First off it is now called Cyber Haven. If you can go anywhere else I would highly recommend that…read more I know there is not much, if any competition in Ft Smith so if you can go to Tulsa or Fayetteville, do that instead. They had my laptop for 5 weeks and never a call or anything. They couldn't fix the issue and wanted to sell me a fix that would have cost as much as a new laptop. Plus the only progress I would get from them was when I had to go in there and ask about it. The employees are nice but I cannot tell anybody to go there at all.

The owner needs to pay his rent. I went in for my phone repair and met a locked door, the landlord…read moresaid he'd unlock the business when he got his rent. Lol.

I just called this place and a male answered the phone. I ask if they had a product, he replied…read moreNOPE and hung up immediately. There is no reason for this. I will not call them again!

Went to get my Macbook screen replaced... waited two weeks. My boyfriend went to pick it up, and…read morethey replaced the screen with a completely different color. My computer was rose gold and they replaced the screen with silver. so now my computer is two different colors. They didn't call and inform us that it was gonna be gold or that they had to wait to get Gold. Once we told them we paid $600 to get the screen like it was. They told us we'd have to wait another two months for a rose gold to even be in place.. terrible communication. terrible service. do not recommend.

Quoted us 450$ plus taxes for a water damage and screen repair on a iphone 16, physically brought…read morethem the phone to look at it when they quoted us that, we said we would go figure out the money aspect and would be back with the phone. Its been 1 week. We go back and bring the phone and money.. he immediately says we would also need to replace the back glass and we didn't add that into your quote, it will be another 200$ plus taxes.. nearly 700$ at this point? Crazy! we will just buy a new phone at this point. called another place and was able to get a much more reasonable quote same day.

BUYER BEWARE - I've never had an experience quite like the one I had today at Techspot. After…read morecharging us over $200 to fix my daughter's screen, 2 days later it begins to blacken in all corners, slowly covering the whole phone. My daughter took her phone to Florida for summer vacation, and had sent us pics of the play-by-play in which the phone was deteriorating. Once back home, we took the phone in so they could look at it, and were told "because the screen is cracked on the edges, there's nothing we can do." Huh? It was YOUR SCREEN you replaced just days before the screen was breaking...and that's our fault? We were told of a great warranty program, and to come back if there were any problems. This was TWO DAYS from repair. To top it off, that same visit one of their techs put on a new screen protector for my iPhone, and it started to bubble days after. "Nope, nothing we can do." It's a screen protector for goodness sakes. What does it cost them to repair it? $1 or $2? He did offer to allow me to buy another one from him, and pay for some extended warranty we weren't offered the first time around...I'll pass. All we heard during our first visit was how great their warranty program was. In fact, the customer he saw right before us today was just promised the moon: "If anything should go wrong, please bring it back and we'll take care of you." They'll make you feel good on the front end, and burn you on the back. There are far more reputable places one can visit for their phone repair needs. This place is as shady as it gets.

Megabyte staff helped me fix my iPad. Alberto was so helpful and made it easy and pleasant. I…read morehighly recommend this business.

I was pleased with each person I spoke to. I am big on customer service. it took a while to get my…read morecomputer back but that was because they needed to order parts and with winter storms- it set it back a couple days. I was kept up to date on what they were doing and timeline- that is something I very much appreciated. I would definitely use them again if I needed to.

DO NOT TAKE YOUR ELECTRONICS HERE. I relieved my laptop back MORE BROKEN. They cracked the screen…read moreduring service didn't inform us and just wanted payment. We had taken picture before service. They admitted they were wrong and replaced screen and then broke the keyboard connections!! they removed all fixed parts (except screen) and sent us home with the broken parts... -10000000/10

I wasn't in a store parsay but I'm a truck driver and I'm dropping off my load I have been on the…read morephone with AT&T for six hours and they keep hanging up on me so I have to start all over again , I'm calling because my phone doesn't ring especially when I'm at home this has been going on for months now so they transferred me to Apple keep hanging up on me as well!!!!