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    Arizona State Parks Information Center

    4.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    9 years ago

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    Arizona Department of Transportation Motor Vehicle Division

    Arizona Department of Transportation Motor Vehicle Division

    2.5(2 reviews)
    2.1 mi

    Normally this place would get a 5 star review from me. The staff is always polite, informative, and…read morethey get you in and out. My last visit in August 5th was less than stellar. They close at 5:00 but at 4:45, the staff almost doesn't want to let you in. If you want to close early, then promptly change your hours and I will abide. So, I'm selling, my vehicle and the associate tells me I won't receive my registration refund until the buyer registers the vehicle. 100% false. My refund is pending because I did my own independent research. Had I waited based on what this fool told me, I would probably missed out on getting my refund. For those that don't know,if you sell your vehicle and there is still quite a bit of life on your registration, go to the dmv online and complete the steps to get your refund. You don't have to wait for the buyer to register otherwise the amount owed to you could be decreased. Lastly, I was previously advised my buyer could receive a 90 day temp tag but suddenly it's a 30 day temp, WTF...... Normally, like I said I would give this place 5 stars but I guess today was an off day. Please show up hours before they close so you don't receive misinformation.

    I came here in the early afternoon of a Tuesday to have my driver's license renewed. It was not…read morebusy at that time and the queue for regular services was short, and I was called to a staff member's desk reasonably fast. The service was fast and friendly, the only glitch being in the taking of my ID photo, and that was mainly because of the software. Other than that, everything went smoothly.

    Epcor Water - This is not safe. Breaking 2 laws

    Epcor Water

    1.3(107 reviews)
    11.6 mi

    I'm out in the San Tan Valley and Florence area. Epcor bought out Johnson Utilities in 2021 which…read morewas a very bad company. Epcor hasn't made it any better. The water quality here is so bad we are afraid to let our dogs drink it. The fees are pretty high for water, but that's not my main complaint. My main complaint is the customer service. They are all useless. If you call customer service, they clearly don't know what they are doing. I got shut off once because we could not afford the $250 bill because I am disabled and my wife's hours were cut. Sure, that's partially on us cause we couldn't afford it, but they didn't really work with us to help us pay it either. After we were able to get the money to pay the bill, (they make you pay it online then verify the confirmation number over the phone). The lady told us the water would be back on the same day with no extra fee.. then later in the same call stated "Oh, there will be a reconnection fee now cause it's after 3pm, do you want to wait until tomorrow to avoid the fee?" No! I do not want to wait in Arizona summer heat to have my water turned back on! Also, their online chat does not work. It redirects you to wait for an agent, then disconnects you. So I used the message system they have on their site to complain about it and all they said was "we know it's broken." Then why is it still an option for customers? They push for customers to use it even! Also, whenever I use the message system, I don't get good answers back, they always state the obvious and don't address my questions or problem. Lastly, their website doesn't break down your bill when you want to pay, and for some reason a lot of the time it schedules the payment for the next day instead of taking it right out, especially on weekends. I feel like for such a big company this shouldn't be a problem. TLDR; Epcor customer service is frustrating as their reps are not very good and/or poorly trained, their online chat is broken, replies through their website message system only state the obvious, are limited responses, and are not helpful in any way. The online payment system is not efficient and could be better for such a big company.

    If I could give zero stars I sure would. Epcor's Billing department are full of the most…read moreincompetent dopes I have ever dealt with. I accidently paid my bill twice last month, so I called Epcor to cancel one payment, biggest mistake of my life. After two weeks it finally canceled, that's where the problem starts. They send me a bill for next month for double what the current bill will be, plus a $25.00 fee for insufficient funds. Well I paid with a credit card, not my checking account. They assumed the return for the extra payment was insufficient funds when they saw the return. After numerous Emails and phone calls explaining how stupid they are, they are returning my $25.00 fee. They still can't get it through their thick heads that the payment posted last month. These people must have actual rocks in their heads. You can't talk to anyone there with any common sense.

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    Arizona State Parks Information Center - publicservicesgovt - Updated September 2026

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