Dr. Parks and her team have taken care of me and my dental needs since 1989. I have always felt…read morevery well taken care of, listened to, and treated with the utmost care.

This place is awesome. They are fast and efficient. The staff is always friendly and make you…read morefeel comfortable. I feel very little to no pain whenever i get procedures done. I recommend this place to anyone seeking a dentist.

this dentist is the best!! soo happy it exist near my school. great staff too they are soo nice and…read morecaring.

Avoid at all costs!!!…read more This is by far the worst dental office I have ever been to and it's honestly surprising to me that they are not out of business by now. Not only were there serious issues with the level of care I received, but the medical billing department is completely incompetent. 1. Horrible Care I came to Family Dental Group to get my wisdom teeth extracted. I came for the consultation and provided the doctor with X-rays showing that my wisdom teeth were impacted. The doctor scheduled the surgery. When I showed up for the surgery I was expecting to receive anesthesia but the doctor informed me that I would not be getting any anesthesia and that he just planned on numbing me. I asked if it were possible to do anesthesia instead and he laughed and said no that he would have to call someone who is licensed in that to come if I wanted anesthesia. What kind of oral surgeon isn't even licensed to give anesthesia?? That should have been my red flag to walk away but I already took off of work so I went on with the appointment. BIG MISTAKE. The procedure began with multiple painful numbing shots in my mouth and gums. Before he began I told the doctor that I did not feel like my mouth was sufficiently numb but he began extracting anyway. He told me I should only feel pressure and to let him know if I felt pain. By the time he got to my bottom teeth I felt extreme, piercing pain to the point where I was sobbing in the chair and told him about the pain. He then told me that there was nothing he could do for the pain since my teeth were so deeply impacted that they were near the nerve. He knew that my teeth were impacted this deep from the consultation weeks before and was negligent by deciding to schedule the surgery anyway without any anesthesia and without at the very least giving me the choice in what I wanted to do. Since I was already in the chair with half of my bottom tooth extracted (it broke off) I was completely trapped. He moves on to the right side of my mouth (the side I told him did not feel numb enough) and the pain was even more excruciating. It got so bad that he had to stop in the middle of it and go see another patient before continuing. I now have anxiety to ever step foot in a dental office again after this traumatizing ordeal. Do not put yourself through this! 2. Incompetent Billing Staff Not only did I have a horrible and painful experience getting my teeth extracted, I also have been dealing with the incompetent billing staff at this sham of an office for 9 months! I have both a primary medical insurance and dental insurance provider. My dental provider will not pay on any claims until they get a "denial of coverage" statement from my medical provider. I explained this to the billing staff time and time again yet they still have not obtained a denial of coverage letter from my primary insurance nor have they provided this letter to my dental insurance. I called multiple times and kept getting the run around until last week (9 months after the procedure), I got another bill in the mail from the dental office charging me full price for the procedure. I called and was told that I needed to reach out to my insurance companies myself since the billing department was unable to get a hold of them. I asked for the dental office to let me know when requests were made to either company (either written or oral) and what the responses were and the billing agent was unable to answer my questions and simply stated that "it is hard to keep track when dealing with two companies." I asked if they have any records that any requests were submitted to either company and was told no. When I urged them to reach out again and get this resolved I was told that I needed to make the calls myself and essentially do the job of the billing personnel. I called my dental insurance and discovered that they only submitted the claim once, without any proof of denial of coverage, and never submitted any further documentation. I then reached out to my primary insurer, obtained a denial of coverage letter, and emailed it to my dental provider all in one day. The fact that the dental office could not accomplish this in 9 MONTHS is baffling.

What a terrible experience!!! Walked out of there office with the same amount of plaque on my teeth…read morethat I has when I walked in after a regular cleaning. No plaque was removed ,all because they couldn't get me to pay for a deep cleaning. The dentist basically flossed and brushed my teeth. I feel scammed and tripped off. They did charge my insurance and I had a $50 copy. I've had regular cleanings before and was plaque free each time. Don't go there if you want the best care.

Very bad service at the reception, they never answer calls, I spent 3 days calling 10 times during…read morethe day and they didn't answer me.

I'm so disappointed with Dr Harding. After performing a filing on my teeth, he recommended crowns…read more But he went too deep and touched the nerve. I was in a lot of pain for more than three weeks. I ended up having a root canal. I don't trust this dentist anymore; he still dares to charge for his mistake.

Dr Doctors & Nurses in the building are great but the staff especially the over weight Hispanic…read morewoman with black hair !! Lord I had the worst experience here with my family. Iv been coming to Dr.Harding for about a year and Iv had great experience with himself and his doctors unfortunately his staff aren't able to make the same reflection and it's disappointing that I found a great doctor and now that I was disrespected by his staff while I was in his office and over the phone I won't be bring my family back but they might be under staff but having that one Spanish girl in the front makes it look bad she's loud,argumentative and unprofessional she was walking around loud stating she's the only bilingual one in the building like anyone cares just loud and ratchet like this a professional setting act like it

I love this dental office. Dr. Boyce is friendly, professional and efficient. There was never a…read morelong wait. The office itself is clean and full of light. They staff is sensitive to the cost of procedures, and they have my full trust.

About the cleaning: I have a lot of anxiety about going to…read morethe dentist and I was *well* overdue for a cleaning so my teeth and gums were in need of some serious attention. Needless to say, I was nervous and expecting the worst. But Dr. Boyce and her colleagues put me at ease immediately. They were kind, attentive, caring, and incredibly patient. This was one of the best dental experiences I have ever had. My teeth and gums have never been happier. My smile looks great. About the office/logistics: The office is conveniently located, there is ample parking, it is a welcoming environment. The office staff were very helpful in getting my appointment scheduled and they verified my insurance in advance so there were no surprises about the coverage or billing. The entire experience was wonderful. I highly recommend Dr. Boyce and her team.

Dr. Salmon is a knowledgeable guy and you can trust him to not do any sort of unnecessary dental…read moreprocedures. He gives a very low cost to the patient. His office isn't as fancy as some super modern dentists but I still recommend him for cleanings and fillings.

I have been going to doctor salmon for over 4 years. He has done a lot of work in my mouth Google…read moreincluding extractions fillings and A partial denture. I highly recommend this dentist and is totally worth the money if you want quality work.

Great first appointment here after moving into the neighborhood. Professional staff, clean &…read moreinviting office, and very thorough cleaning! My only two gripes are the following: 1) I believe I filled out all the forms online before arriving, but those were somehow lost and I had to use their iPad to fill them out again. It took maybe 20 mins in total, and there's a lot of info to provide on your first visit. Maybe check on the online process to see what broke and why my info didn't come through? 2) I think someone may have called out sick that day on their staff, as it appeared that they were double booked throughout the AM. After being seated in the back, I had to wait 20-30 mins for a dental assistant to come back and do my cleaning. It was worth the wait as she did one of the best and most in-depth cleanings of my life, so please give her a raise! That being said, had I known ya'll were double booked in the AM, I might have come in a bit later than scheduled if I knew that morning of the pending delay. That being said, I'd say this place is most definitely where I'm going now that I live in the area. Hands down one of the best dentist offices I've ever been to!

I have been a patient at The Dental Group for over 3 years and unfortunately I can no longer…read morerecommend them after my most recent experience. They do not do well at supporting patients with sensory issues or dental anxiety, or conditions like TMJ that make dental visits difficult. With new patients they are kinder, but with every visit I have made they have become less supportive and less accommodating. My last cleaning was extremely unpleasant and I was shamed into not taking breaks over the course of multiple procedures and fittings even though holding my jaw open causes my TMJ to flare. Then there's the high-pressure upselling. For several years, the dentists and hygienists at this practice have been trying to get me to buy a dental-grade night guard out of pocket, even though I had an over-the-counter one I had been happy with. I finally agreed because they told me it would help my gums and that I would face severe consequences if I did not "make the investment." I had to pay $750 (!!!) out of pocket. When the night guard arrived, it was so bulky and uncomfortable that I could not get a good night's sleep in it and I woke in the morning with severe jaw pain on both sides of my jaw. I went back to have it adjusted and suddenly I was being told that having a night guard means sleeping with your mouth open and accepting dry mouth, that jaw pain often gets worse at first, and that I would have to accept some bad sleep in order to become accustomed to the night guard. I cannot stress enough that this was NOT disclosed to me prior to when I made the purchase. Since the practice knew about my sensory and dental anxiety issues, I feel strongly that they should have talked to me about what the night guard would be like before pushing me to buy it. When I explained the above, the practice offered me only a partial refund, which would mean that I spent hundreds of dollars on nothing. I feel my trust was taken advantage of and I would encourage others to look for a different practice.

Adding more to say I took my kids (8 and 5) here, and again, everyone was so patient and nice,…read moreexplaining to the kids what the tools were and how they worked. By the time we left, my 5-year-old was inviting everyone to his next birthday party

Beautiful office, poor management which gives the distinct opinion from a professional view, it's…read moreall about the money.

Bad reviews are never a good thing. However, I have to be honest. A family member recently went to…read moreget a routine check up. The provider said this individual had 14 cavities. I called the front desk again to confirm it was 14, she said yes. My family member called and heard again, 14 cavities is what was diagnosed. The front desk clerk actually laughed. At the time of the appointment, I was informed there was a co-pay because the insurance was out of network. I explained to the lady that I specifically asked about this. She apologized and said she was sorry but that her and her front desk team did not help me but had they I would have been informed. The provider actually helped me which was more frustrating as he should know his business. I went with my gut and took my family member to another provider. Luckily they didn't have 14 cavities. Being in law enforcement and seeing providers in jail has always been sad to see. But this situation has me thinking totally different. Truly unethical and disappointing. Care is not quality at all! Would NOT recommend!

I, like most people, don't love getting dental work. However, I look forward to coming here because…read moreI like all of the employees so much!!!!! Shout out my girl Liz at the front desk who has always been endlessly patient with my late self rescheduling. Love this place, best dental experience. Also if you primarily speak Spanish, almost all staff are bilingual! They take Medicaid as well!

I received a response to the following google review and they completely avoided accountability…read moreagain. DO NOT BOOK WITH THIS PRACTICE!! "Extremely unprofessional!! I scheduled an appointment online and not even five minutes later I received a call from the receptionist asking me to come in right now. I explained that I was at work and that wouldn't be possible and asked what was the latest time that I could come and she told me to come at 12. I received a confirmation text that my appointment was at 11:30 so I called and was told that a message will be sent to the practice by central scheduling to verify that it was ok for me to come at 12. I arrived to my appointment around 11:50 and was told that I could not be seen because I was late and my appointment was at 11:30 and they were about to close. The message was never sent to the practice which I understood, but instead of taking accountability, the staff gaslit me and asked me if I was sure that I was told to come at 12. After going back and forth the practice manager offered to schedule another appointment and throw in a free whitening, and I agreed because I needed to have this work done and I was understanding that miscommunications happen. Before leaving I apologized to the staff multipIe times for my frustration and made it clear that I understood miscommunications happen. The next day I arrived for my appointment and I was treated by the entire practice as if I was a problem patient and I could tell that they were not looking forward to servicing me. The practice manager was extremely unprofessional. Both her and the receptionist went back and forth over servicing me and she continued to refer to the receptionist as "Samantha" so that I would not know she was the person I spoke to the day before. When I finally saw the dentist, the actual service was not good. She barely greeted me when she entered the room and acted as if she did not want to service me as well. She did not properly numb me despite multiple attempts and I was extremely uncomfortable for the duration of the service. On top of that the practice manager let me know before the procedure that I would be receiving a discount. After that the receptionist came in and quoted me for the full amount further displaying a lack of communication and professionalism. I was extremely disappointed with the service I received and the way I was treated as patient who was inconvenienced."

Let's start with the positive.. the MINT representatives were pleasant. I wish I could say more…read more After hearing countless advertisements, I was genuinely looking forward to an exceptional experience. Unlike most, I actually look forward to my dental visits. I've been going consistently since I was a child. I've NEVER encountered such an experience in decades. I diligently arrived 20 minutes prior to my appointment for new patient registration. I was called back 10 minutes after my set time. After X-rays were completed, I sat for 20 minutes before a dentist acknowledged me & performed an evaluation. After that, I waited another 15 minutes & was told that my appointment would have to be rescheduled or I could wait another hour-- HUH?! So at this point I've been here for an hour & 1/2 to be told that my appointment can't be honored, whaaaat?? It was relayed to me that unfortunately they could not finish my appointment so I would have to reschedule for my cleaning & whitening. I'm so perplexed .. I really wanted to love this place. Because of insurance regulations I can't even return to my prior dentist, so I'll be further inconvenienced to set another appointment with MINT.