Charles came to meet us late in the evening.Our flight was delayed. We were so worried that we…read morecould not get our paper's notarized before our trip . Saved the day for sure.

Professional, courteous and on time. The owner provided two notary witnesses for the signing of my…read moredocuments. I recommend them.

Professional, friendly and reliable. I've used them more than once due to positive experience…read more Would recommend highly.

Perfect timing, responded in less than 5 min, was willing to drive to my place! helpful and…read moreknowledgeable. I highly recommended their services.

Tuesday, June 16, 2026, at approximately 2:10 p.m., I visited this UPS Store to have passport…read morephotos taken. I was actually feeling good that day because I had taken the time to do my hair and makeup, which is not easy for me given that I am currently undergoing physical therapy and treatment for nerve damage and other medical issues. When it was my turn, the manager, Beatriz, turned her back and asked the employees behind her, "Who wants to take a passport photo?" It immediately felt as though she was not interested in assisting me. A young employee wearing glasses, who appeared to be fairly new, ended up helping me. The first photo looked acceptable on the screen, although I was not completely happy with it. I was feeling somewhat shy with so many people around, so I did not initially voice my concerns. However, once the photo was printed, I realized I could not imagine using it as my passport photo. I politely asked, "Can we take it again?" The employee agreed and proceeded to take additional photos. I believe employees who provide this service should be patient and understanding. People come in carrying burdens and struggles that may not be visible to others. After selecting another photo, I asked if it could be printed so I could see how it looked. Printed photos often appear different from what is displayed on the screen. At that point, the employee walked behind the counter to the printer area. I overheard Manager Beatriz tell her, "If she doesn't like this one, you need to tell her we can't print it again because if she doesn't like it, we'll have to keep printing it again and again." She made this comment while holding my photo and speaking to the young employee. The employee then came over to me and said that if they printed the next photo and I did not like it, they would not be able to print another one. I responded that this was fine, but that I was not willing to pay for something I was unhappy with. The only way to properly evaluate the passport photo was to see the printed version. When the employee attempted to print the photo again, she brought me the wrong image. I had made it very clear which photo I had selected. I calmly and politely tried to explain the mistake while she was standing next to me. Instead of listening, she suddenly and loudly yelled directly in front of my face, "I don't have time to waste." I was shocked. My entire demeanor changed because I could not believe what I had just heard. Why was it considered acceptable to speak to a customer in such a disrespectful manner? I mention my disability because the employees had no idea what it took for me to make it into the store that day and even stand for a photo. At one point, I overheard Manager Beatriz speaking about me in the back of the store with a tall dirty-blonde employee and another employee with black hair. While standing together in a group, she stated in Spanish, "No sé, es que la veo y me entra algo por dentro." I sincerely hope the store's security cameras have audio because God is my witness to everything that occurred. In fact, while I was waiting, I smiled at Beatriz because she appeared stressed, and I was simply trying to be kind. I understand what it means to work with the public. I have worked in healthcare and customer service, and I know that professionalism, patience, and respect are essential. Unfortunately, Beatriz and the other employee did not demonstrate those qualities. As a manager, Beatriz also refused to provide me with the name of the employee who yelled at me. From the moment I entered the store, I was polite, respectful, and professional. I left feeling upset, with my heart racing and my hands shaking. The incident was extremely triggering for me given my medical condition and nerve damage. I believe Store Owner Luis Dominguez should seriously reconsider who is managing this location. Customers deserve to be welcomed and treated with kindness, professionalism, and respect. Extremely disappointed with the service I received. To make matters worse, I was not even satisfied with the final passport photo, yet I still paid for it. I refuse to remain silent because this behavior was completely uncalled for and unacceptable. The incident has taken an emotional toll on me, and I hope it serves as a learning opportunity for those who witnessed it. To this day, I still cannot believe that an employee yelled at me simply for trying to ensure I received a passport photo I was comfortable paying for. This was a deeply disappointing and unprofessional experience.

Went here on a weekend and the line was out the door. The inside of the store is very small so it's…read moreunderstandable. It took some time to get in, but once in it moved pretty quick, and was out of there in no time. Having the amazon return barcode ready before arriving at the counter speeds up the process.

Quick and easy process! Melissa was helpful and professional Will definitely be coming here for all…read moremy notary needs.

From the owner: Unlock convenience with our traveling notary service! We bring the notary office to your doorstep,…read moreensuring hassle-free document notarization wherever you are. Fast, reliable, and professional – your trusted partner on the go.

We were running errands and were in the neighborhood of this UPS. Our first time here and all went…read morewell. We needed to do returns and the gentleman on duty was helpful and friendly with the process. There was no charge for this service. The store was well-stocked and orderly. Parking was plentiful near the store. Easy no-steps entry into store.

I'm writing this review for one person only and he is the reason i am writing this... I always get…read moreamazing help when I come to this UPS, they help me tremendously and I wish i can remember the helpful guy which always helps. THIS particular time, i came across a guy named Jacob. I was not attended by jacob, I was attended by another guy, as he was in the back printing my papers, Jacob was in the front and i asked him to please tell the guy helping if he can print it out in color. He grabbed the papers, rolled his eyes, curled them into a ball, and SLAMS them into the trash.. I laughed because honestly i was going to tell this guy off. He tells the guy and he does it for me, then jacob goes to the back. I then ask the guy if he can put the papers in a booklet for me with a cover (they do this for me EVERYTIME) he says politely he doesn't know how to do it, i'm assuming he was new and he asks Jacob to help him. This poor guy didn't even finish asking him and Jacob automatically says "I don't know how to do it " uhm..... sir you don't even know what he was about to say? RUDE. so i popped off and said you know what? forget this, i don't need his rude ass helping me because i will pop off so let me pay for my papers and leave. the guy helping me apologized to me, so i wasn't upset at him. But as for Jacob.... i left there SO UPSET. i'm not done with him, i'll be going back to speak to a manager :) this guy made me hate going here. rude ass guy.

Great same day service. Highly recommend!! Very thorough and professional! Came through last minute…read moreand saved me from carting my family and witnesses to a notary store. She comes to you!!

Amazing experience. Leanna was extremely knowledgeable, professional, helpful, patient, flexible…read moreand kind. We will use her every opportunity we need her services. Thanks!