My boyfriend got a sofa and recliner chair from this furniture spot. The salespeople were super…read morepersonable and gave him a big delivery discount, and they brought the items in and set them up themselves. The furniture selection was also better than others in the area for better prices. Highly recommend!

We bought a recliner for my mom. Salesman was very nice. He even suggested a guy to deliver who…read moreis cheaper than the store delivery. Guy he recommended was very good and super nice. Definitely recommend a place that is genuinely honest with the customer.

From beginning to end, our experience with JMF was excellent. Peggy spent lots of time helping us…read morenarrow down our choices (left with 8 samples!). Josh came out to measure and answer our many questions. The three installers worked exceedingly well together and were careful when moving our furniture. Our floor is exactly what we hoped for and we couldn't be happier. Be sure to include JMF in your shopping exploration - you'll be happy you did!

John Moore Flooring in Sun City Center may have some satisfied customers somewhere. I am sorry to…read moresay we are not among them. Our flooring project was a total nightmare. When we selected our laminate flooring, we were expecting a team of installers. We got one guy, a sub-contractor. When that guy accidentally broke my pipes, flooding the house, they sent the owner over to tell me they would reimburse only a fraction of what I had to pay to get a plumber in after-hours to repair it. The floor creaked from the day it was installed, and the owner's response was to criticize the product we selected. There was a low spot in the finished job that required the installation of an extra threshold. The installer made repeated return visits to our home to address the issue, but failed to properly repair it, and the flooring still sags. Bottom line: For our project, at least, John Moore Flooring didn't stand behind their workmanship, and didn't stand behind their product.

Their work is amazing!!! We had them carpet our stairs and it looks perfect, very professional and…read moresymmetric. Not to mention the carpet itself is so beautiful and plush. I would absolutely recommend them to anyone! We will be using them again for all of our carpets needs. Thank you guys!

I went to get carpet for my Slideout in my 5th wheel. I had them make an area rug to the exact…read morespecifications I gave them. They bound the edges just like an area rug. The carpet was ordered and the rug made in a weeks time. Very professional work. Perfect fit. I am very impressed and happy with the rug. Highly recommend this company.

We went to Ashley's looking for a couple of casual chairs to sit in our front room by the window…read more I knew I would know what I wanted as soon as I saw it. Then, there it was! I wanted color, a fun print and a size big enough to fill the space. So I ordered two of the chairs. maybe a little more than I wanted to spend, but they were exactly what I had in mind! Even Hubby liked them, which was a minor miracle since we seldom agree on such things. We went to check out (sorry I forgot the lady's name that waited on us, but she was very nice). They no longer treat the chairs for stains, which was a little disappointing. Of course she tried to sell us a warranty, which I always refuse to buy. The transaction was over so I paid, and she told us that our chairs would be here in two days. I must admit I was skeptical. I didn't believe that it would happen in two days, but lo and behold two days later our chairs arrived. I checked them all for tears or any kind of damage. They were perfect. The gentleman bringing the chairs in and setting them up were great, no issues at all! We put them in place where we wanted them and stood back and admired our new sitting area. Not 10 minutes late. My phone rang and it was someone from Ashley's asking if everything went OK with our delivery. I was very impressed with that. I call that Good service. We will return to Ashley's if we need anything else for our home.

Here is the letter I sent to corporate and received no response:…read more I am writing to file an official complaint regarding my recent experience with the Ashley Furniture store in Brandon, FL. Please find below a summary of events, along with supporting email communications from the past 24 hours. Order Details: * Order Placed: August 24 * Original Delivery Date: August 27 On August 27, the technicians spent approximately two hours delivering part of my order. Unfortunately, the headboard arrived dirty, and we were advised that someone would be scheduled to clean the fabric. Additionally, the side tables and several parts of the bed frame were left behind. We were told that the drawers were broken and that a follow-up delivery would occur in a few days. Since then, I have received multiple delivery notifications (and subsequent cancellations) for the following dates: * September 1 * September 8 * September 9 On September 8, I visited the store and spoke with Robert, who assured me that the missing items were in the warehouse and would be delivered on September 9. However, on the morning of September 9, I received another cancellation notice. When I called the store, I was informed that Robert was out of the office. I then spoke with another manager who was unable to assist and repeatedly referred me back to Robert, who would only communicate via email. This entire experience has been extremely frustrating and disappointing. Over the past two weeks, I have contacted customer service multiple times, only to receive inconsistent information and no meaningful resolution. At this point, I have requested a full refund and for the items to be picked up. I am now being told that a refund cannot be issued until the items are retrieved--leaving me feeling completely trapped in this transaction. This level of customer service is unacceptable. It has been a significant waste of time and energy, and I am deeply dissatisfied with how this matter has been handled. I intend to share my experience publicly so others are aware of the company's lack of accountability and customer care.

After posting this message on YELP the manager did call and apologize - I am still leaving my…read morereview as I believe that customer service is the most important part of owning a business I purchased two bar stools from a nice man. I took them home and was told I had 24 hours to decide if I liked them or not. After the first day, I had decided to keep them. The sales person called me, and said that the store had made a huge error and undercharged me for the stool $100.00 and that they would have to charge my master card the difference. I said I was going to return the stools if that was the case. I took them back to the store and was told I could only get a store credit for the two stools ($595.00) I said NO WAY. I was given a full credit finally. I would not shop at this store, they are NOT nice, and very arrogant. The nice salesman, that was so wonderful when selling me the stools, was not nice at all when he saw me come back. I would have been a customer forever, but now will never set foot in this store again. Oh and I found the exact same stools at Ballard Design for 1/2 the price - BEWARE BUYERS

If you're going to bitch about the price of a high end boutique, your review holds no weight with…read moreme and the other more experienced yelpers should see through it too. Being is a retailer of very high end furniture and accessories, as well as an interior design studio. If you have champagne taste and beer bottle pockets, just go to goodwill. Being does have strict policies, so you must decide wisely before spending your money. This is not Walmart, target, or some other retailer with super lax return policies, of which societies scabs love to take advantage of. I have some fantastic accessories I have picked up here over the years. Expensive? yes. Quality? Superior. Well I return? Damn Skippy!!

Simply the best of the best. I had a special project at hand, matching the existing carpet in a…read moremotorhome. This isn't an easy task as RV manufacturers don't typically identify the maker and description (e.g., "color") of interior trimmings. Joe, at Carpet Island, was a Godsend. Not only was he able to source replacement carpet, he was able to bind / whip the edges for a professional, finished look. The project wasn't straightforward as I had to change installers in mid-project (that's a 'hole 'nother story!) but Joe was with me all the way, and I couldn't be happier. The prices were fair, but the wervice was world-class!

We only had one room that needed new carpet and really did not want to wait three weeks for the big…read morebox stores to order it in. We stopped in to Carpet Island and asked Joe if they might have a remnant in the warehouse that was similar to the sample we showed him. He did! And when could he arrange installation? Within 48 hours. We weren't ready that quickly... So he accommodated us by arranging the installation to suit our schedule. Then, he showed up to help move some furniture back!! he also graciously provided us with some very heavy plastic to help cover and protect our beautiful new carpet while we were making some changes in the room. Not only did we get amazing and timely service at a very fair price, but we also got to trade with a locally owned business. Buy local! Buy Local! BUY LOCAL! ;-)