The store manager Alona completely contradicted the terms and conditions of the receipt. I had an…read moreexchange 2 months past the purchase date and drove 3 hours to the closest H&M to exchange (which I was purchasing quite a lot over the $ value of the return). She kept insisting it was her decision to decline the exchange, although the receipt clearly states store credit or exchange past 30 days. I wasn't mad until she decided to answer the phone whilst I was explaining I already knew the terms of returns and exchanges. If the area team reads this message, I strongly recommend you connect with her on how to appropriately address customer complaints and maybe let her read the back of the receipt so she knows what hill to make a stand on. Absolutely abhorrent service.

I wear plus size clothes (usually 16-18 depending on the store and brand) and like a lot of stores…read more(see my review for Simons) I didn't think H&M had a plus size section. Apparently they do, and my friend and I went to the H&M in West Ed because we figured the store and selection would be better than South Common. There isn't a huge selection of plus size clothes, but there is a bit, and H&M always has nice basics and trendy pieces too. One thing I love about H&M, no matter what dress size you might be, is the accessories. There are a lot of fun jewellery, purses, scarves, etc and the prices being pretty low it's pretty easy to go overboard and buy quite a bit. Of course the prices being so low this isn't exactly high quality long lasting items, but I tend to break, lose, rip, tear, etc. any accessories I get anyway so spending $12 on a scarf that I'll eventually lose at H&M seems better than spending $100 for a high-end scarf somewhere else. Aside from clothes and accessories the other thing H&M has that I didn't realize they carried are home decor products. This section isn't as big as the regular clothing and accessory section, but there are a variety of fun home decor items you can get, from bedspreads to aprons. West Ed isn't a place I particualrly like to go to, but if I'm here I'll check out H&M again.

Dots is interesting - it's a liquidation store with mostly clothing but also random liquidation…read more(think AEcor Urban Outfitters sassy books/novelties). Located just south of the Edmonton city cemetery and literally behind (north) of Oliver Square. It can be a little tricky to find the first time. I have friends that have found some fabulous treasures here in the clothing liquidations but I haven't found that hidden Easter Egg yet. The layout is kinda like a thrift store but way less organized. You need time when you come here to sort and sift through the garbage to find the gems. Also, sign up for their email online for advance notice of sales and coupons. It's a fun little liquidation warehouse but it could be improved significantly with better organization and layout.

Unexpectedly awesome wee store. It's full of designer stuff with up to 80% off. Rains and rains of…read moreclothes at bargain prices. My husband loved the mens shoe section. I was in to the wallets and sunglasses more than anything, so many styles and so cheap. I always break my sunglasses or lose them, so I'm always on the look out for a low cost fashion pair of shades. There was homewares and stationery too. It's not a 'pretty' shop but if you like rummaging at Winners then I think this is your new favourite store.

Whether on Whyte Ave for 5 mins or 5 hours you can guarantee I've made a stop into Rowena. This…read moreboutique boasts a huge collection of 50's style dresses, so many skirts in amazing prints and a funky home ware collection too. Last summer I used to visit a skirt in there with a spaceship print all over and that's when I fell in love with the store as a whole. From the funny baby onesies and hilarious shower curtains to the lobster print swim suits at the back of the store there is so much to love! Recently I discovered two things in there I never knew about before: 1. There is a sale section at the back of the store - so far back - I thought it was the changing room so get round there and have a peek! 2. There is a hat collection! I wear a lot of hats and recently an amazing gold turban found in no other than Rowena's! The service is always pleasant and every item is unusual, fun and definitely quirky.

I ordered my 50's dress, crinoline and cateye rhinestone sunglasses on line Friday. My order was…read moreready for pick up the same day. To my delight the rowena store ha.s so much more exciting garments and things. I felt like liz Taylor had hit the jackpot in accessories etc. If you want a rockin roll smashing outfit for your next sock hop. This is it baby. Staff are helpful friendly and have great advise. Thanks

I'm torn about Aritzia. I really like some of their clothes and some of them, not so much. And…read morethe ones i do like are so overpriced! Some of their sales items are decent but I don't understand why they charge so much in the first place. $40 for a t-shirt? Really?! I could understand (but not condone) it if Aritzia was a big, prestigious brand name, but they're not. I like the way the store is set up. It's pretty practical and easy to navigate. I don't like how they make you put your stuff in lockers when you try stuff on though. I realize that it probably prevents any kind of shoplifting but it's just inconvenient and, let's be honest, weird. Aritzia is OK. It's not my favorite store but I will stop in to browse every once in awhile.

Out of all the Aritzia's in edmonton, this one is my favorite. The girls here seem to be the…read morefriendliest and most willing to help even if you only have one item in your hand. One girl in particular at this location named Hannah was an absolute angel! I pulled lots of items myself and she added some to my dressing room as well. I didn't feel that need to up-sale pressure from her, it felt like she was genuinely showing me pieces I may have missed myself or that she thought I would like. I was also grateful because she was super helpful with putting items on hold for my mom to go pick up later as my birthday gift! Sadly there was one piece I couldn't find in the store so she wrote it down and mentioned to my mom how they could special order it to the store so I could pick it up once it arrived in the store. Of course, my mom thought that was a great idea and went forward with it and stuck the receipt I needed in the gift bag along with everything else. Well later we got the email stating it had arrived and right away I drove all the way to the west end from Sherwood Park and I had forgotten the receipt I needed to pick up the shirt my mom had special ordered for me. I felt like a complete idiot but luckily the girls at the counter reassured me that if someone at home could send me a picture of it that would be totally acceptable as well. So in the end I got everything I wanted and had an excellent experience at this location. Once again I just want to say thank you to Hannah for all the help she gave me! So if you ever want to be truly spoiled by customer service in Artizia, make sure to stop into this location!

I love-love-love this store - most likely because I love-love-love purses and jewelry. Located on…read more124st in the same space as Lux Beauty's original store, Miss Boss falls into the small-but-great category. I have this really bad habit of buying something every time I go in - but how can I resist such lovely things? You can find purses here at many price points: e.g. Big Buddha (nice vegan bags) starting at around $80-ish, Christopher Kon (a montreal designer) at around $340-ish, as well as Kenneth Cole, Matt by Matt & Nat, etc. Also lots of jewelry at very reasonable prices: e.g. harriet grey, Betsy Johnson, kiko (a local designer). They also carry shoes, but I have yet to purchase those. The girls are very pleasant and friendly - I always enjoy shopping here and have warm fuzzy feelings by the time I leave the store (or it could just be the new purse/necklace/earrings I've just purchased....)

My happy place ! Clean lines, Candles, Soaps, Hand picked pieces of Canadian designers I love! A…read morecool place to pick up Bestie or Just because gifts for your squad, family. You can shop online but I suggest checking out Miss Boss sexy new boutique on 124th street in Edmonton ! Grand opening April 28, 2018 !!!!

I came to Bamboo Ballroom for the first time last week after receiving a gift certificate to the…read morestore from a Yelp Event (Yea Yelp!). I was pleasantly surprised by the array of jewellery available by local artists. The store was bright, airy, modern, and fresh! I loved the tree at the entrance to the store used to display local jewellery! I found most of the clothing a little out of my price range - but many beautiful pieces none the less. I ended up purchasing a gorgeous little change purse after drooling over dozens and dozens of items. Especially when on the hunt for a unique piece of jewellery for myself or a gift, I will definitely be returning to this store when in the area!

Urban street style !!! If your not fashion forward, you will be after a quick styling @ Bamboo…read moreBallroom. Budget wise, there is something for everyone, it might be the $29 Boho inspired ring or necklace verses the $200 dress your heart desires (example me today!) DONT DESPAIR!!! The budget conscious shopper can build their collection slowly. Piece by piece. generic tees $30-$80 Dresses $90++++ Accessories $20+ You are supporting local and for that alone I would stretch my budget when I'm able. I am thankful to have these cool little shops in Edmonton, if we don't support them by purchasing they won't exist. The Winter gear @50% off was a good buy !

Amazing selection of trinkets and fashion, the vibe was truly excellent as well. Love the owner,…read moreyou're doing great man!

I always have to make a stop here when I visit Edmonton. We stopped in randomly a few years back…read moreand I found a unicorn dress that is the ultimate conversation piece. This stop I walked out with an incredible cat sweatshirt and long sleeve dress that looks like an adult version of my catholic uniform in grade school. The winter jackets they had in were so vintage awesome. I love that this store is so unique and different from everything else.

It's definitely one of my favourite stores! They have very…read moreunique and interesting outfits! I especially like their selections of shirts and jackets. Never like their shoe collection (maybe too old to find them appealing) Customer service is always good and I never noticed any issues in that area! In general some items may be pricey but again, unique and cool things that I can find there, are the reason I always go back there!

Simons is pretty cool. Their product is not that expensive. Calgary has a location downtown other…read morethen that you have to go to Edmonton. The store is super big. They don't just sell their own products but other brands as well. I like shopping here. Its like a smaller and not expensive version of Bay