shell