My name is Deborah Prairie I have rented from High Desert Property Managment about 4 years, they…read morehave been nothing but respectful caring and most of all they are always there for the Tenant for all renters Needs with nothing but compassion so if you are in the market to find a new home give Matt and Penny Free You no regret it. {:

I move out of the rental managed by high desert. I am 56 single living a lone no pets. I had filled…read moreout the tenant report when I moved In. The wall were not clean and did not have fresh paint. There were shelves in the garage. I'm a salesman and was gone half the time. Never even showered in the second bathroom. I also did not put one hole in the wall for pictures. I lived very basic while I was there. They keep telling me they will call back and have not. I keep telling them to refer to the tenant notes everyone signed. They still kept a good portion of my deposit. Billed me a garbage run for the shelves that were in the garage when I moved in. On move out I had a cleaner help me make sure the place was dialed when I moved. I also have a photo journal when I moved in. I guess I will have to seek legal advice. It's pretty frustrating. I am also a home owner in another state I was leasing this place to have a place to go when I was in Oregon.

Nothing but excellence from this small property management business. Kelly and her team have been…read morefantastic to rent from in every aspect. From day one, their service has been responsive, kind, genuine, and forthcoming and the value of what they offer can not be understated, especially in Bend where finding good housing is quite difficult. Every interaction with Kelly has been one of the highlights of my day, as we generally talk more than just business. These are people who care about their tenants and their clients and it shows. Will hope to rent from them (at least until I am able to own) for the foreseeable future!

Kelly has managed our townhouse for over 2 years. She found our tenants and has managed all…read moreproperty details as needed. She has been able to coordinate all maintenance issues that have occurred and emails us updates on a regular basis. She is highly competent and we are extremely satisfied with her her services. We would not have been able go manage without her. We highly recommend Kelly at High Country Property Management. Marie & Rob Hitchcock

I have been with Free property management for 2 years now. This is by far the best property…read moremanagement company I have ever dealt with. I moved to Oregon 2 years ago and was not able to see the place as I was moving from California. I did not know anyone and moved on a job transfer. Matt Free went above and beyond and took a video of the inside of the house to ease my concerns about moving into a place I had not seen the inside of. I drove into town in the middle of a snow storm and my car made it until I turned onto the main street. Matt was incredible when my car got stuck he got in my car with all my junk in it and my Dog. He shoveled the driveway for me and was so sweet. During the 2 years the house was great and had very little issues. Anything small that did come up he came right away and never made me feel like he was put out or in a rush. Whenever I called him he either always answered or called me back right away. I am in customer service myself and I have to say it so refreshing to deal with a company who treats you how you deserve to be treated. Not many places like that anymore. If you are looking for a house and want a stress free transaction use Free property management!

Free property management has been managing a property for me for a little over a year now. It has…read morebeen an absolutely fabulous experience. I get monthly reports and rent deposits on the same day each month. They are quick to respond to emails and phone calls. I recently contacted them to set up a 1 year walk thru of our new home they are managing only to find out they had already contacted the builder and were working on a few warranty items - This was above and beyond what I would have ever expected from a management company to do/handle. I would not hesitate to recommend Free Property Management to anyone looking for a professional group of people to manage their property.

Lived at one of their properties for a year. Cleaned and fixed multiple problems while living…read morethere. Spent hours weeding and fixing grass in the back yard. Put 20 bags of mulch down in the back to replace what was barely there when we moved in. Caulked all the windows since it was old and dry rotted. Still got charged $1,000 on move out. Overall they were responsive to all of the problems we had with old appliances and plumbing problems while living there. We scheduled early to use their only authorized cleaner before moving out, they text they day before the cleaning to say they couldn't do it, then hummingbird charged an extra $300 cleaning fee since we didn't have it done before move out. Even though it was their preferred company that messed that up and we sent them proof of booking in advance and that they cancelled for unknown reasons. Don't know if this was a game to charge us more or not.

Connie and Kelley are on the ball!…read more I've dealt with several other property managers over the years. They all felt a little lackadaisical to me. There was rarely a sense of urgency about anything. It seems like they just did whatever benefited them rather than their clients. Not so with Hummingbird! They've got a structured system and they stick to it. They're smart, gracious, and tough when they need to be... sometimes even with me. :) It's a refreshing change of pace.

Great at first...because you're a RENTER, your word doesn't matter. You are below everyone else. DO…read moreNOT RENT IN THE PAHLISCH HOMES in Prineville. You will instantly be discriminated against because you are simply a renter in a yuppy neighborhood and Mary won't listen to you. Only two renters in this house and both have been "evicted" based off 3 neighbors observations....fair warning. You will be discriminated against. Trying to help the next victims in their neighborhood See y'all in court :)

Mary is incredibly helpful with our rental property search. She provides great feedback regarding…read moreproperties and is very responsive. We live out of state and this assistance is greatly appreciated!

First off, let me start off with a little spoiler in this: Rosewood has blatantly illegal practices…read moreand terms in their rental agreement. We've reported this to the state, and do hope it gets resolved. That said, Gena was extremely forceful and rushed through the process of us looking at and deciding on a property. It was a month-to-month only place (which I'll elaborate on why that is an issue specifically with Rosewood later), but it fit what we needed, although the price and condition of the house were very much underwhelming (huge paint stains on the carpet, and prices are ridiculous everywhere in Central Oregon). She would go back and forth on what policies are applied and what aren't, but that was all before we were even given permission to see the rental agreement. The first red flag on this was that she doubled the original deposit to over $4500 PLUS first and last month's rent. To expect us to have $7000 ready within 48 hours of that was insane. However, the real horrible things are in the rental agreement, which I'll itemize the red flags here: - Outside use of the property, like yards or driveways, is prohibited - There is to be no outdoor furniture whatsoever, including chairs and grills - The PM will drive by the property a minimum of once per month, and anything they deem appropriate to investigate will prompt them to request a walkthrough of the house (we had to ask about this one, the drive-by was the only part listed in writing) - Rent can and will be increased with a 90 day notice (as this is a monthly lease, this is illegal) - Agreement can be terminated by the PM without notice and without cause or reason stated (also outright illegal) - PM does not hold responsibility to account for statements (meaning there's no itemization for anything, just outright charges with no reason behind them) For these reasons, I fully believe that Rosewood Property Management should be avoided at all costs, no matter your situation. It is a predatory business that makes their income off of stealing deposits by counting what would traditionally be normal use of a property as cause for eviction. I do hope this will help prevent anyone else from being victim to this, and I also hope that Gena will review her agreement and practices to more align with basic morals, rather than immediate monetary gain.

Rosewood Property Management is a credible and reputable business. I've rented 2 different homes…read morethrough them for a total of 5 years and I have nothing but wonderful things to say about them. First off, ignore the previous review entirely. As a "Property Management" business, they do not choose the rules or the specific rental agreements contracts, they only help enforce them. The Owner of the property makes the rules. A Property Management business is just that, they manage property for the Owner. You'd think that, that would be obvious/self explanatory/common sense. Anyhow, Gena has always been easy to work with and solves any issues (such as maintenance requests) in a timely manner. She's great at communicating, tells it how it is and always responds to inquiries. She doesn't budge on the rules, and expects others to follow them just as strict as they are laid out in the contract we sign. Plain and simple, that's the definition of an outstanding landlord. I highly respect Gena and her business. I'm very glad my Grandpa, Gene Cartwright of John L. Scott, introduced me to her many years ago. He only referenced good solid people that deserved such. R.I.P. G-PA. Thank you for your time.

Marlene and the Plus team both in Redmond and Bend have been so kind and helpful since day one…read more Whenever we need something or need to speak with someone, I always know they'll get back to me quickly. I appreciate Marlene and Nicole's good humor, positive energy, empathy and professionalism.

Since Mike Hoff came on board at Plus Property Management I am pretty impressed with them…read more We started with one rental with them and as per some of the other reviews, it was a little bumpy as well. Accounting has always been good and Joannie is knowledgeable and accurate. As we purchased two more rentals, I went with a different mgmt company and this other company was questionable. So we combined all three homes with Plus and then having Mike come along really improved the experience. ( I hope they are paying him what he deserves) or some other company may steal him away. He is reliable, personable and has integrity. Having the bi annual walk through is crucial to me as Debbie L stated she discovered her home was not respected and ended up damaged because PM did not do their walk through on a regular basis. So overall I am pretty good with Plus and I understand that in business sometimes you have to go through a few employees to get a good team. I try to keep that in mind. Mike, Joannie and Jeannette are always professional.