I'm not a patient at this office but had a major tooth emergency on a Saturday night & was looking…read morefor a local dentist to assist. As you can imagine nothing was open & no one responded to my calls except for Dr.Kelly. She called me back right away & provided some very helpful advice. I'm so thankful to her for her kindness & useful assistance.

Dental Arts of San Mateo, is outstanding! have been lucky in life, decades to have dental…read moreavailable through family or businesses that provide dental insurance. There are so many dentists- with poor government oversight unlike physicians- the competition is ferocious. Finding a skilled and honest dentist isn't easy. Most of the fancy dental offices, and many are skilled, yet their primary objective is to bill you for extras you don't need: X-rays, etc. and will do unnecessary work at your expense causing both pain and wallet! This little office has heart, honesty and all the skills you needed without suggesting procedures you don't. I feel lucky to have found them. Hopefully time and competition won't corrupt their current integrity.

I had issues with billing with this dentist. They did not…read moregive me Dental Plan with prices which most dentists would give me in advance and ask for consent . The dentist listed her price on Insurance web page: All Porcelain crown $987 Actual $1466. Core buildup $180 $297 During visit, she said she wanted to show me something and took pictures and the charge was $73. All together for one crown with other charge was $7771.70. The insurance claim showed I owed $658.60 The second visit, the dentist cemented the crown and she wanted to Xray the crown. I refused it because I did not want to expose myself radiation unnecessary, then the dentist got upset and raised her voice, saying "if anything goes wrong with the crown, it will be your responsibility!'' I replied, "that's fine that case I will go see another dentist." She stormed out of the treatment room. As I walked out the office, I asked the receptionist if there was any charge for the visit, she said no. Later, I called the dentist office and asked for the refund of the difference of the charge, and they replied there was another charge for $67 or so for the second visit, which contradict to what the receptionist said to me. I looked at the insurance claim and it showed $72 for additional core buildup which was not explained or informed me at all. I had another crown with different dentist recently and her charge was $584.1 and insurance web page showing my responsibility was $414.40 This dental office has clear dental plan and transparent billing system. No surprise when I walked out the office.

Everyone is very friendly. They get things done quickly and painlessly. I have hated dentists my…read morewhole life and for the first time in my life I don't dread going to the dentist.

I'm a retired dentist with 43 years experience in private practice in San Francisco and San Mateo…read more I highly recommend Dr. Ferrera and Vu and team. I still work in Samaritan House as a volunteer dentist. I made my first appointment when I was picking up my grandkids. Dr. Vu and Lauren, the hygienist thoroughly explained their condition and what dental care they recommend. Parking was plentiful and easy. The receptionists, Jennifer and Andrea were very professional and kind in making my first appointment and receiving me as a new patient. I came in on time but forgot to fill out my registration online. Oopsie. "No problem, just finish it after the appointment. " The hygienist, Lauren was very friendly and did a superb job in evaluating and cleaning my teeth. She took a 3D, invisalign scan. The cleaning was super thorough and she asked for a lot of feed back on any discomfort. I really appreciate this as I am 66 years old and my gums are receeded in multiple areas causing cold water sensitivity. She said everything looked good but wants to see me in 4 months. Lys, the dental assistant took a full mouth X-ray while showing me her beautiful tattoos / sleeve. Who knew sleeves on the legs were called socks?! She's friendly and gregarious and apparently went to school with my son at SMHS. Dr. Ferrera did an evaluation and found one area of decay and I'm scheduled for that and a viviera retainer. He installed an implant crown perfectly and efficiently (10 minutes.) I was worried it wasn't going to fit as I waited about 12 months. All in all, Fiori (flower in Italian) dental is the perfect combination of excellent dental technique, friendly caring people, and modern equipment!

Been coming here for most of my life this place is the best and the staff is super nice. Shoutout…read moreDr Jane and everyone who runs the ship

Great Dr!! Cares, understands and takes time. Office is clean staff is friendly. Recommend this…read moreplace

My recent experience was similar to some of the other recent reviews. It seems the office staff…read morehas developed a rather poor attitude towards patients and is engaging in questionable insurance practices. Dr. Ambus, I hope you see this and the other reviews because your staff is doing a real disservice to your dental practice. My experience: Earlier this year, I enrolled in a new dental insurance plan. The insurance website listed Dr. Ambus as an in-network dentist that accepted new patients, so I called in February to schedule an appointment. The office staff checked my insurance, verified that it was accepted, and scheduled my appointment for May 31, 2021. In late March, I called to check if an earlier appointment date was available. The office staff checked my info again and informed me May 31 was still the earliest available, so I agreed to keep that date. In mid-May, my wife also decided to make an appointment for herself. Upon calling the office, the staff informed her that her insurance plan was not accepted. My wife was confused and explained that her husband (me) had the same insurance with an appointment set for May 31. The staff then looked up my name and stated that I was not on the "patient roster" and my appointment was already cancelled. This was very surprising because no one from this office had notified me about any cancellations or insurance issues. I then got on the phone to ask for clarification, to which I received a rude response that my insurance was not accepted and it was "not their responsibility to check a patient's insurance". This explanation appears to be a blatant lie because this office staff did in fact check my insurance back in February before scheduling my May 31 appointment! They also just checked my wife's insurance on the phone before declining her. When I asked her to clarify this again, she hung up on me. I then called my insurance and discovered that this office had recently changed its insurance policy to accept only higher premium plans and reject lower plans like mine. Now, I understand that the pandemic affected every business financially last year including dental providers, and dental offices are free to change their insurance policy at any time. However, it's very poor business practice to change insurance policy and cancel a patient AFTER the dental provider has already accepted that patient's insurance AND confirmed the appointment. Moreover, I am even more disappointed by the poor communication including the lies and appointment cancellation without bothering to call me to inform me. Had my wife not called them, I would have never known about the cancellation and just showed up for my May 31 appointment, only to be told no appointment existed. Although Dr. Ambus seems to be a capable dentist, her office staff treats people poorly with disregard for truthful communication. My incident is similar to what others have experienced lately, and I would recommend staying away to avoid dealing with the terrible office staff and questionable insurance practices.

Dr. An is the best! She takes the time to deliver a full examination with such care. She will also…read moreexplain her work in detail making the experience educational. Her work is top notch from cleanings to helping her patients gain tips to improve self-care. Her assistant, Carlos, has a friendly personality, very professional, and is knowledgeable. Her new assistant, Diane, is very kind and performed an excellent polishing. My experience with Dr. An and staff is 10 out of 10 exceptional! I feel well taken care of by everyone! Highly recommend! :)

Easy to be a patient here!…read more Takes care of kiddos and adults alike Staff is warm and welcoming

Dentist is good but for some reason the front desk people aren't friendly. You call and it's like…read morethey are annoyed and just rude. If you go in not one smile, just blank face and like they don't want to be there.

Excellent! Doesn't get any better!…read more I have been a client for about 15 yrs. I am grateful for their expertise, professionalism, & friendliness. Very clean facilities.

I went to this dentist because it was under an insurance plan and I could get cleanings and x-rays…read moreat no cost. After the first visit, I was told everything looked good. But on my next visit to get the cleaning, the dentist told me that I needed eight filings and at a very high cost! I haven't had a cavity that needed to be filled in decades, as far back as I can remember. So I went back to my old dentist and he told me that I didn't need any filings. Not everything it's on the up and up with this dental office. I suggest you avoid it.

Good service! they speak Spanish too , highly recommend!!…read moreAll staff are very kind !

- I had teeth cleaning service here two weeks ago, they are very detail and provide me a lot of…read moreinformation how to take care of my teeth, you also will receive a fancy teeth cleaning package which is perfect for traveling. If you are looking for hi-end place for your teeth, this is the one .

Dr. Taw and his staff were truly exceptional. I had tripped and broke my front tooth. They were…read moreable to place a permanent crown the same day and they came in specifically to do the procedure. It was super convenient that they able to make the permanent crown in the clinic. The repair and crown were done so well that my friends and family couldn't tell that I had crown placed. Dr. Taw was gentle with the procedure and I was not sore after the procedure. Could not recommend this clinic more!