First of all, I live in Shreveport (not San Francisco as it shows at the top of the review)…read more Unfortunately, more people submit bad reviews than good. My experience with Snyder Floor Covering goes back to 2013. Richard Snyder's crew helped create a beautiful master bath in our house (unfortunately, I didn't write a review then!) Recently, when I needed to touch up some of the grout with caulk, I contacted Snyder Flooring for info on the exact color - hoping that someone would reply. I was pleasantly surprised when Richard Snyder reached out to me himself! He asked for the approximate date of the project, so he could look up the information. After I gave him the year, he said he would get back to me. A short time later, after going to the warehouse where his records are stored, he called me with the color and information on where to get the grout. This may not seem big to some, but I am overwhelmed by the personal service from the boss! I recommend this kind of follow-up service to anyone.

I've filed a consumer dispute with the Louisiana Attorney General's office, and I encourage others…read moreto do the same. I won't go into why you shouldn't hire this company, but the list is a long one. I paid Synder Floor Covering $14,000, which they kept after walking off the job. If you have had problems with this company in the past, please call the Louisiana Attorney General's office (225-326-6400) today.

We planned to sell our house but knew the floors would need to be replaced. We got a quote for…read moreabout 4k for the living room , hallway, front room and bedroom. We asked about another bedroom and said it'd be $1600. Said never mind and then he said he'd do it for $900. Pretty huge price gap. We still didn't accept and just did the others for the $4,000. They finished it in a day and didn't remove the furniture out of the room like they said they would. They just arranged it around doing the floor. So dust and debris got all over the tv, couch, furniture, etc. The main issue is the trimming. We waited a week for safety to take the tape off the trim. Every single peice of trim ripped off within either a week or a month. We have called and called and called. Either they don't pick up the phone or the lady says they'll call back and then they never do. I have a crawling infant who got scrapped badly from the nails sticking up from where the trim ripped. We ended up just going to Lowe's and had my dad replace the trim. Do not use this company!

If I could give a half a star, I would. It's not that the work that Robert Ivey Flooring does,…read moreit's the customer service. My husband and I built a new home. We thought many things out and knew what we wanted. We hired RIF ahead of time knowing the time slotted for ordering and scheduling. The first time one of their employees comes out to the new home site, he didn't have any samples of the stained concrete flooring we were having installed. He didn't have a business card. He measured our home and added 500 sq foot to our home and doubled the estimate we were already given. Ok. He called the next day and had the "corrected" estimate. Then after weeks of delay we finally get them out and they stained our floor. It turned out ok. They came back to install a tile master shower after 6 weeks of delays. Excuses like tile is on back order or I just don't know. We were told they would be here first thing in the morning to get started. They got here at 12:30 PM, looked at the project and left to go get lunch. Back at 2:30 PM to START our shower tile. They left at 7 PM. Promised the 3/4 of the job left wouldn't take but 1 more days work. I stopped them from leaving because my husband and I both noticed damage to our cabinets in our lavatories. Although Mr. Ivey swore they did not damage the cabinet door, he'd replace them. 4 grown men in our bathroom and he just finished telling me how he had used that side due to the other lavatory faucet wasn't working to his liking. Swore they'd be back again first thing the next day. By 3 PM the next day, I started calling. Mr. Ivey still swears he did not damage those doors and still swears he's been calling me since 8 in the morning but couldn't reach me. We gave our home and both cell numbers. There were no missed calls, no caller ID, no voice mails from Robert Ivey Flooring. Mr. Ivey proceeds to tell me he can't work with me until we resolve the cabinet door issue. So, until I agreed that he did not have to replace the broken doors, he would not finish the job. After months of missed calls, missed appointments, late show ups and just absolutely rudeness and condescending remarks directed my way, I told Mr. Ivey he was fired. He threatened to sue us. I have since hired a local man to finish our shower and am very pleased with their work. Again, it's not that Robert Ivey and his flooring staff do horrible work, it's the service that is down right despicable.

They did an amazing job!!!! On time and completed with pride!! Very professional and knowledgeable.read more

Went had hair cut! Did not feel like they cared about my business. I prefer a hairstylist who…read morespeaks to me instead of co workers while cutting my hair! Shop is busy but not professional! Not my kind of place.

Very nice place to get a beautiful kitchen installed. The granite countertop that you can get here…read moreis Beautiful and at a great price. They are very professional and polite.

From the owner: Family owned and operated countertop company located in Benton, Louisiana. We specialize in custom…read morefabrication and installation of Granite, Quartz, Marble, Quartzite, Solid Surface, and Laminate. If you are building, remodeling, or just want to change out some countertops in your home we would love to have the opportunity to work with you.

I had an insurance claim for water intrusion in 2017. I hired contractor Mr. Brantley with Kelly's…read morecustom flooring to handle the repairs. He declared he was a qualified contractor and could give quotes to my insurance company for any additional damages discovered. Once additional damages were discovered and after a lot of time he explained that he was not equipped to handle the scope of work that needed to be addressed. During the repairs business Minogue flooring was sub contracted by my contractor Mr.Brantley to do the flooring. Minogue's workers left several razor blades around my home. Coincidentally, my German Shepherd was injured by a razor blade nearly killing him and costing several thousand in emergency vet bills. My dogs have never endured life threatening injuries except for this coincidence with the "business" Minogue Flooring. According to the Secretary of State hasn't owned that business in several years, or even an occupational license. Beware of the cabinet maker. Mr. Dupont, a retired cabinet maker. Craftsmanship like that of someone doing DIY work for the first time in a shed with limited tools. Granite counter top workers spoke barely any English and also left razor blades in my home. Their granite work was less than you would expect from a DIY Home Depot workshop for kids. The owner of Kelly's seems have no respect for service members, or the case when one lost his 13 year old daughter unexpectedly. I say this because he asked how I was enjoying hell afterwards. This is the most repulsive act of any business I have witnessed. God bless anyone who decides to do business with him. Make sure you have an excessively detailed contract if so or you will regret it.

joseph n from pensacola florida. this man is not telling the truth about countertop people leaving…read morerazor blades on the job,really,how do you cut granite countertop with a razor blade.Some people are just laughable. Granite people don't even carry razor blades. Lol

Great place to have my floors carpeted and my bathroom floor replaced with marble tiles…read more Todd in sales gave me perfect service, good advice, and was always timely. Install crew was on time and completed the house in one day. The crew leader Ludwin was on top of every part of the install. They were very professional in both, demeaner and the install. I would used them again.

Stay far away from this trash company…read more The work they did was very low quality: lots of gaps between planks and lots of glue left on surface. The workers are most likely illegals. No English skills. They created massive amounts of toxic cement dust without any warning or effort to contain it. So if you want shoddy work performed by illegals and a bunch of toxic, disease-causing dust in your home, call up Dixie Floors.