The staff here are very knowledgeable, but lack customer service, and the price point will likely…read morekeep me away from future purchases. I'll be skipping over this place in the future and just suck it up and go to the mall. I'm not exactly sure about the value proposition of this place to be perfectly honest.

My husband and I were assisted last night by Sydney. She was fantastic! Patient, kind and extremely…read moreknowledgeable about her products. If she is not a store manager, she should be!

My old suede boots were very worn out and part of the sole of the boot came off. I looked up the…read morereviews of this place and took my boots there. They said the glue of the sole to the boot was really old and has expired and needs to be re-glued. I told them that they were given to me by my late mom and I am from out of town and I had to get them fixed. Normally it would take them a few days, but they were so kind that they expedited the repair and I was able to pick them up within a few hours. I am so impressed with Professional Shoe Repair. They are quick, and did an impeccable repair job. I highly recommend!

I noticed that this store doesn't have any bad reviews. I thought that was a reflection of the…read morequality of the store, but now I am thinking the owner just says that it's a fake review. Mine isn't a fake review, and I can provide photos, so before you visit, please read my review. I don't know, maybe my expectations were too high, or maybe my request was just too hard? I tried to give them the benefit of the doubt, but after wearing the results, I'm afraid I have to give this two stars. I have a pair of shoes that I've worn for two to three years straight, every single day. I love it, and bought it in Japan. Not very expensive, only around $40. Recently, it's been flaking more and more, as it's waterproof and I will sometimes walk over snow and rain. I wanted to wear it for a lot longer, so I looked for places for shoe repair. Maybe this is on me, but I just went with the first place that had a good review and was relatively close. The guy was nice about it as I explained, and at first he said it was impossible. I just wanted to replace the leather, and I said that if he could do it, even if it was expensive, I would pay. That was probably a mistake, but I've never gotten anything repaired before, so please excuse my ignorance. He was like, okay, what if we put real leather and change out the sides, so at least the cracked part will no longer be cracked? And we resole it and make it look like new? I explained that I didn't care what he did, as long as he kept the inside and that when I slipped on the shoe, it would be as comfortable as the first day I bought it. And so we finalized and I paid, and left to await the news to pick it up, which he said would be a week later. Let me preface this to say, I did not request a resoling, he was the one to bring it up. I only wanted to cracks replaced, and I thought, oh, if he's changing out the sides, then maybe he needs to resole? When I got back to my car, my dad asked me how it was. I told him I paid upfront, and it was $200. He told me it wasn't worth it, and that I could've bought four new shoes with that money. It was actually closer to $226, I guess with tax? But he didn't say that when I was paying, and I didn't pay attention to the price when paying, so I assumed it was a flat $200. Also, I paid upfront, but my dad told me that I shouldn't have, as he had the shoes, and I couldn't guarantee he would do a good job. In retrospect, that maybe should have clued me in to the product I was getting. But I also can't be sure that maybe that's how things are done in the shoe repair industry now? But I was pretty nervous and didn't think of these things. My dad also said that if I wanted to keep the comfort of the shoes, the guy wouldn't have said to resole it for me. As the soles were part of the comfort of the shoe, and the insides were not the only thing that was important. I tried to call him after I got home to tell him not to resole, but he told me that he had already started fixing the shoe. Okay, it was too late, but I figured, since he knows about shoes, maybe the sole wasn't as important to the comfort as my dad had said? And here's where we get to the crux of the matter. When I got the shoes, it looked... well, not that great. I was expecting better integration of the leather, and not this slapdash stitching. Maybe that's just my unrealistic expectations or that I'm an artist, fine. But the most important part, the comfort and pillowy feeling of the shoe when I put it on... it's gone. Now it's like stepping into tap dancing shoes, or those really cheap shoes you get at fast fashion stores. The sole feels flat, thin and cheap. I didn't ask for the resoling. I only asked for the cracks to be fixed. If he was only going to stick the leather on top of the shoe and stitch it, like it totally looks in the picture, why did he need to resole it? I can't guarantee that's what he did exactly, but it looks like that, and it kind of feels like that too. I guess he polished it too, but it's not noticeable because he didn't fix the other small cracks. As a shoe repairman, shouldn't you know that when a person wants to keep the comfort level of the shoe, that a sole replacement would change that? But no, he told me that the comfort level would stay the same. That's a lie. My dad told me straight off that the sole would change the feel of the shoe, and he's a layperson. I didn't know that, and now I'm paying for shoes that don't look that great, and the soles are making my feet hurt. Every time I wear these shoes now, I'm depressed, and I utterly regret getting these shoes repaired. This actually made me cry. These were my favourite pair of shoes, and I was hoping I could continue wearing them for two more years. Now that the comfort is gone, I don't know what was the point. I don't even feel like wearing them as it feels like I am stepping on flat floor instead of wearing shoes. I had such high hopes, but now I'm never getting any shoes repaired ever again.

Came here to search for a gift for father in law. Prices…read morewere a bit crazy but we were able to find something after a little while. The person at the register was efficient and nice. Line ups around holiday is the only reason this place loses a star from me

Helpful and friendly staff. Location was already active with customers on a weekday morning at…read moreopening, but not yet busy.

We paid a deposit for orthotics in early December. The staff said it should take about a week for…read morethem to be ready. We never got a call to pick up our order. When we called the store around mid-December, no one picked up the phone. Since then they have been closed and inaccessible. There is no announcement about extended closure on the recording over the phone, so we visited the store. There is a notice on the door in tiny letters that you cannot read because... the first layer of doors is locked! It is now January, it doesn't seem like they are back in business. Now we don't have our orthotics or foot scans to order elsewhere, because they never gave us the scans... Stay away, if they ever open again!

I came to Walk N Comfort via the referral of 2 coworkers to buy custom made orthotics. I had to…read morecall ahead to make appointment with a chiropodist to have a GAIT analysis. He prescribed me a pair, made a mold of my feet and even gave me a prescription note for insurance submission on the same visit. I picked up my orthotics in a week. What I like is the clean office and the professional way I am treated by the front desk personnel, the chiropodist and the orthotic technician. The orthotics I received are at par with the ones I got at other places in the past. Walk N Comfort also sells footwear in store. They are of very famous brands and are made of quality materials. However, they are priced way higher than market. I did buy a pair of orthopedic saddles because they are hard to find in retail stores and are expensive anywhere. Last but not least, the front desk personnel are very experienced and efficient. They gave me all the necessary paperwork for insurance purposes in 15 minutes at the end of my visit

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

K&J has been around for over 15 years. My mom used to buy shoes here and now I do too. K&J mostly…read moresells more comfortable shoes and elegant shoes. The owner is very friendly and she remembers all of her customers and what they've purchased before. The owner is very honest by telling you which shoe is good/comfortable/not comfortable and is not pushy at all. There is no set store hours but she usually opens around 1-2pm and close around 7pm. Majority of the shoes are $200+, with a few pairs on sale (usually the last pair). The prices are comparable to Nordstrom for the same style and brand, but she carries more sizes. All the shoes are very high quality and are usually made in Italy or Spain. Some brands include Aquatalia, AGL, Stuart Weitzman, and Cole Haan. She carries a lot of size 4/4.5 shoes that no other store carry as she orders directly from the manufacturer in Europe. I have size 4 feet so I have to buy most of my dress shoes here. She also carries handbags and clutches. If you have small feet I highly recommend visiting K&J!

From the owner: A hidden gem in the Markham area, K&J specializes in ladies' shoes sizes 4 and up…read more We focus on comfort without comprising on style; each pair of shoes is carefully chosen and designed for comfort, true fit and elegance. Brands we carry: - Aquatalia by Marvin K. - Arche Shoes - BeautiFeel - Cole Haan - La Canadienne - Stuart Weitzman - VANELi And many more...!!

Fix your hours of business in your online profile. So tired of wasting my time driving to brick and…read moremotor stores that are not open when they say they are! Amazon is gonna bury them all...

Do not go to this store, they are simply not interested in making a Sale. They act like they are…read moredoing you a big favour simply by talking to you. We had to deal with a saleswoman named Brittany, who was the rudest woman alive, and who frequently talked down to her customers. This location is not at all recommended.

Another hit or miss... huge store with lots of brands, but aimed at an older crowd? Do people still…read morewear suits? Or ties? There are some cool brands like Hugo, Under Armour, Doc Martins, and a Car Enthusiast area, offering Ferrari, etc. Theres a Kiehl's shop in shop too.

I really like this location; the store has a great layout and it's easy to find your way around…read morewhile browsing or looking for a specific item to buy. They carry less variety compared with other Hudson's Bay stores, but I believe it serves the purpose. The staff are super friendly and helpful. Abd there are many parking spots available in the Hillcrest Mall parking lot.

I like this store. If you are plus sized and haven't been there before you need to check it out…read more Torrid used to be only available to canadians online but they opened a store at the Eaton's centre and then spread out to other malls. There's now one at upper Canada mall! Location: First floor- use the entrance by Cobbs. Parking: It's the mall so there's lots of parking. You prob won't park close but you'll have a spot! Oh I've heard it can be chaos on the weekend tho. Decor: Mall. Big store. Lovely big change rooms! Stock: Lots of things. It's a bit crowded in some places with things. Sweaters, pants, dresses, jewelry, super cute panties and bras, SHOES!! Price: Slightly higher than what I'm normally used to but nothing that doesn't stop me from shopping :) They do have great sales and you collect points and money towards purchases. I like the styles and for. And the staff here are nice

I just found my size clothes. I love you Torrid And the…read morecustomer care is so excellent please keep it up.

The more I thought about it after I had left, the more I felt I just had a terrible shopping…read moreexperience. I went in looking for a pair of boots. It's already difficult for me because I have a large foot size so I'm really limited in choice. I was able to find a boot I wanted but they didn't have the right size in store. I was told they could order one in from another store. When I got to the register I was told because there are so little available that they then wouldn't be able to order it in. I was given the number (and only the phone number) of a Mississauga location that MIGHT have it but because they had already closed, I'd have to call the next day. I've worked retail for years but never in my career had I ever implied that a customer hunt down an item they were looking for. I always made it a priority to hunt down what the customer was looking for and ordered it in. Not only it builds a bond with the customer but it also generates $$ for MY store. I was REALLY dissatisfied where I am being sent across the GTA to get the only pair of boots in the province that I'm looking for and I'll get them. Just not with The Shoe Company. I found the boots online and have put through my order.

For some odd reason, I never think of this store when shoe shopping…read more On this particular quest, we were on the hunt for a pair of winter boots. Dropped in on a cold winters night approx. 20 minutes before they closed. Male associate on the floor asked if we needed assistance with anything and we told him "boots'...he pointed us in the right direction and explained that as it was late in the season, supply was low. We found a pair that had been marked down 70%. Major score ! Cashier was very friendly and explained their rewards program. We were in and out of the store in less than 15 minutes....it would have been faster had it not been for the customer in front of us who decided, while her order was already wrung in, that she wanted to pick up something else and went back into the store.