The owner is just a complete and total jerk in my opinion and that makes dealing with them very…read morestressful and upsetting. Everything is an argument, everything is a hassle, everything is based around it being a problem for him and them. He always wants you to know how much he is doing for you and what a pain you are with your boat. I cannot stand this kind of self-referential person and for this reason I would just never return to buy a boat here. In the end I decided to get a new boat because dealing with this place is so misery inducing and the owner is just too much. You must know that if you buy a boat you need a strong dealer to back you up and with A&S you have the opposite. Run don't walk.

I recently purchased a new 23' recreational runabout & ski boat at A&S Boats. The experience far…read moreexceed all expectations. These people listened to my requirements for quality, performance as well as adequate seating for a large family and friends. We decided on a 23' Chaparral with a 250 Yamaha VMax. (The beast does 59MPH at 5900rpm - Redline is 6000) Massive pulling torque too for skiers) Having been boating for over 40 years and having owned multiple boats, I have much experience regarding overall performance, quality & related customer service. I'd like to say the sales experience was top notch. Having spent about 10 hours with the new boat the thing exceeds all expectations. The motor is a torque machine, a beast and so quiet! The handling is incredibly smooth and stable. The hull is the best I've ever experienced! Overall quality of hardware, accessories and trim are excellent. During the sales process the entire staff (Sales, Parts, Service) was excellent. Everyone was highly communicative via email, phone & text. Very easy to talk to real people who actually care and return calls in the most courteous and professional way. One special event that occurred right after delivery was I "short turned" the trailer and gouged the side of my brand new boat! Ughhh. I went crawling back to A&S expecting to be treated like a burden, having committed such a "freshman" move. Was I ever wrong. Both the owner, service manager and my salesman (Captain Joe) made me feel like a normal human being. They shared equally embarrassing personal stories which really put me at ease. They followed up by putting my boat as a top priority and, working late and extra hours hours (in the middle of their busiest season!!) returned my boat within days looking brand new! If I had been sent to a fiberglass shop I'd have waited 4-6 weeks missing much of the short New England Season. I could go on. In short, this dealer is straightforward, honest, hardworking and highly professional providing the best customer service I've ever received. I highly recommend considering A&S Boats for all your boating sale, service and parts needs. These people are true professionals under the excellent leadership of Mark, the owner.