I have been a patient at FPG-Arlington for decades and I can't praise them highly enough. The key…read morepoint is that the doctors spend time to get to know you and your health issues -- I never feel rushed or ignored. The staff is attentive, professional and responsive. It's a great practice! I changed my insurance just so I could keep being seen here.

We've been going here as a family for 41 years and we've never been disappointed. When Dr. Sagov…read moreretired, I was assigned to Dr. Chandler. He has been professional, attentive, and knowledgeable. Thank you for wonderful care!

I've been going to AFP for over 13 years. My care specialist has changed three times. Care…read moreSpecialists come and go. Its a revolving door. My newest care specialist stopped giving me my medication saying I didn't need the amount my last clinician gave me. Well I finally found a new psychiatrist and therapist that help my mental health more than this office ever did. The staff is also changing all the time. I wonder why. Usually the office staff is very nice. Currently looking for a new PCP.

If you want to get help and ameliorate your health problems, this is NOT the place for you. It is a…read morecompletely different office now. In August 2022, the office was still very nice and had the most friendly staff with the most caring doctors and nurse practitioners you could find. Unfortunately, I wrote something that was a lot cleaner and organized than this, but it was deleted, and I am in too much pain to focus on writing that again. I have been dealing with a lot under unfortunate circumstances, and was not able to get in until January. I finally thought I was going to be treated right and I was going to be able to walk again. Unfortunately, no. They do not care. Recently After going to two visits, I received a letter that I was being booted from the practice within a month (ironic that the same day I received another letter on MyChart that another nurse practitioner was leaving the practice) even though I was not getting the proper help I am very very upset because I have been going here since I was about 15 years old, so I would say about 20 years and I was desperately hoping that I would finally be able to walk after three years. I cannot find another primary care for at least five months. Not one person had asked who the man was that called and canceled my appointments. I was literally stuck/held inside a house for almost3 years, my own house until somebody did something about the situation. I was not able to receive help for my health. The staff is now awful. Everything has changed. Everything. The receptionists are rude, you get hang ups and they show their true colors pretty easily. At my appointment with Courtney Tessani I had to ask her to look at back. She didn't once look at my legs or feet that I had told her were very swollen and I could not fit in my regular size shoes, I could not even fit in a shoe size that was over three sizes too big. She did not worry about my blood pressure that got to 220/110 and remained high while at the hospital. I told her would go a bit down briefly once I took my medication by 2 hours after taking it already would be through the roof again. She did not go for a quick two minute walk with me to see how the pain started and the other symptoms that happen when I am walking and standing, like the severe anxiety, dripping sweat, and how hard it is to breathe. She had nothing to say when I told her how weak my once in shape muscular body was now. She had nothing to say when I told her I couldn't even shower. Each time I will stand and end up sitting in there nervous how I'm going to get up and not fall; a mother does not want to have her kids see her like this, she doesn't want to have to call her 15-year-old son into the bathroom to help her up. After the first appointment, I got my x-ray and they told me I had some type of scoliosis, but they didn't think that would cause the pain I was having. But they never wondered or even talked about what the cause of the pain I was having was or could be. I had called after that and asked if she could order an MRI, and the nurse Zoe, who is supercilious and arrogant only, had told me her view on it..reminder, she is not a doctor. I had spoken with Dr. Tessani in the next few days at my appointment and I reminded her that in MRI and CT scan are very important steps to look into what the issue is for somebody who is in the pain that I am. I don't want any medication. I want to be able to walk again. I want to be able to stand up for more than three minutes, not leaning against something. I am not in my late 70s. I am 35 years old and this has been happening since June 2023. She said she was going to send something in for an MRI, I had called MtAuburn Hospital to book it a few days later and they are the ones that told me it was not approved which is shocking. But after I've been trying to speak with my doctor or any other doctors since February 20th (that day, they acted like they had no clue it was denied, which I know is false) I had to speak with Zoe again. She condescendingly talked over me the entire time and pretty much told me that the doctor wasn't going to order an MRI and CT and I had to remind her that between her and my last conversation I had seen Dr. Tessani and she did order it. After waiting longer, I had to speak with Zoe, again she was even worse if you can imagine and pretty much said that Courtney Tessani is not doing anything about the insurance not covering it because when she had ordered it, she basically said she did not think I needed it. So it goes to show you that Courtney Tessani does not care about my health, situation, and what she had sent in for the MRI showed that she did not care and pretty much told them that she did not think she thought I needed any further imaging or help.

I had my entire adult family with this physician as the primary care doctor…read more Visits are brief. Conditions are reviewed with WebMD like computer searches. No treatment for conditions ranging for internal pains, symptoms of arthritis, risk or aortic rupture, or gout were ever recommended. Thousands of dollars in tests were we sent for. No review , feedback, analysis, or recommendations on any of them were ever received. Don't make the mistake of asking an extra question during a visit. You will be billed fully as if it were another appointment. (which your insurance won't cover as they don't understand two sessions with the same doctor on the same day) After 2 years of trying to get any kind of result, we shifted to someone else.

My fiancée and I switched primary care physicians to Dr. Mainali here, just a couple months ago…read morefollowing a move. We've each been twice so far, and are very pleased. It's a small office, but the receptionist was helpful and friendly. Dr. Mainali himself was very thorough in our first visit, really listening to what we had to say as well as his test results. We felt valued as people, not just as paying customers. He was very helpful when our blood test results came back, in not just telling us the problems, but going through every line of the results (full of acronyms and medical lingo we wouldn't understand on our own) and explaining what everything meant, and why we might care. For many procedures, this small 1-doctor office (he's planning to add a second soon) will have to refer you to others. So, don't expect a hospital-like experience where they can handle everything you could possibly need in the same building. For everything that can be done in-house, though, Everest Healthcare and Dr. Mainali come highly recommended.

We made an online appointment and were in and out in less than an hour. All the staff we met were…read moreefficient, friendly, and very helpful. Would return if a future need arises.

My wife has been treated very professionally whenever she goes there. The PA even called her at 8pm…read moreto suggest she come in early the next morning. She feels like she is going to her regular doctor. I just want to make sure they get credit for great care in my wife's case.

While sitting in the waiting room, I overheard the conversation that sealed my decision to leave…read morethis practice. The receptionist was on the phone with a woman who was apparently trying to talk to someone about her abdominal pain. The receptionist was not making things easy. After the discussion ended, she hung up the phone, turned to her coworkers and said (loud enough for everyone in the waiting room to hear): "Abdominal pain? She probably just has her period!" Snickers, all around. Haha, funny. A patient who needs to be seen... but can't. This is a practice with doctors who would likely be competent under other circumstances, but have clearly taken on more patients than they can handle. When I needed an appointment for an urgent medical need, the earliest appointment was the following week. I ended up in the emergency room that night -- and it was not the kind of ER visit where one sits leisurely reading through back issues of People magazine in the waiting room. The wait for routine physicals is 6-9 months. Sick patients must undergo rigorous phone pre-screening by a nurse to justify an appointment. ("Why yes, I have had copious yellow mucous, a 101-degree fever, and a raging headache for a week now. I have taken twice the legal dose of antihistamines for someone my size. May I please, please see a doctor?") If you are sick and do manage to wrangle an appointment, it's just more of the same from a burnt-out, slightly patronizing medical staff once you're in the office. Don't get me wrong -- Dr. Katcher and Dr. Weinman (the only doctors I've seen here) would probably be great under other circumstances. Just not these. The support staff, as illustrated by the conversation I overheard, is at best impatient and at worst rude and indifferent. It's unpleasant enough being sick. It's even more unpleasant when you have to justify your need for medical treatment to an annoyed receptionist. And it's unacceptable when the doctors in the practice allow such attitudes by their support staff to go unchecked -- or exhibit such behavior themselves.

I was referred to this office by another doctor…read more In the past four years I have been "seeing" Dr. Craig, I have only seen her once. Although she is very nice, she, and the office itself, are not accommodating. I had to cancel an appointment due to a work obligation (I'm a teacher) and was told I could not reschedule due to the fact that my doctor was having a baby. I was very happy for her an willing to reschedule a few months later. However, I tried to rebook and I was not allowed to rebook that far in advance. I was told to call back in 6 months. I did. Still they had no idea when she would be returning. I am a teacher so my day begins almost before the sun comes up. Students are in my room before the doctors office opened. They take an hour and a half lunch break which is the same time as my 23 minute lunch break so I couldn't call to set up an appointment then. They stop taking appointments at 4:30. I'm still at school at 4:30 helping students or in faculty meetings. It took me over two weeks of calling to finally get someone on the phone. It was then I found out that she was now only a part time doctor and only taking people in the mornings. I have twice now gone to the CVS minute clinic because I couldn't get a hold of any one to make an appointment to get in for a sinus infection and what I thought might have been strep throat. What is even more annoying is when you do get someone on the phone, they act like it is your fault they can't accommodate you. They become aggravated with me when I can't leave a classroom full of students to go to a doctors appointment. Looks like I'm on the hunt again for a new doctor....

This practice has gone downhill since I became a patient 10 years ago. I had many friends and…read morefamily members who came here who had been well cared for. I will probably stay through shear inertia but would encourage those looking for a medical practice to stay away based on my recent experience which has been horrible. They referred me to what they described as a reputable specialist for my procedure. They called me to confirm an appointment with this specialist and I assumed I was all set. A month later, the day of my appointment, I called the specialist office to confirm and discovered that no appointment was ever made. They scheduled an appointment with me for the following month. When I called to complain to Sagov they had no record of the original referral. Now it is two months since my diagnosis and the specialist called to reschedule two weeks later. Assuming I ever get to see a specialist it is now looking like almost three months from diagnosis's to even seeing a specialist. I don't believe my condition is life threatening so think I am fine. However, the referral system is questionable at best and am now doubting the quality of this specialist. Please consider an alternative to Sagov's Family Prqctice Group.

Stanley Sagov, MD is truly an amazing doctor. My wife Kathy and I have been going to Stanley now…read morefor almost 30 years. Stanley has a unique and amazing ability to diagnosis health problems and prescribes solutions that work. Stanley is excellent at articulating the treatment options and giving his recommendations which you would be a fool not to follow. He is VERY GOOD!! He cares and you can TRUST his judgment and treatment. Jim

Refused care to a cancer patient in need of a referral. Receptionist said it's standard practice…read moreto deny new medicaid patients, even though insurance sent me to them in the first place. In desperate need of an oncology appt. She wouldn't even bring the situations attention to the doctor to try to squeeze me in.

A practice with a Doctor who's never available. They need more than one Docto…read more I scheduled an appointment for 3 months away because "that's all that was available" they called 2 weeks be for the appointment and said the Doctor has to cancel, but I can reschedule for another appointment in March which is 3 months away. They sure make sure you pay your bill but are not in a hurry to see you.

The best doctor I have ever had. Professional, knowledgeable, understanding and extremely thorough…read more I am 57 years old and have never found a Dufour with her expertise and kindness. I will never have another doctor. I highly recommend you use her services.

Everybody likes Dr. Uma because she is charming and articulate, but the fact is that by insisting…read morethat all patients come back for three month and six month visits, and charging for these, she is taking advantage of patients who don't know that other doctors won't insist on or charge for these extra visits. Other doctors certify patients for a full year at the time of the first visit, which is what the law allows. I saw Dr. Uma and she gave me a complete physical, which was fine, but I didn't need one. She talked to me all through it telling me all about how Medical Marijuana works (I already knew quite a bit of this.) What can I say, she was charming. Then she gave me my certification, ( not a hard one, my illness is right in the literature.) But then my certification cancelled after a few months. I went to the pharmacy and was told it was no longer any good. I am not sure what she has to check out after 3 and again after 6 months. The disease will remain and she can't even recommend particular strains, they're not allowed to. So, if the idea of medical Marijuana makes you squeamish, and you need someone classy to make it seem all right, and you can pay extra for this service...be my guest. Otherwise, check out less high overhead operations.

We have been with the practice -- and Dr. Zeman specifically -- for 17 years for our two children…read more(now adolescents). Dr. Zeman is EXCELLENT. She is super responsive, always knows the research and best practice, and very compassionate. My children love her. As parents, we have been counseled and supported by her more than once during major family transitions/challenges. Highly recommend Dr. Zeman and the practice.

This office is great if the only thing your child ever gets is strep throat. If your child comes in…read morewith a sore throat, they'll diagnose your child with strep throat. If your child has appendicitis, they'll diagnose your child with strep throat. If your child comes back a couple days later because they still have appendicitis and are getting worse, they'll diagnose your child with - you've guessed it - strep throat again. We had an absolutely terrible experience where three different pediatricians misdiagnosed our son's appendicitis over the course of a week. We went in on a Saturday because my son had intense abdominal pain beginning the previous night. Abdominal pain was his only complaint and symptom. We saw Dr Landis and she diagnosed him with strep throat. He had no sore throat and no cough, which was how he presented with strep when he had previously had it. We were surprised considering his symptoms, and my husband even mentioned that we were worried about appendicitis. "No," said a wildly incorrect Dr Landis, "If it were appendicitis, he would not be able to walk." Two days later, my son was not better, instead he still had abdominal pain and was now also presenting with 101+ fevers, not eating, felt achy all over, and was severely fatigued. We tried to get an appointment for someone to see him 48 hours after the initial appointment, but the person answering the phone said no and to give it another day. So first thing the next morning we were back and with these increasingly worsening symptoms, Dr Zeman diagnosed him again with strep throat and changed the antibiotic. Two days later, the office called and said the throat culture was negative for strep (to the surprise of absolutely no one living in our house), and we should come back the next day if he wasn't better. He obviously wasn't better since he had only been treated for a misdiagnosis of strep throat twice. This third time, now a week after his first symptoms presented, he saw Dr Kepler, who at least managed to not diagnose him with strep throat. She suggested a viral source, maybe mono, but at least ordered blood work. Later that evening, the blood work showed he had a raging bacterial infection. After receiving the results of the blood work, she called us and said we should go to Children's ER to figure out the source of the infection. When the PA in the ER asked my son where his pain was, he pointed to his appendix with the precision and accuracy of a fourth year medical student. This ER Nancy Drew ordered an ultrasound, which showed a perforated appendicitis. (Yes, Dr Landis, it turns out you can walk around with appendicitis.) Even if this had been treated more seriously or thoroughly at the first or second appointment at Arlington Peds, I realize we still might not have caught this before his appendix perforated, but my son certainly did not need to get as sick as he became over the course of that week. Not surprisingly, we chose to leave the practice. We are very lucky that our children have been healthy, but in this instance, when we needed a pediatrician to actually listen to our child and see this was a BIG DEAL, we instead received a series of mis-diagnoses, delays, and condescending attitudes.