This medical group does not have a user friendly way of contact. Not very personable.read more

Dr Natasha and the whole One Medical staff are fantastic. I have had different doctors around the…read morevalley and this office just really goes above and beyond. Dr Natasha takes the time to answer questions and address concerns. She is kind and has a sense of humor. The lab is amazing. The phlebotomist does the most painless blood draws I've ever experienced and results come back quickly. Dr Natasha also explains lab results through the messaging app which is much faster and more pleasant than other offices that take a "no news is good news approach." Also, the app is great. I've used it a couple of times and it has saved me some visits to urgent care.

JC in your lab deserves a raise! I came in today to have blood drawn. She was happy, chatty,…read moreengaged, focused, efficient and thorough. I don't think I was in her office over two minutes and I'm not exaggerating. Not only that - I never felt a thing! I had to ask if she had inserted the needle and by the time I asked she was finished! Thank you for hiring such great people! Thank you JC!

I used to be the biggest supporter of One Medical, always encouraging everyone I knew to try them…read moreout. After they were purchased by Amazon, things took a turn. To make a long story short, here is are bullet points of what occurred: 1) Reached out to OM to ensure they accepted the new insurance plan I was considering. I was told by TWO different employees that they accepted it. 2) I used this insurance to see my doctor several times over a health concern. 3) Received a bill stating I would need to pay all out of pocket because OM didn't accept my plan. 4) Reached out to various departments at OM asking about this. After several attempts and many delays in getting someone to respond, I was finally told to speak to the office manager. 5) Office manager informed me they would look into it and see what could be done. Few weeks went by, no response. Reached out various times and finally heard back from a new office manager who told me she would look into the issue. 6) Several more weeks went by and still nothing. Left messages and emails and after about 4 months of this, was told I would need to speak to my insurance since they couldn't help me. 7) Due to the amount of time between having received the initial bill and finally being told I need to figure it out myself, I asked for them to please not send the bill to collections since I am very aware that medical offices will quickly take this route. 8) Was informed that they had already sent me to collections and there was nothing they could do about it and didn't even try to make it right by offering to refund my membership or anything else. 9) Had to pay the full bill through a collection agency which has now affect my credit all due to their staff being incompetent.

Dr Ray gives great injections! I had constant pain in my elbow for weeks. He gave a painless…read moreinjection and I can finally go through the day without pain. Highly recommend this practice.

This is for their Goodyear Location at: 1325 N Litchfield Rd. Goodyear, AZ 85395…read more The female Office Manager is very toxic and the most of the team here follows the example she leads. I was treated very rudely, which I asked her why she is being so mean. Her response was "I am the office manager did you say I am mean?" This was my 2nd visit here and the 1st visit speaking with the administrative staff at the front desk on my 1st appt was in the same manner. After this, I noticed all the signs they have that plaster the glass windows at the check in counter. One of which states that they will not tolerate disrespect, in so many words. . hmm. . In all the decades I've went to medical facilities I've never encountered such a sign. It's obvious the office manager and her staff want to be the ones to dish it out, but when you call them out on it they are not happy. Afterwhich and as I was in the room, room #10 (I believe), right across from the staff desk, I heard the office manager sharing my comment and she than returned a negative comment on what she should do, then as she was walking back into my appt. room her office staff start chanting, "do it, do it, do it" and when the door open they all shut up. Not sure I should have expected anything better from administrative staff, someday in their administrative career they will learn the consequences of their actions. I did record their actions on my phone and will be reporting this to the medical director AZ Pain. This woman should not be an office manager leading a team in her toxicity. I did report this to Dr. Dallas Smith, but the chanting part was after my appt with him and when she came back in the room. I would find it hard to believe that he did not hear the chanting, which makes me question his ethics as well. Reporting him would be the medical board, but administrative staff would be the director. On a side note and with regards to my appt. Dr. Smith advised having an MRI done prior to considering method of treatment, however, when I returned they were resistant on going over my MRI or even telling me if they had the results. They wanted to give an injection only, I asked don't we need to go over my MRI before deciding the method of treatment and that's when the office manager got RUDE. She said "we are already running behind because you were late." I advised I was not late, I arrived at 755Am for my 8AM appt with completed paperwork in hand, went to the restroom and checked in at 759AM. She said well we have to run your paperwork and that's when I asked "why are you being mean?" On a side note my paperwork was complete and it took them all of 10 seconds to scan my paperwork at the front desk and I had a seat. Learn some manners! You are in a medical profession and not everyone is going to be as kind and silent as I was after your little rant.

My surgeon ended up going on emergency medical leave the night before my surgery, but they called…read moreme immediately and got me set up with another surgeon in the practice. She was lovely, and my original surgeon was amazing during all my preop appointments. They delivered nothing but kind and compassionate care. I do have to knock my review down a star because it was like pulling teeth to get their FMLA department to fill out the appropriate paperwork. I couldn't get ahold of anyone after calling every day for a week and once they filled out the paperwork she put in the wrong return to work date.

WOW these ladies really know how to take care of their patients! I was going through menopause &…read moredidn't know what was going on with my body & I know my body! I had been losing my hair, mind & getting a ton of BVs, yeast & UTIs without being sexuly active. They promptly called in refills, got me in for appointments at any of their locations when I needed it quickly. They have taken care if my 20 year old daughter who hadn't even been to a gynecologist yet in her young life. When we both had insurance issues they took care of us no matter what, they make it work! They do have male doctors that are just as great but my daughter prefered female & they all rose to the occasion from calling you to make sure your ok & managing your prescriptions. Both my daughter & our vaginas thank you for everything!

We have had wonderful experiences at this surgery center. The young lady at the front desk is…read morealways so kind and helpful. The center is clean and the staff is very professional. Like all similar facilities, it is way too cold, so dress warm.

Wow!!! London and Diana made us feel so welcome and relaxed!! They are very friendly and helpful!!…read moreThey made coming in pleasant!! ALL of the staff in the surgical area were very kind and explained everything so as to make me feel comfortable! Dr. Fisher is excellent and I highly recommend him and this center!!!

Dr Kramer and Nancy Onyette are the best FCP in Arizona. .. Front office staff is nice and…read moreinviting.. The best!

Always listens to your concerns. Better yet....addresses them…read more Happy that I chose him to do my knee replacement surgery. Treats you like a person.

Quality knee surgeon. Good communication, attention to detail, follow up and of course results!…read more His assistant Hannah Mendez was great too. I have already referred them (And banner health) to friends.

I honestly believe Dr. Azhar saved my life when I had Covid. It was her gentle insistence that got…read moreme treated and on the road to recovery. She is kind, compassionate, truly listens and her knowledge, particularly with women's health, is amazing and spot on. I never feel rushed, or unheard. The office staff is always gracious and accommodating as well, they make every visit a positive one.

Dr. Azhar is a caring, compassionate and knowledgeable physician who truly listens and strives to…read moreknow her patients on a personal level. I appreciate that she takes a holistic approach to treatment, and that she understands women's health issues in particular. I love that when a problem arises, there is a true collaboration between doctor and patient that I had not experienced with previous providers.

I absolutely cannot say enough good things about Dr. Chapple and his entire staff. My daughter was…read moresuffering from chronic tonsillitis her freshman year in college and he was able to get her in for surgery right away. I would highly recommend him to anyone!!!!

Best doc ever, took my 10-year-old kid, and he did all the tests and diagnoses in one day.read more

They are not friendly and don't take new patients. Didn't…read moreeven offer recommendations.

Finding a Family Doctor can be difficult and I have been having a rough time doing so since my…read moreformer Doctor retired recently. The requirements I had were... 1. MD 2. Office with one or two doctors...I hate when there are a bunch of people in the waiting room( especially gross sick ones ugh!). 3. Friendly, staff that actually returns calls! 4. Doctor that doesn't make you feel rushed and listens to your issues! 5. Easy to access, not in a big building that is hard to park in. 6. Available appointments. Dr. Riley is all these things and more. I'm really happy with the ease and the great medical care. His nurses are good with needles as well. I had to get my blood taken and a few shots and she performed like a pro with confidence! So, if you are in need of a new Doctor I highly recommend Dr. Riley. I think they also take most insurances as well!