What stood out about Atria to me is the compassion of the Executive Director Tracy. She seems to…read morehave what it takes to make sure families understand the complex process of making a senior living move without making it feel complicated. She always has a resource to lend and a calming energy. The courtyard is also very beuatiful.

The staff at this facility are amazing. From top to bottom the care they gave my mom was a 10!…read moreDementia is so hard to deal with as it's different for everyone, yet this team meets every challenge professionally with a smile. They make the most difficult situation pleasant.

Their canned response here that leads nowhere is EXACTLY the same non-response you get when you…read morebring it to their management team. I've spoken to you, Assad, I've repeatedly spoken to Rose and Mike. You all sit and listen, but nothing actually CHANGES. They will NOT get better with their service to your loved one. They are not incentivized to. There are NO consequences. But they will assess and charge you $$ for care and not provide it, no problem! Be better and if you can't, freely put residents in touch with the next mgmt level up.

I cannot say enough good things about Oakmont of Valencia. The quality of care is truly…read moreoutstanding, and it is very clear that the staff genuinely care about the residents and treat them with dignity, kindness, and respect. The caregivers are attentive, patient, and always willing to help, and the communication with families is excellent. It gives great peace of mind knowing that loved ones are in such capable and compassionate hands. The staff at Oakmont of Valencia are one of the best parts of the community. Everyone from the caregivers to the front desk to the dining staff is friendly, professional, and welcoming. They take the time to get to know the residents personally, and it really feels like a community rather than just a facility. You can tell the staff truly enjoy what they do, and it shows in the way they interact with residents every day. The food is also exceptional. The meals are restaurant-quality with a lot of variety, and the dining room feels more like a nice restaurant than an assisted living facility. The presentation, quality, and service are all excellent, and dining is something residents can really look forward to each day. Overall, Oakmont of Valencia is a beautiful, well-run assisted living community with excellent care, wonderful staff, and great food. I would highly recommend it to anyone looking for assisted living in the Santa Clarita area.

I am beyond grateful to the entire staff of Oakmont of Santa Clarita, from the wonderful ladies…read morethat clean and do laundry, the Med Techs that provide personal care, the Kitchen Staff the feed everybody, to the ladies that execute the daily activities. My late Aunt and Uncle were residents from September of 2024 until their recent passing. Both were in their 90s and living alone in Oregon for the past 30+ years when I was called upon to find them a new home to finish out their lives. My Uncle had several health challenges and my Aunt was at her wits ends due to the sudden changes in her lifestyle. When they arrived at Oakmont I knew I made the perfect choice as I immediately found that the Staff at this facility are caring, engaged, competent, and go above and beyond to make Oakmont feel like home. I personally felt like family every time I visited.

Went here for a hospice client and I have to say, this is one of the nicest AL facilities I've ever…read morebeen to. The staff were very nice and attentive, rooms were good sized and clean, and the outings and activities looked very appealing. I wanted to let families know that this is honest review since I know it's difficult to find a place for your loved ones.

I'm surprised there are not more reviews here --- but also not surprised because this isn't an…read moreestablishment with a revolving door. This is a home. Figuring out how to best take care of my elderly father after he fell and broke his hip was overwhelming to say the least. Admittedly, Humble Haven was farther away from me, and my dad's doctor, than I had hoped for or planned. But a placement agent sang their praises --- and choosing Humble Haven was the best decision I ever made. Truly. The place itself is wonderful: Clean, comfy, and staffed with amazing caregivers who are truly patient and compassionate. The meals are all freshly made and tasty and nutritious. Personal taste and preferences are always accommodated. There are also very few residents so they get a lot of attention. And I am not exaggerating when I say that it really feels more like a home than just a house; More like a family than an assisted living facility. The thing that makes Humble Haven truly amazing, however, are the owners, Nicole and Albert. As I said, I was ill-prepared for everything that I've had to go through with my dad. (When something like this happens, who isn't?) Nicole, as a nurse, not only used her medical knowledge to explain things to me when my brain was spinning from all the doctors and medications and treatments --- but she truly acted as an advocate for my father, making sure he got everything he needed and deserved from Kaiser. To say she has gone above and beyond is an understatement. I don't want to take up pages and pages listing all the millions of ways she has helped me --- so I'll just say this: If you are on this Yelp page with a difficult decision to make and you are reading this because you're trying to decide if this is a place that you or a loved one should stay, whether for a short while or indefinitely ... Do it. Don't hesitate. You simply cannot get better care than at Humble Haven. I'd give it 10 stars if I could.

Wow! Can't even begin to describe what a great place this turned out to be for my dad suffering…read morefrom Alzheimer's. It is peaceful, quiet and the owners and caregivers are sincerely caring. Over the years he'd been at another RCFE facility which was neither peaceful or quiet, (both things his geriatric doctor said were crucial) as well as a small memory care facility (again neither peaceful or quiet, and downright upsetting for him). Humble Haven proved to be such a blessing for both of us! This house is managed as a home and the comfort of the residents is the top priority. I was there a lot and I never felt like there was anything more important than how the residents were feeling. They are on a schedule, well fed, exercised when appropriate and given ample opportunity and conditions for quality rest/sleep. There is plenty of interaction between caregivers and residents and the owners are in-and-out a lot, interacting with residents, too. The fact that owner Nicole is a nurse is such a bonus and she was always available by phone and text. Her husband Albert is a great handyman, sometimes cook and caregiver and never afraid to work hard. I realize this review may sound too good to be true, but anyone dealing with dementia in their family is aware of how hard it is to find living accommodations that you can feel good about. Humble Haven fixed that for me. I couldn't care for my dad in my home and felt bad about that in the past. Once I moved him here, I felt good about his situation and knew I was making the best decision for him. If they have an opening and you need a special place for a loved one to thrive, this is it! Good luck and I wish you all the best!

Focus on resident care over revenue. Focus on resident care over getting 5-star reviews. Focus on…read morehelping residents not leaving them to live like homeless human beings. Over the years, my dad's experience went from really good to incredibly heartbreaking. I would NOT recommend this facility.

Office experience and facility was very clean, the sales representative was knowledgeable and very…read morepatient. Although a bit pricey, but most of them are

We are so very thankful to Veronica and her staff for caring for our Grandma. Their cheerful,…read moreloving and patient care is just what Grandma needed. It was so comforting to know that Grandma was being taking care of so well. They tended to her every need with a smile. I highly recommend this home for your loved one who needs extra care. Before we found Castlemere, Grandma was at a large senior housing care facility in Valencia that couldn't give her the attention that she needed. Castlemere gave her the personal attention she needed along with loving care. We're so thankful for them!

My mother spent about 18 months at Castlemere Senior Homes. Veronica is a lovely person and very…read morecommunicative and helpful! She works very hard to make sure the home is clean and staffed with competent caregivers. They were especially skilled at medication administration and always greeted us with a smile. The home is bright and airy and the backyard is especially lovely. I was mostly happy with the care provided, but my mom was always put to bed very early (5:30 or 6:00 at night and left completely unattended until about 7:00 or 8:00 in the morning - that is more than 12 hours - which is way too long for any resident. They discouraged using the bathroom at night and relied on diapers which led to constant UTI's for my mom. Ultimately, this schedule proved too problematic for my mom's physical health so I had to move her despite me making repeated requests to have a regular bathroom visit during the night - they only obliged a few times and seemed to make my mom feel guilty about pressing her button to use the bathroom during the night. It was obvious the caregivers, after working during the day, wanted their evenings uninterrupted.) Although my mom had a private room, there is no private bathroom for the residents. The bathroom used by them is inside a shared bedroom down the hall from my mom's private room. There is a private bath in the hallway but that is for caregivers only, which is unfortunate. My mom felt uncomfortable using a bathroom in two other people's bedroom. I also wish there had been more organized activities to keep the residents engaged, of which there was little to none. My mom is alert, outgoing and enjoys interactions. So, perhaps her stage of life was not right for Castlemere. But, overall, I appreciate Veronica and her staff because they were caring towards my mom. It was just not the right fit.

I am writing this review based on my grandma's experiences at Guiding Hope. My grandma was very…read morewell taken care of. The staff was responsive and great at communicating important matters with my grandma. Both of us were VERY impressed and pleased. I have been recommending it to all my friends and family!

Excellent service. I have been in constant contact with David, who has answered my calls and texts…read moreanytime I had a concern about her medications or supplies. They have great staff and go out of their way to make sure that we are at ease and I could not ask for more. Thank you David, I appreciate the helping hand.

I was contemplating on writing this review, because of the fact that my son is not enrolled in…read moreservices at this facility. However, my interaction with their administrative staff this morning left me wondering how many other parents/families experience the same interaction I had. I hate to leave businesses these type of reviews, but here my experience goes! I placed my son on the wait list several months ago after reading all of the wonderful Yelp reviews and this being so close to home. As we all know, there is such a high demand for speech services, so I was extremely glad that I was able to even place him on their wait list. Well, today I received a call from their facility. I was given the option of enrolling my son into two sessions (Thursday in the afternoon and Friday at 8am). I do understand that I selected the open availability selection, but seriously, 8am? That's the time I start work. Anyway, I didn't mention that to the admin lady. I asked her if I can give her a call back in five minutes. She proceeds to tell me, "I mean, I'm going down the list of parents who stated they have an open availability spot, so you can call me back, but this is a first come first serve type of spot." Or whatever she said at the end. Then she stated, "Open availability means you can come at anytime." Now, this irritated me because why would you try to be condescending? I also needed to consult the time with my husband given we work two different schedules and needing to confirm Friday at 8am would work for him. I would've also had to notify my supervisor who is extremely supportive. But, after she stated that I gave an attitude back and told her to remove my son from the waitlist then I hung up. I'm very disappointed given I felt this could've worked if she would've allowed me to confirm scheduling with 1. My husband and 2. My employer, however there wasn't much grace there which resulted in how the conversation ended. I hope your experience is better than mine! Good luck to all the parents trying to enroll their children in services.

Fantastic group of therapists, one on one care with your child. My wife and I have been very…read morepleased with the results and progress our son has made with this program. I highly recommend it to anyone who has a child with developmental delays.