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    Arizona Hearing Center-Mark Syms, M.D.

    2.1 (34 reviews)
    Open 8:00 am - 5:00 pm
    Updated over 3 months ago

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    7 years ago

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    12 years ago

    If you value your health , please go to another Dr. Or perhaps Dr. Syms should seek care. In the past I have seen 43 bad reviews.

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    Ask the Community - Arizona Hearing Center-Mark Syms, M.D.

    Review Highlights - Arizona Hearing Center-Mark Syms, M.D.

    His front office was extremely accommodating and Linda his PA was super professional and friendly.

    Mentioned in 8 reviews

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    Sound Relief Tinnitus & Hearing Center - Dr. Julie Prutsman, Au.D., FAAA, CH-TM

    Sound Relief Tinnitus & Hearing Center

    5.0(16 reviews)
    13.0 mi
    Women-owned & operated
    Family-owned & operated

    Holitic approach to hearing loss and Tinnitus. They educate as well as help. Great staff who care…read moreabout you as apatient.

    After many decades of drumming and taking every opportunity to see the awesome bands of my day, my…read moretinnitus became more than a minor daily annoyance. I knew I needed help with my tinnitus and hearing loss, but I didn't want to be one of those persons who spends a gob of money on hearing aids, then doesn't use them. And here's where Dr. Kelly Hanscom really helped me out. I sport a shaved head, so it's not like I have luscious locks to help hide hardware behind my ears, so I really wanted to go with jamming the whole shootin' match in my ear. Dr. Kelly advised me on the available options and clearly explained the pros and cons of the different styles of hearing aids. I used a set of loaner hearing aids until my ordered units came in. Dr. Kelly tuned the loaners (and then my person devices) so that I would receive greater amplification of the frequencies in which my hearing is deficient. But she didn't overdo it. This seems to be where a lot of new hearing aid users experience frustration. I've heard several people say, "I'd wear them, but they're too dang loud!" Dr. Kelly artfully managed the acuity and volume of my hearing aids over the course of three months. As she explained, if a new user gets too much volume at first, it can be "jarring." That's the perfect word. So, over the course of three months, Dr. Kelly eased me into the "power" of my new hearing aids, and she also spent plenty of time ensuring that the fit is perfect and that I understand how to maintain and care for my new devices. I love wearing my hearing aids. It's been four months. The tinnitus therapy is wonderful! In fact, my wife can tell by my mood at the end of the day if I have been wearing my hearing aids. Without the tinnitus therapy, she says I am noticeably more anxious by day's end. And don't forget to say 'hello' and be nice to Franchesca at the front desk. After just a few visits, she had my name down and she regularly offers me cookies when I visit. Don't struggle another day with your tinnitus and hearing deficiencies. It's not only affecting your quality of life, but it's also affecting the quality of life of your family, friends, loved ones, and co-workers.

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    NeuroDiagnostic Laboratories

    NeuroDiagnostic Laboratories

    3.3(6 reviews)
    12.9 mi

    Terrible responsiveness. Won't pick up phone when they are called…read more Also, the website to get one's results is terrible.

    I have never had an experience like I just had at this diagnostic laboratory. I was told to…read morepromptly arrive at 7:30a. No one got to the center until 7:45a, at which time a surly and antagonistic "neurodiagnostic techninician" named Britt (male) could barely mumble a hello. Once taken back by "Britt", I was ordered to remove my pants and don a blue pair of paper shorts. When I asked him if he could tell me a little bit more about the procedure I was having (EMG), he stated "Just put the shorts on and lay down on the table." Okay. Once he re-entered the room, I had to ask him his name. There was no introduction. While he was gathering what he needed, I asked him "What are your credentials?" He rattled off a couple of certifications that apparently permitted him to attach electrodes to my legs. There was no bedside manner at all; he said absolutely nothing to me except "pulsing now." I tried to tell him that I was a bit anxious about a procedure for which I had heard was exceedingly painful. I asked him, who does the second part of the procedure? He again rattled off some doctor's name that I couldn't pronounce if you paid me. "Britt" continued his electrode-busy work, not caring at all when I asked him to stop sending pulses through my ankles. It hurt terribly. "Britt" completed his ritualistic assault of everything neural in my lower extremities, gathered up his crap, and left with a flippant "Take care." Now enters a slovenly-looking, previously unidentified doctor something-or-other, shuffling his feet, and mumbling a quasi-introduction. He kept mumbling "okay, okay" to himself when I wasn't even asking any questions. When I asked him to clarify exactly WHAT he was going to do to me, he stated that he was going to insert needles deep into many muscles "from my hip to my feet" over and over again to measure the neural activity. When I shared my fear of needles, he said "it will hurt." I had a baaadd feeling deep in my gut - and my gut is never, ever wrong. I apologized and said, "Yeah, I'm not doing this." His response was (of course), "Okay, okay... [mumble, mumble]." I sat up, took off the blue paper shorts, and hightailed it out of there. On my way out, the front desk lady (who had finally made it work ), was literally screaming at me "Ma'am! Ma'am!" I didn't look back. This was, quite possibly, one of the worst medical experiences of my life. My heart was pounding when I got back to my car. As I am in the field of medical malpractice, I could not help the feeling that I had just dodged a bullet. I cannot believe that with today's technology we cannot figure out a better way to measure neural activity in our bodies. Until that day comes, I'll just sit here and be numb in my feet, thank you.

    Arizona Hearing Center-Mark Syms, M.D. - otologists - Updated September 2026

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