EMERGENCY TREATMENT! We took our 15 year old mini dachshund…read moreto Pensacola Animal Hospital on Sunday, November 9th. We are camping at Gulf State Park Alabama and he got a sand spur stuck under the back of his tongue while trying to get it out of his paw. He is old and very sensitive and will not let me take them out. He stopped eating and drinking and we were concerned he would become dehydrated so we called local vets and they suggested PSA as they were open on a Sunday. I called Sunday morning and they got us in an hour after I called. Upon arrival, we were immediately greeted by the staff and checked in. We did have to wait a few minutes past our appointment time, but they were evidently busy and when they took us back they apologized for the wait. The vet technician that initially took Simon's information when we were in the exam room was very kind and I told her my dog was not tolerant of vets and we usually had to put a cone on him. She informed me that Dr. Hinton was very good with all animals even testy ones but brought a cone in just in case we needed it. When Dr. K. Hinton came in with the vet tech a few minutes later he and she both got down on the floor to make Simon feel comfortable he was able to examine him sitting on the floor but when he tried to get into his mouth, Simon turned nasty. We did not have to put a cone on Simon, and it was probably a more thorough evaluation than Simon has had at any vet in many years. They ended up taking him in the back and giving him sedation to be able to take the sandspur out which was embedded under his tongue. They gave us some antibiotics and told me I should use the pain medication I had on us in case he needed it. The whole visit including the medication was $165 which we thought was a deal considering the emergency of the situation, the last minute appointment and the kindness of the entire staff in addition to the medication a very thorough report was written regarding Simon, including a heart murmur that the doctor heard. The clinic called us a day or two later to check on Simon, which was very kind and professional. If we were permanent residence in this area, we would definitely return to Pensacola animal Hospital. I would highly recommend them to anyone requiring animal services.

These people care more about money than they do your fur children. My feline fur child was…read morediagnosed with renal failure here. Recently, because he has stopped eating and has been struggling, I asked for a refill of the same two medications THEY previously prescribed him to help with nausea and appetite. I recently lost my job and simply do not have extra money for inflated office visit fees. I went there in person, hoping someone might show even a little compassion for the situation. Instead, there was none. No empathy, no concern, no attempt to help problem-solve -- just "it's been almost a year since we've seen him, so he needs another office visit." To be clear: it has NOT even been a year. Not years. Not multiple missed appointments. Less than a year. I explained that he had just had emergency labs done at urgent care a couple weeks ago, that those labs had been requested to be sent to them, and that they were very similar to the labs THEY themselves previously took when diagnosing him. I explained that he is very sick, stressed easily, and forcing him into a car and putting him through another unnecessary exam could honestly do more harm than good at this stage. I explained that I had just spent all the money I had on his emergency care and was simply asking for a one-time refill of medications they already knew he needed. The woman I spoke with initially acted sympathetic and said she would ask if the doctor might make a one-time exception given the circumstances. Then they called me back. First, they mispronounced my name. Then they said, "Oh, they can't prescribe something they've never prescribed before." I had to explain that yes, they absolutely HAD prescribed it before -- that's why I was requesting a REFILL. Then suddenly it became, "Oh yes, I see that now... well, since it's been almost a year, they're not going to do that." That was it. No compassion. No alternatives. No "maybe try this." No "we're sorry your cat is suffering." Nothing. Just another demand for money. Even human doctors will often refill medications if it has been less than a year, especially for chronic conditions. But apparently when it comes to a dying animal, there is no room for grace, empathy, or humanity unless another office fee is attached to it. What hurts the most is realizing that while I was sitting there terrified of losing my fur child, emotional, financially struggling, and begging for help to keep him comfortable, the only thing that seemed to matter to them was collecting another $100 office visit. I posted about my experience on Facebook afterward, and sadly, multiple people commented saying they had experienced the same thing from this facility -- that it felt more about money than genuine care or compassion for animals and the families who love them. People are already hurting enough when their pets are sick. The last thing they need is to feel dismissed, unheard, and financially cornered while trying to help an animal they love like family.

Great vet! Very thorough and honest. Recommend for all your furry children…read more Close to home helps too!

They do not put your dog to sleep prior to Euthanization there. I wish I had known in advance and I…read moredid request a call back to discuss the process when I scheduled, which I did not get . If I had known in advance, I would have taken another day and taken her somewhere else. It was horrible. She was still aware, trying to hold her head up, and cried in pain from the final iv push. Now I will have to go on hearing that in my head for the rest of my life. She was not suffering when we entered the building but that caused her suffering and she cried in extreme pain. Now I am suffering as well. I went in that day expecting her to be put to sleep peacefully and never to experience any pain or suffering. They should let us know in advance that they don't practice what everyone else does. I'm in complete anguish and despair over this. Not putting them to sleep first is not common practice and is inhumane.

We have boarded our two dogs here for the last six years on a regular basis. We leave for out of…read morethe country visits for about 10 days. Our dogs love it! They run right in and always are happy to come back. We have always had the best of care regardless of how many medications they needed to be given. We are so grateful to have Coastal Pet Resort to bring our dogs to and know they will be well cared for!

Horrible. Horrible. Horrible. Read these 1 star reviews and believe them. I dropped my cats off and…read morewhen I walked back, the overwhelming smell of ammonia, pee, poop, etc was HORRIBLE. Then, the cages looked like a jail. It was gross, and just had a bad vibe, but I couldn't change plans so I just had to leave them. When I got back to get them they were BOTH sick. So, I called the owner seeing if He would compensate me for having to take them to the vet. Not only did He argue with me the entire time, but He was very aggressive, demeaning, and rude. Basically blaming everything but himself for my sick cats. HATED IT. won't ever use them again.

I strongly do not recommend this facility. During my dog's stay, another dog became aggressive…read moretoward him - an incident for which there is video evidence. Despite having time to intervene, the staff failed to separate the dogs, resulting in my dog defending himself. I am now being held responsible for the other dog's veterinary bill, which is deeply unfair and unacceptable given the circumstances and poor supervision. In addition, my dog returned home with kennel cough, indicating inadequate health protocols. I urge fellow pet owners to consider alternative day camp & boarding options where animals are properly monitored and cared for. EDITED TO ADD: Be warned that the owner will use the signed waiver, release and indemnification to justify the fact that their staff does not monitor the dogs appropriately and, apparently, they don't need to. 2nd EDIT: After reading the owner's condescending response on Google, I feel compelled to clarify a few points. My dog reacted to another camper's aggressive behavior, and unfortunately, staff failed to intervene in time to prevent the altercation. I was later informed that the staff member present was formally written up due to their lack of action. It's also important to note that my dog was permitted to return to camp following the incident, and I continued to spend hundreds of dollars at this business--completely unaware that this situation was being held against me. This is bad business.

We've always felt special at Camp Bow Wow! They always seem to go the extra mile to keep our…read morecamper involved while we are traveling. Love having access to their camera system to see what he's doing every day. Love the "extras" - art projects, special meals, puppy "beer" at St. Patty's Day, photo opportunities.

They took great care of my 2 pups during December. They also were able to give one of my dogs…read moreBordetella when he arrived.

I try to withhold negative reviews as much as possible, but I really can't be silent on this one…read more We brought our pups here when our usual place closed down and were so sorry for it we feel it may have ruined our pups for all boarding now. When we arrived to drop them off, the staff wasn't friendly or inviting, which should have been our tell-all. Walking back to the kennel, it was dark, cold, uninviting, and sad. The worst part was picking them up. We arrived early, which gave us the true picture of their time there. They were so frantic to get out of there, they weren't happy to see us, but instead blazed past us for the front door like they were trying to escape. We've never seen them act this way. Despite having "outdoor access" their beds and blankets smelled so badly of pet waste we had to discard them, and they were having to lay in that filth and stink because they seemed to have had nowhere else to go. They also had never been given their toys or treats. The staff was as cold and unfriendly as when we left them, we should have run for our lives and never ever left our babies there. Expensive and horrible.

I was quite apprehensive about having to board Molly and being separated from her for 6 long days…read more Angie responded to my concerns and assured me that she would be well taken care of -- a fact to which I can now certainly attest. The staff at Walks and Wags does an excellent job providing a safe and enjoyable environment for the dogs. Thank you!!!

What a special place. Cindie has assembled an amazing team. Everyone there loves dogs! My pup loved…read moreher groom and she knew she looked good. Ha! Rachel their new groomer is so talented and made the whole experience a positive one. Prices are great and we got right in. We will definitely be back! See you soon!!!

I am "all over again" impressed with my poodle's grooming.. every time I go !! Excellent,…read morebeautiful job, never an all day affair ... dog is content.. I could not be happier with my experience here !! "Above" excellent job and care !!! I drive into the next county with no hesitation to have my sweet poochie groomed here !! Consistent grooms- beautiful, no nics.. no mishaps, not all day .. my sweet pooch and I both agree.. "top notch" !! Other grooms I've seen locally, do NOT compare ...

I enjoyed leaving my phone baby with the care of this team for a week though he's a bit finicky no…read morefault of theirs. They did their job I was able to to view every day his behavior, which is a spoiled little boy missing mommy thank you so much, and we will be visiting your site again for future states

Simply the best bird store in the panhandle area, maybe the whole gulf coast. I wouldn't go…read moreanywhere else. Rhonda and her staff are knowledgeable, friendly and helpful. You can't go wrong here.

My wife and I LOVE Rhonda's Aviary! We bring our lil guys Sampson, and Jazzy there to stay all the…read moretime, they always pay attention tour lol guys needs, when we pick them up the cages are always clean, they tell us lol stories about the the guys super happy fun time at birds summer camp. One of our guys is a rescue (a Caique) and I guess you could say he is a special needs bird. Rhonda and her staff take extra care to make him comfortable. This place has so many types of fresh bird food, thousands of unique bird toys, lots of truly exotic birds to chose from. There is no doubt that this business loves animals and we have seen nothing but care and love from them.