We have been with the practice -- and Dr. Zeman specifically -- for 17 years for our two children…read more(now adolescents). Dr. Zeman is EXCELLENT. She is super responsive, always knows the research and best practice, and very compassionate. My children love her. As parents, we have been counseled and supported by her more than once during major family transitions/challenges. Highly recommend Dr. Zeman and the practice.

This office is great if the only thing your child ever gets is strep throat. If your child comes in…read morewith a sore throat, they'll diagnose your child with strep throat. If your child has appendicitis, they'll diagnose your child with strep throat. If your child comes back a couple days later because they still have appendicitis and are getting worse, they'll diagnose your child with - you've guessed it - strep throat again. We had an absolutely terrible experience where three different pediatricians misdiagnosed our son's appendicitis over the course of a week. We went in on a Saturday because my son had intense abdominal pain beginning the previous night. Abdominal pain was his only complaint and symptom. We saw Dr Landis and she diagnosed him with strep throat. He had no sore throat and no cough, which was how he presented with strep when he had previously had it. We were surprised considering his symptoms, and my husband even mentioned that we were worried about appendicitis. "No," said a wildly incorrect Dr Landis, "If it were appendicitis, he would not be able to walk." Two days later, my son was not better, instead he still had abdominal pain and was now also presenting with 101+ fevers, not eating, felt achy all over, and was severely fatigued. We tried to get an appointment for someone to see him 48 hours after the initial appointment, but the person answering the phone said no and to give it another day. So first thing the next morning we were back and with these increasingly worsening symptoms, Dr Zeman diagnosed him again with strep throat and changed the antibiotic. Two days later, the office called and said the throat culture was negative for strep (to the surprise of absolutely no one living in our house), and we should come back the next day if he wasn't better. He obviously wasn't better since he had only been treated for a misdiagnosis of strep throat twice. This third time, now a week after his first symptoms presented, he saw Dr Kepler, who at least managed to not diagnose him with strep throat. She suggested a viral source, maybe mono, but at least ordered blood work. Later that evening, the blood work showed he had a raging bacterial infection. After receiving the results of the blood work, she called us and said we should go to Children's ER to figure out the source of the infection. When the PA in the ER asked my son where his pain was, he pointed to his appendix with the precision and accuracy of a fourth year medical student. This ER Nancy Drew ordered an ultrasound, which showed a perforated appendicitis. (Yes, Dr Landis, it turns out you can walk around with appendicitis.) Even if this had been treated more seriously or thoroughly at the first or second appointment at Arlington Peds, I realize we still might not have caught this before his appendix perforated, but my son certainly did not need to get as sick as he became over the course of that week. Not surprisingly, we chose to leave the practice. We are very lucky that our children have been healthy, but in this instance, when we needed a pediatrician to actually listen to our child and see this was a BIG DEAL, we instead received a series of mis-diagnoses, delays, and condescending attitudes.

I had the most amazing experience with Tova Health. My baby was born this winter during a brutal…read morecold snap. I was so grateful to have Dr. Z come to my apartment to care for my newborn and me. Dr. Z is knowledgeable, kind, and flexible. The model of having the first two months of my child's care from home was so comforting- it allowed me and my baby to stay in the home and rest and heal after delivery. Meg from Tova health handled all the admin stuff. She made scheduling, paperwork, and setting-up the patient portal super simple. When it was time to transition beyond the first two months of care, Dr. Z and Meg helped us find the best pediatrician and make sure they had all our records. Awesome experience! Tova Health is the best!

I experienced a traumatic birth. One of the better things to come out of it (besides my daughter)…read morewas meeting Dr. Z. I was not able to get out of bed for over a week after the birth, so our first meeting was with her sitting at the foot of my bed. Thank goodness we chose her for my daughter's pediatrician because there was no way I would have been able to take her to an office. I really needed the fourth trimester care to help me process the trauma from birth, and Dr. Z let me cry and repeat the story over and over again. I'll never forget the time she hugged me and promised me something good would come out of it. She was also provided excellent care to my daughter. I will never forget our crazy first meeting and her kindness. She listened and provided me care when my own OB/GYN's office failed to do so. It is absolutely ludicrous the postpartum care we receive. This fourth trimester care model should be mandatory everywhere.

Can easily recommend Dr. Lavin and her office! As fellow healthcare providers me and my wife felt…read moreimmediately welcomed. We trusted our daughter completely in her care. In Boston there is no shortage of top quality doctors but to find a doctor and clinic who take their time and answer all your questions is rare. Dr. Lavin and her team are great!

Great doctors and staff. I highly recommend bring you child here.read more

Let me start by saying that I have no issues with Dr. Kerbel, but dealing with his office staff is…read morethe worst customer service experience I have ever had to deal with. I honestly don't know how they still have jobs. I dealt with this doctor's office for a year and these women have been so rude and disrespectful every single time I had to call for something or saw them in person. It was to the point where I felt uncomfortable calling about health concerns I had with my baby. Their tone of voice was so condescending and always made me feel like everything was my fault and I was doing things wrong - imagine that for a brand new parent. I don't know what makes them so entitled but they are the reason I am leaving this practice. The doctor is great but I will not be spoken to like that ever again. Even now that I called to try to come in and sign a medical release form and get my child's records, the woman on the phone basically told me that she doesn't have time for me and maybe I could get it in two weeks. The worst part is she LAUGHED on the phone when I asked her for these things. Not in a nice way but in a condescending "you are so dumb" way. Then she proceeded to tell me the office is closing soon when online and everywhere it states they are open until 4:30 PM (it's 12 right now.) She obviously just wanted to get me off the phone. I DO NOT recommend this place. The abuse from the staff is just not worth it. We have enough to worry about as parents.

Huge fan of Dr. Kerbel, very direct and to the point while maintaining a relaxed and approachable…read moremanner. He was great with our three girls. He's a five but the staff (when we went there) was about a three. Although it happened quite a while ago I remember going to the office once when one of our kids was really sick, the receptionist (who is likely and hopefully gone by now) tells me that we shouldn't bring our kids to the office if they have the stomach flu. The problem was that I didn't say she had the stomach flu, I didn't know what she had because I am not a doctor...and neither was she. I was burning mad, in addition to being incredible insensitive the comment was dangerously unprofessional as receptionists should generally keep their medical opinions to themselves. Yeah, apparently I'm still mad about this. This event I recall specifically, but there were other negative staff interactions that occurred but that I don't remember with such detail. Even if the staff is still prickly I would unreservedly recommend Kerbel.

Dr Bakshi and her small team epitomize what personalized care can be. It is Dr B, her amazing nurse…read moreMichelle, and front desk mastermind Michael in the office-- that's it! When you call, you get a familiar voice that knows your family. Dr Bakshi is a lactation educator as well and was incredibly supportive and helpful on my breastfeeding journey with my first baby. If you're looking for a doctor who not only understands the challenges of nursing and pumping but will cheer you on and educate you, you found her. Their office is also in network with Children's Hospital. When my daughter had issues that required additional specialist support, we were able to see the best of the best in Boston and notes were shared seamlessly with Dr Bakshi's team. Their on call support over nights and weekends is also phenomenal. With a newborn I used the service a few times and always got immediate compassionate care. I can't recommend Dr B and her team enough. My first inclination is to gatekeep this amazing office because it is so small! But every family and child deserves great care.

Dr Bakshi took over this practice several years ago and both my kids really like her. They had…read moreasked to switch pediatricians before she came but now we are staying with the practice. The staff and nurses are kind and efficient. I get a call back when they say I will. Dr Bakshi is knowledgeable and easy for the kids to talk to.

I have been a patient at FPG-Arlington for decades and I can't praise them highly enough. The key…read morepoint is that the doctors spend time to get to know you and your health issues -- I never feel rushed or ignored. The staff is attentive, professional and responsive. It's a great practice! I changed my insurance just so I could keep being seen here.

We've been going here as a family for 41 years and we've never been disappointed. When Dr. Sagov…read moreretired, I was assigned to Dr. Chandler. He has been professional, attentive, and knowledgeable. Thank you for wonderful care!

I honestly cannot say enough good things about this office. From the front desk staff to the nurse…read morepractitioner to the physicians....they are amazing! As another reviewer said, they care. Pure and simple. It absolutely shows in everything they do. The front desk staff know me when I call & know my boys by name when we arrive for appointments. Dr. Bross is so warm & caring. He knows his patients and gears the discussion toward where they are developmentally. My older son has global developmental delay and is medically fragile. Dr. Bross has never missed a beat in dealing with him. He helps talk me through concerns and always reassures me that I know my son best. I deal with many, MANY doctors and I can tell you from experience, this is very refreshing. Maureen, the nurse practitioner, is wonderful. It's hard for me to explain the depth of her caring. Suffice it to say, she has become a third grandmother to both of my boys. I truly consider myself lucky to have found such a caring group of people. We recently moved to Watertown to our "forever home" and I refuse to find another pediatric office. I will trek the extra 15 - 20 minutes to go to Mystic Valley Pediatrics. As for the other more basic things that will play into people's decision of whether or not to choose this practice....parking is easy, there is free parking lot. The office is located right off of 93, so it is easy to get to from multiple locations. They are affiliated with Alewife Brook Pediatrics in Arlington (right on the border of Cambridge on Mass Ave.). Between the two practices, they have coverage every single weekend as well as Monday - Thursday until 7pm. The weekends alternate between the two practices and the physicians are available for sick visits only. Same goes for the weeknights between 5 & 7; they alternate nights (Mystic Valley covers Tues & Thurs and Alewife Brook covers Mon & Weds). That being said, they are able to fit patients in for a sick visit the same day when needed. At most, you'd have to wait until the next day, but we've never had to do that unless I requested it to begin with.

When my second son was born I just assumed he would see my oldest doctor, I was then convinced with…read morehesitation by my sister and mother-in-law to try Dr. Zabik. On our very first visit she entered the room and made us feel welcome right away, asking about my son and then informing me about what to look for, where he should be developmentally. She is great. I'm so glad I switched! The whole office is amazing and they really are there because they care about the families and children. Thank you Mystic Valley Pediatrics for all you do, you all are great!!

Refuses to give me medical records or details on immunizations for my children. Unable to see…read moremedical records online.

Just a month in and I need to add more details about how amazing LexPeds are, namely Sarah…read more Each visit and attending her lactation group sessions, she helps you become a more confident mother. She offers all the excellent advice, tips, and tricks. This is just a great free service because she tracks your baby's growth right within the doctor's office. There's no need for any third party. My heart breaks for the day that I go back to work and won't be able to attend these sessions any longer. She's my saving grace. I hope she will be yours, too.

I feel it's appropriate to update my review as we have now been coming to OAK for a year now!…read more Dr. Ramadan and her staff are wonderful. Jen is wonderful at facilitating referrals; she even calls them in for us so we don't have to worry. Our children are always top priority at this office. OAK pediatrics is a culturally diverse office; not just the patients, but the staff as well. The diversity, both social-economical and cultural diversity that OAK pediatrics brings to Westford is definitely an asset. It's nice to see such a welcoming and diverse practice in Westford.

Dr. Ramadan is incredible. This office is very personable and professional. We drive over a half…read morehour to come here because we love this place so much! Dr. Ramadan is always available to talk and really takes the time out that no other doctors do! She truly cares about each and every one of her patients.