If there were more stars available I'd check all of them!!!…read moreDeeply heartfelt thanks to Kari, Sky, Brandon and Kim for exceptional customer service and outstanding workmanship!!! I had some engraved brass bookmarks made for a group of Bible School graduates and they were STUNNING, way beyond what I expected!!! Our students will have a precious reminder of their accomplishment for a lifetime! Thank you all so much!!!

If there were more stars available I'd check all of them!!! Deeply heartfelt thanks to Kari, Sky,…read moreBrandon and Kim for exceptional customer service and outstanding workmanship!!! I had some engraved brass bookmarks made for a group of Bible School graduates and they were STUNNING, way beyond what I expected!!! Our students will have a precious reminder of their accomplishment for a lifetime! Thank you all so much!!!

Absolutely terrible. I paid to have a flask engraved and when it was finally done it was messed up…read moreand you couldn't even read the engraving. They claimed that it was "too difficult" to engrave a curved object, (Seriously? You have one job. Incompetent nit wit) and that they were afraid to do a deeper engraving without knowing the thickness of the metal flask. I would never take my business there again, never in a million years.

Very helpful and good to work with. They gave good advice, did quality work, paid attention to…read moredetails and stayed on schedule.

Absolutely amazing! They made the sign as per our request and it looked even b more amazing than…read moretheir display sign did and even better than we had imagined. We were so happy with the work that they provided cannot recommend them enough very easy to work with.

From the owner: Our business specializes in laser engraving and cutting to personalized products for events, gifts…read moreand retail. We go above and beyond your expectations to deliver beautiful products that are sure to put a smile on your face. We are sure to make your day happy.

Meeting Micah Rush and finding out what his business does was eye-opening. I learned that he does…read morebusiness to business wholesale bulk orders. Sign crafters has the expertise to create custom murals, raised lettering, cut out lettering, and more. If you can imagine it he can create it. His keep business local mentality is combined with a non-competitive spirit. He believes in collaborating with the local community to keep all business local. If someone has referred their customer to him he keeps in mind that this referral continues to be their customer. If said customer comes back to undercut or bypass vendor number one Micah calls the referring business first to find out their desire for him to bid or not. I find this impressive.

We agreed on the creation and installation of a menu board for my restaurant on Dec. 21st 2018…read more They dragged production until March 2019. After I paid them in FULL at the end of February, for the boards and installation, I heard nothing from them. I finally contact Shiloh Jones on March 10th to ask what was going on. Was finally told we could do the installation on Friday, March the 22nd. On installation day, they sent an incompetent kid with some double side sticky tape and a tube of glue. He couldn't make the menu board hold. He put it up and within 1 minute the board fell and broke at several places. He was clueless as what to do so he said he needed to leave and find other things to try. Our restaurant was opening so we needed the menu up right away. My husband and I nailed the board hoping it would temporarily hold at least till the end of business hours. Afterward, we went to Home Depot and bought material to secure the boards up. The following Monday, I went to talk to the owner Micah Rush, asking for the reimbursement of the installation fee, I didn't even ask for a reimbursement for the broken menu board, just the installation fee (because their guy didn't install anything, just broke the board). Micah Rush said he couldn't reimburse me yet and needed to investigate what happened first. He said he will be in touch. He hasn't. I have called a few times and left messages but he hasn't returned my calls. It has been 2 months now with nothing. I have contacted the BBB and will be taking him to small claim court if BBB can't resolve our issue. I just feel I need to warn others about their dishonesty and horrible service. Also, I want to point out, they have really good reviews on Google but that was from years ago when they had a young lady named Morgan working there. She was the reason I agreed to go with them, then one day they told me she no longer was working there. The new sale rep name Shiloh Jones is very dishonest and is full of lies and excuses. During the whole time they were dragging their feet, twice she has acted like the ball was dropped on my end, saying she never got confirmation of this or that... As though email didn't leave trails. With all the other signs company available in Salem, you should really consider another one for your signs needs. I have since got more signage services and product from Fast Sign, also in Salem and they have been great.

Truly a life saver!!!…read more These guys, and ladies were great!!! I brought in my own shirts to be used and they were able to print me printed heat transfer vinyls and apply them. The print quality was great it took only a few hrs and their costumer service was genuine. I called ahead asking their capabilities, the young lady on the phone was polite and knowledgeable and asked me to e-mail my files ahead of time. When i got there she had all of my files ready to be viewed and all we had to do was pick out a font for some lettering(she made the easy as well). For my needs they were well within my last minute budget and even willing to work with me on prices. I would gladly give them my business in the future and would happily recommend them to any of my friends and family.

Highly recommend for quality, speed, price! We ordered blankets in school colors to give as a…read moresenior gift to the 12 seniors on our coed wrestling team. We wanted to personalize by adding the school mascot "LYNX" above the label. Another local embroidery business wanted to charge us $30 each which included a 30% "rush" charge even with 4 days to do it. After checking reviews on Yelp, I contacted Make It Personalized. With their bulk discount on 12 or more, it came out to $18 each. Aside from the great price, they did high quality work to meet our specifications. And super quick! They quoted 2 days but amazingly it was done the same day. Thank you on behalf of our team! We'll be back!

I would recommend and say that service was great and I will plan on going back the next time I need…read morethis kind of service

They were very friendly and helpful with my project. They were able to do exactly what I needed…read more Very professional.