My furnace went out on Monday after the big snow/ice storm on 01/25. They representatives on the…read morephone and person were excellent. The repairman, Walter, was friendly and thorough. He explained everything that was going on with my furnace. I highly recommend Air Service of WV.

From initial phone call to the initial visit, this team's service was excellent…read more I called on a Thursday, before Thanksgiving week. I knew I was pressing my luck. My phone call was friendly, the service scheduler worked to make my request of a Friday morning (the next day!) service call happen. I wanted an annual maintenance contract and their's was a fair value. This includes a pre winter and pre summer HVAC system check with 10% discount on any extra labor or parts for the duration. The serviceman and his helper were professional, jovial and communicated thoroughly throughout. I'll report back once the initial year is complete and will result in a renewal if it works out! My inclination is that all will be good! Highly recommend based on initial call and service.

Needed someone to fix our AC. Came out within an hour of me calling. He had to order a part which…read morehe did that day and kept me updated throughout the process. Always answered when I called and always got back to me promptly when he said he would. Did the work for the original quoted price. Great service.

Z+M was very quick to respond to my project. He sent scheduling and pricing information right…read moreaway, and asked for pertinent repair information. He arrived the same day, within 2 hours. He diagnosed the problem, gave me an estimate, and sources the parts we needed the same day.

Zach the owner was very responsive. I contacted two other companies who didn't call back in a…read moretimely manner. He did immediately. He re-diagnosed my system which is 20 years old (AC). Another vendor attempted to tell me they could not find any problem other than the system is old. Zach determined it need refrigerant and some cleaning in the coils and said it should last me a few more years at the least. The other vendor wanted to sell Me an overpriced system. I appreciate his honesty. He fixed the system quickly and there have been no problems for weeks now. I waited to provide a review to make sure the work was done well. It was

When our air conditioner failed during the hottest part of the summer, we contacted several HVAC…read morecompanies in the area. Absolute Heating & Air stood out immediately. Brandon was the most prompt, thorough, and professional service manager we worked with. He quickly diagnosed the problem, took the time to explain everything clearly, and presented several replacement options without any pressure. We felt informed and confident throughout the entire process. The installation team was equally outstanding. They arrived on time, were courteous and professional, and the installation went seamlessly. They treated our home with respect, answered all of our questions, and made sure everything was working perfectly before they left. Our new system has been performing flawlessly, and we couldn't be happier with the results. Their pricing was also very competitive compared with the other quotes we received. If you're looking for an HVAC company that is responsive, knowledgeable, professional, and truly cares about doing quality work, I highly recommend Absolute Heating & Air. They have earned my trust, and they will be my first call for any future HVAC needs.

Spoke with Brandon and he is working hard to help resolve an ongoing issue with our furnace…read moreInducer. Even reached out to Manufacture and is requesting the newest inducer be shipped to them rather than just ordering locally to help avoid any further issues once replaced.

We had originally called Roto Rooter because we had an emergency on a weekend. They got here and…read moregave us an estimate of six thousand dollars to fix the problem. I called Shad, Not only did Tri-County Drain charge half the price, they did fantastic, they were Safe, and informative during the entire process and they were able to figure out more than the "professionals" at Roto Rooter. I would recommend this company to anyone. They completely fixed my pipe clogs, backups, tree root intrusion, and loss of pipe due to corrosion

UPDATED REVIEW: As I said before, 'thoroughly review the…read morework contract' with this guy. On the phone, I asked for a "total cost" of the job...total cost means TOTAL, as in no other charges will be added. So, he quoted something over $7000 as the total, and since we had already discussed the job, I simply signed the contract. AFTER signing the contract, I found out there was a separate charge to flush the lines to the tune of $975. Just flushing water thru the lines...$975, and he isnt even paying the water bill. The camera charge of $325 simply to view my sewer lines...is it a golden camera? And the cost to dig up the basement and install a fiberglass inner pipe to the cracked older pipe of $7025 So, the total was in reality $8325. Then he held onto my checks for over a month. Close to two months. I texted him to cash the checks or the money was going back to my savings. So, of course two weeks after my text, he tries to cash the checks, resulting in an ISF for the $7025. He "just texted me," demanding i write a 'new check' for another check for $7025 or he will see his attorney, as a matter of a fact, I think I'll see mine. But thats pretty damn slick, that would be $14050 if I actually wrote a second check for $7025 If a check comes back ISF, the bank will run that check again (redeposit it), that is common practice. Redeposit the check Clyde...you aint getting paid twice. And, as I said, your experience with this guy is irrelevant to my experience. Companies often see an easy mark in older women, who are single and have no male presence in the house....so if he was good with you, that has zero to do with my experience. women beware.

If you are in need of reliable HVAC help in the Morgantown and surrounding areas, look no further…read more JT goes beyond expectation to make things right, and his knowledge, expertise, years of experience, trustworthiness and reliability are top-notch, miles above others in this competitive field. We have counted on his services for years and he has never failed us, even during off hours and weekends in freezing winter weather. Simply put, JT/Precision Plus rocks!!!

Ac and heating units needed replaced mid July. excellent service quality and value!!read more

After 5 years of occasional visits for furnace/ hot water heater/ air conditioner issues, we cannot…read moresay enough about Mountain Air and would absolutely give them 10 stars if we could. The most recent problem, yesterday evening, was an issue with our instant-on hot water "tank"; it was repaired first thing this morning. It's pretty common for a repair person to look at a 20-year-old piece of equipment and tell the owner that it's old and needs to be replaced. Mountain Air does not do that. They have the experience and do the research into the problem and fix it whenever necessary. Both Kevin and Justin are knowledgable and easy to work with. Very prompt service, very competent. When one of our systems has an issue, we are confident that with one call it will be dealt with quickly and efficiently. HIGHLY recommend Mountain Air!

The repair was pricey but the service awesome. I had the AC running the same day. I got free…read moreestimates for upgrading my boiler, and sound advice about how to take care of it all. In and around Morgantown, WV, I would not recommend anyone so highly.

Initially, my interaction with Hunley was good. A technician (Nick) found an issue with a hose that…read moreconnects to my furnace. A small piece of plastic was lodged inside, which Nick removed. He was thorough, knowledgeable, & friendly. He even took the time to share a tutorial on how to read and understand my furnace error codes. His visit cost $186.40 & my furnace was blowing warm air again. However, about 6 hours afterwards, my Nest gave me a "critical error" alert that said there was a severe problem with the furnace running while the temp inside the home decreased. I immediately informed Hunley about the problem. On 4/17, the owner (Brian) was due to arrive at 10am. By 11:30am, I was told he was stuck in traffic. We rescheduled for him to return at 4:30. He arrived late in an unmarked truck. After the initial introduction, his first question to me was to ask about which church I attended. I was alarmed by his question, so I redirected his attention to the problem (my furnace). After about an hour, Brian said that he thought the circuit board was broken. He also described other scenarios that could explain why our furnace wasn't working correctly. He suggested that the furnace needs to be overhauled completely, even suggesting that it would require moving it outside since repair is very labor-intensive. His communication of this alleged problem with our furnace was not persuasive, clear, or understandable. I asked Brian why his diagnosis was so different than his employee's diagnosis a week prior (i.e., when Nick visited). His response was, "he's only got 3 years of experience & I have 12. I also own this company, so there's that." I was uncomfortable with this response and I found it strange to take such a defensive position- especially since it's rather degrading to his employee. Brian also said that he doesn't spend much time on service calls and, instead, spends most of his time in the office. This evidence undermines my trust in his competence and/or skill. To move forward, I needed more information from him before I agreed to the investment he was asking for (e.g., the cost of labor was described as "at least $1,200"). I was asking another question when Brian suddenly said, mid-sentence, that he needed to get home to his family. He then picked up his bag and left. He left with an abrupt "I'll issue a refund for everything" & drove away. About 20 minutes later, I received a text from Brian that acknowledged his unprofessional behavior & offered an apology. He also stated that he's "going through a lot right now" as an explanation. By his own admission, Brian was grossly inappropriate. Blaming your personal problems or your customers for your shortcomings as a business professional is a reflection of poor character. I rejected his offer to perform future services for free because I do not feel safe with him in my home and would not trust his work. In response, I feel compelled to share my honest account of experiences with this company in hopes of warning other homeowners in Morgantown. I also found out that Brian contacted other HVAC COs to see if they had me as a customer. We reported this behavior immediately. We no longer trust Hunley HVAC or the owner's business practices.

I wouldn't trust anyone else with my heating service except Brian an his crew. Met Brian when first…read morestarted out he's family oriented helping families in need.