Edith's Fashions are by far first class all the way. Let's start with their products. They have a…read moremassive selection of dresses for all occasions Prom, mother of the bride / groom , evening , cocktails, gala...all occasions. Even summer dresses. The customer service is incredible. Don't listen to the other reviews. Let me tell you what they did for us. My daughter is getting married ans my wife bought the dress. Was stunning. My wife gained weight ans the dress did not fit. We were in a panic. My wife was so devastated. Would you believe they ordered a brand new dress at their expense ans had it couriered for us. They did not have to do that. They saved the day. When I hear comments that they are rude and so on, it is total hog wash. They are kind and very helpful. Super knowledgeable and on point with latest fashions. In particular I love Mahnas( the manager). She is so helpful and knowledgeable. There are always two sides to a story. I would like to thank Ida (Owner) and Manhaz foe making our daughters wedding special. I fully recommend them. I would rate them higher if I could. 10 stars All the way.

RUN ! Customer Service is clearly not a priority !…read more The service I received at Edith's bridal is beyond terrible. The floor manager is the worst, she is rude and abnoxious truly doesnt care about the clients. She embarrassed me in front of several other clients. Their dresses are nothing special, after I left the store I went to Avenue 22 Bridal in Toronto. The customer service is impecable found the same dress for 150 dollars cheaper.

I know Gianni and Emilia since they opened the first store in north York Sheridan mall, have passed…read morenow 36 years and I am still going to them for the good service they give to customers L'Atelier is a well known name in toronto and now in Woodbridge, Emilia & Gianni are true professionals business people Truly Elisabeth

Location: FAIRVIEW MALL AT NORTH YORK, ON…read more I have jus had an awful customer service experience at this location... this employee said her name is Adriana, she also said she is the manager (after she had already offered me if I wanted to speak with one) The whole situation could have been resolved by saying: "when using PayPal method, the physical store has not means to issue a refund SO the return needs to be requested online, the order needs to be mailed and then I will get the refund" THATS IT! THIS COULD HAVE BEEN A VERY SHORT CONVERSATION. I found this out online in one minute, after I left the store. So now, the story/context: I walked in the store, no one acknowledged me, this employee was not wearing a name tag, I was waiting by the cashier desk for few minutes when another customer ready to cash out yells at this employee (that she said to be the manager) She goes straight to cash out this person that came after me, I kept waiting, I didn't say a thing. She proceeds to grab my package and rudely asks me the returning information they need. No greetings, no smiles, nothing, which is odd at the Canadian retails stores. Fine. She procedes to tell me that, because I paid with PayPal, there is no refund option for me and so my options where gift cards or store credit... I explained I needed the money back... so she repeated the same options, I repeated I needed the money and how could we find out a way of doing this, to this she YELLED "I am just gonna give you your stuff back since I have explained your options and you don't want any" After some more back and forward she THREW me my items like they had NO VALUE, I asked for a bag, she yells (again) I don't have a bag, I said: "I can't take my clothes like that" so she YELLS again to the other employee to bring her a "GARBAGE BAG" from the back (attached pictures of what I took back home) She kept repeating the words "GARBAGE BAG", as if she had some sort of complex and wanted me to feel embarrassed She keeps yelling: "bring GARBAGE BAG from the back", "here is the GARBAGE BAG", take it, that's her stuff and you can put it in the "GARBAGE BAG". She showed like the brand Suzy Sheir has no value, she gave me the impression that she can get away with this treatment, she has no respect for the brand. She is the the face of this store location and she is the most unhappy, rude, arrogant, person I have ever met. She was not well informed of the services of the store, she straight forward sounds ignorant. I do not align with the values that this brand portraits and

This store is part of the outlet strip on Orfus Road. They…read moremoved to this store earlier this year from their previous location just across the street. I think they have definitely improved their layout as it is now a bit easier to browse the clothes. They still have no fitting rooms however and only a sparse amount of mirrors in order to discourage patrons who'd like to try things on. On top off that, their security guard makes sure to give everybody a suspicious eye. It's kind of ridiculous really, but I still give this store 3 stars because nothing beats their prices. I bought two pullovers and a scarf yesterday and it came to $17 after taxes.

L.A. Cherie is a good place to go to to find something special, definitely not run of the mill. The…read morestaff is friendly and helpful. I have been a patron for many years at there various locations.

From the owner: The store with a heart.read more

Absolutely appalling customer service. My daughter and I went in-store Vaughn location to purchase…read morea high school graduation dress. Paid up front and was told that the dress would arrive on May 20th. Her graduation is June 1st. Called beginning of May to confirm the order and was told that the dress would be ready for pick up May 18th. Called May 21st to arrange pick up as the location is a 2hr drive away. Dress was not ready. Between the 21st and the 25th calls were made and still no confirmation of delivery. Finally May 25th after my daughter was put on hold for over and hour with no response, I called told the associate not to put me on hold but I needed a date for the pick up of the dress as time was running out for alterations. She confirmed it would be in store on the 26th after 4pm. Alterations could be done on site same day. We made the 2hr drive only to be told that it was not there. No call notification nothing bit a waste of time. I will never recommend this store and will actively advise against anyone using this store for purchases. We are now left with a few days to find a graduation dress. Absolutely disgusted with the service and communication

Went to Norma Reed for my prom dress and Carmen was really helpful with the dress choosing and…read moregiving her recommendations Would definitely recommend coming here for your prom dress. :)

Such amazing service and staff! Highly recommend! One of the best bridal shops in ontario!read more

I'd been with my friend to get a dresses at steels location then i find up a Wonderful selection,…read moreunique style, very feminine dresses Sales girls are the best and super friendly . Specially nawal and dalal were so helpful and help me to find the excellent choice. Im very happy for my dresses, I really recommend to everybody shopping that store Also the price was very reasonable too. I definitely come back to this store Thanks to the helpful staff here Mitra

I was purchasing a dress for my daughter who was away in Florida…read more Tammy was very helpful and patient helping with sizing and measurements. Even took pictures so I could send to my daughter. Excellent service. Thank you Tammy

I completely agree with the other Yelp member.. their customer service is extremely poor.. it is so…read morehard to get a hold of someone by email or through text. I recommend you save your money and go elsewhere.

From the owner: Angel Cupboard is a women's clothing boutique carrying designer brands such as Free People, For…read moreLove & Lemons, Nookie, Montce Swim, L*Space, Two Sisters, Joe's Jeans, Neon Blonde, Driftwood Denim, Shona Joy, Australian Brands aaaaand about a billion others ;o)