Hanks Flooring has the best customer service and products around. Dennis Installed my hard wood…read morefloors and I couldn't be happier not only with his install but his professionalism. It is so refreshing when I call Hanks store and I get an actual person instead of a series of recorded messages and the person I get is so eager to help me with my questions and needs. I would absolutely recommend Hanks Flooring for all your flooring and tile requirements. I promise your won't be disappointed. Jodi R Queensbury New York.

From the owner: Hank's Quality Flooring provides residential and commercial flooring services in Glens Falls, NY.read more

This our 3rd time we used them 10 stars all day long. Don't go to the Big Box stores, they have…read moreexpertise, customer service, great products and install is 2nd to none. Next month they are doing our wide plank floors. John is my sales rep. Thanks so very much!

From the owner: At Carpet One Floor & Home, we believe flooring is more than just a surface, it's a foundation for…read moreyour home and a reflection of your unique style. We also understand that informed decisions lead to the perfect choice, which is why we're here to guide you every step of the way. With decades of experience and a deep commitment to the communities we serve, we take pride in being your trusted local flooring experts. We combine personalized service with great prices and selection, making it easy to create a home you'll love.

Original install went without issue. Within 8 months we developed a bubble in the vinyl in the…read morekitchen under a chair. Multiple attempts to contact them were made but the contractors number had changed. It took 2 yrs to get someone out to the house. They said it was "a Product" issue and not with workmanship. Multiple attempts to have a BuyLow representative come to the house and it took another 3 years to get someone. By this time they finally said the warranty had expired do to the property changing ownership. WTF!!! We will be actively spreading word that this company is one not to do business with.

I purchased Two floors recently From Buy -Low . After the selection was made , the measuring was…read morethe next step . I found it odd that the actual installer was not the person doing the measuring and FULL payment for Labor & Materials were Required for the next step of scheduling Installation . It came as no surprise that some transition pieces were needed and some other Trim pieces to complete the Job ( Still not completed 3 weeks later ) requiring me to order them and rescheduling . Would it not be easier to have the installer do the measuring to avoid this ? Any way I got a extra unopened box of Mohawk wood flooring that I paid for and charged to install sitting in my basement . I guess maybe having the installer do the measuring would have avoided this unnecessary charge due to OVER ordering ? It's been 3 weeks and I got a full box of material unopened and charged for installation of , I'm missing Trim pieces due to under ordering And Zero Attempts by Buy Low to fix the situation . If You're in the market for a new floor and your going to Buy -Low ? It's probably easier for you to measure your self , over buy forget to order Trim pieces , take 200 dollars and use it as kindling at your next bonfire . Buy a swifter so you can clean the space between an existing floor and your new one because there is A gap because there is NO TRANSITION PIECES ! good luck dealing with these Rocket scientists .

We were interested in replacing the sixteen-year-old carpeting on the stairs from the living room…read moreto the second floor. While we did explore searching for samples at several locations, the final decision was made to purchase from Ballston Carpet and Tile because we had narrowed down our possible choices to three - all of which were sold by BC&T. We were very pleased with Craig who assisted my wife in understanding the differences in the fabrics, their wearability, the anticipated delivery times, and who tolerated our slow decision making and the amount of time we held samples at home trying to make a final decision. Craig also kept us apprised of the manufacture's production schedule. The fellow who came to the house to determine the measurements was not only friendly, but also very knowledgeable and willing to share his knowledge regarding proper installation methods and wear. With his input we were able to arrange to include two scatter rugs from the same bolt of carpet to be ordered. Finally, the installer, Justin, was friendly, and did a very professional job of removing the old carpeting and installing the new carpeting. We are very happy that we chose Ballston Carpet and Tile to do this project and have no reservations with recommending them to others.

I think this is my first 5 star review. These guys were fanatic to work with. They made my life so…read moreeasy. I dealt with Craig and it was a pleasure. I got my samples quickly, and from sample to custom cut to installation was only a few weeks, maybe less. I haven't had the best luck with home improvement people but I would 100% use these guys again.

Connor was attentive and responded timely to our questions. We had siding and windows installed…read moreand the two men worked tirelessly. We were pleased with the entire job.

It took 4 months to complete a half roof metal roof and tile garage roof. Lesson learned not to pay…read more$21,500 until the job is complete that should have taken a week. * Requested many times to complete the job. Responses were for dates that they did not adhere here to. * When job was finally completed, the roof deflection still leaks. I told them I would seal it myself. * After multiple requests to have nails cleaned up after the job was done, no one came. After 4 months, I am still picking up roof nails. A car in my driveway got a flat tire that I suspect was a result of a nail in my driveway. Thank goodness my dogs did not step on any. Picked up more roof nails today. * After 4 months, I returned supplies left behind by the workers in my garage. Not even a thank you for their return. *Never got a "How'd you like the work?" or a "Thank you for your business!" I am very disappointed and will not engage them for further improvements at my home.

I called them 3 times during a 6 month period to call me about carpeting for a guest bedroom and…read morethey never returned my calls. You have to call for an appt because on one is ever in the store. I wasn't in a hurry for the job but come on people. They dont need your business I guess.

I recently bought a carpet here and found the service to be exceptional! From purchasing the carpet…read moreto installation, the experience was wonderful The manager answered all my questions and I didn't feel like I was being rushed. Unlike other area carpet stores, the cost is straightforward-no add ons and additional expenses. The installers were professional,prompt and thorough, unlike a recent carpet purchase from Home Depot.I also had difficulty reaching someone on the phone and having calls returned, but this was my only negative interaction. I think it's because they are a small family owned business. I was happy to keep my business in the community and work with knowledgeable, professional people.