Hi my name is Riaco Leverston just wanted to thank your employee Antoinette Anderson for a great…read morejob in helping me and answered any questions I needed thank and you all continue to have a blessed day looking forward to doing business with u in the near future giving u 5 stars

Very friendly, helpful and accommodating. Would recommend. Kristin was so nice and helped me a ton.read more

The storage unit we got was spacious and the we received excellent service from Carol. Her…read moreprofessionalism and willingness to assist us was what's missing in customer service. She is a sweetheart and awesome. I highly recommend this storage unit company. 10/10.

Since my review, my rate was still increased $17 per month, but not the original proposed amount. I…read morecannot say more positives about the 5 star manager Don, nor a wonderful employee named Toni. They have always been helpful, accommodating and understanding. The units are well maintained and I do appreciate the cleanliness and care of the grounds. But I have discovered that the owners of the storage unit are responsible for yearly price increases on their customers and these employees do not have control of this. Unfortunately, the owners seem out of touch with the customers who do have problems with annual increases.

I highly recommend Houston Levee Storage. I've rented 2 units there since their opening. Donisha,…read moremanager and Carol, asst. manager are the best. They're both very helpful and courteous. I love they have an app to unlock the main gate. The property is clean and secure. And the rates are awesome too.

Location for downtown residents is great. Managers was very helpful. Very clean climate controlled…read morefacilities. I would recommend this storage facility for anyone.

This storage facility is nice! It's well lit, secure, clean and the staff is friendly! Prices are…read morevery competitive.

The employees at this location were very professional and helpful. It didn't take long to rent my…read moretruck & the truck was very clean. The gas was not where they said it was but Mr. J adjusted the mileage and gas to make it correct before I left. I brought the truck back with more gas than it had when I first drove off the lot and I didn't go over the miles I had stated that I would drive for the rental. I would use this company if I need to rent a truck again.

Every aspect of my experience was excellent!! From long distance communication prior to moving…read morehere, to the drop-off of my trailer, to moving into a unit for storage. I was able to get immediate information and help for all my situations. They made sure my unit was absolutely clean, and their effort was truly appreciated after a 500-mile move! They are the best team and U-Haul I have ever used, and I am a regular user of storages and moving trailers.

We had Justin, the owner, come out and evaluate our home. He gave us a quote for how many hours,…read morewhat all he could do, what he provided. He promised to take excellent care of our home. I told him on a previous move, we had 5 men and 2 big trucks; he assured me he would do better with one truck and 5 men. What we got on moving day, Saturday, was; one truck and 4 men, including Justin. One of his employees quit not long after arriving, so we were down to 3 men. They got the first load packed and loaded, and had to issues getting the truck up the driveway, so they had to move the furniture and boxes up the drive. We fed them lunch, they worked to about 5, and said they needed to leave that one of the workers had to take his baby to the hospital. My husband asked him to at least get our bed over there, so we could sleep. Justin agreed, but never brought the bed. Justin promised they would be back the next day. He said he would be back "first thing". After not hearing from him after many calls and texts; at 10am, he answered. Stating he could not find workers. But he would be there shortly. Needless to say the only moving that day, was what my family had to do. All the upstairs boxes were stacked in the living room. My husband finally got him Sunday night, and he promised he would be there at 7 the next morning. We debated about firing him and using another mover, but felt like we were halfway in, and it would cost us a fortune to start over and we would not be able to hire a new mover such short notice. Since we had to be out of our house by the end of the day Monday. He arrived at 7:40, with two men, one of which was Justin. My husband and Justin met and agreed that we would not be responsible for extra charges or the truck rental since the job had not been finished on Saturday. They agreed on a max price we would pay. They loaded the truck, and made the first load. Before they delivered it, they picked up a 3rd worker. They delivered that load and went back for another load. Justin delivered the 2nd load and came in and requested a check for the day. I asked him to wait on my husband and he insisted. I knew no beds were constructed and our things were everywhere, but assumed he would finish the agreed upon job before they left. Just could not wait. I gave him the check, and in what seemed like minutes he was gone. I texted him, to find out where he went, because my husband wasn't back from the old house, less than 2 miles away yet. No answer. My husband started calling and texting him, since he had been at the old house and there was still tons of our furniture and items there. A broken box of framed photos, thrown into a corner in the living room, among other things; without being notified. My husband advised me to stop payment on the check. We didn't hear back from him, til he got to the bank, and they refused to cash it. He called and spoke to my husband, who told him he would not be paid for the day until he finished. Justin finally agreed to meet my husband at the old house, and they essentially had a shouting match in the front yard. He agreed to finish the job, and made another load. He then told my husband he was done. He reminded him there was still a great deal of stuff at the old house, and there were beds to construct and mirrors to install. We could not have been more disappointed by Justin. His crew was kind, professional and hard working. We hate that the actions of their employer, affected the review of their service. Even one of the workers on Monday apologized to my husband over what had transpired. I would not ever recommend Justin and Memphis' Best Movers for anything. He made our move into our new home, a nightmare, instead the joyous occasion it should have been.

Justin helped us move from Memphis to a condo in Oxford recently and he was great to work with…read morebefore, during and after our move. He checked in to confirm and arrived 15 minutes early (which I appreciate since it has not been my experience with other movers I've used!). Everything was exceptionally well wrapped and packed. We had no issues whatsoever with damage. He and Hunter worked tirelessly to get us all set up in one afternoon. It was a smooth process. So if you are looking for a great, reliable, well priced local mover, I recommend calling Justin!

I had a great experience at Germantown Storage. They were helpful in finding the right unit and…read morenice to work with. They also had good rates on storage units.

I rented a 10x20 storage unit for approximately 2 years. 10 days into the month I wanted to…read moredownsize to 5x10. The office said they didn't have a 5x10 but had a 10x10 would carry over my larger payment to the small unit. 10 days into the 10x10 I informed the manager I sold off stuff & was moving out & asked when I was paid up to. She informed me I was paid through my original rental end date which was $40 short of the money she debited my account for. So it's been 3 months and no refund. I think it's sad they felt the need to keep my money.

Be very careful when doing business with these guys. On a Saturday afternoon just before they…read moreclosed, they promised me they would hold a unit until the end of the day the following Monday (they're closed on Sunday). When I called at 1pm on Monday to let them know I wanted to rent the unit, I was told it had already been rented that day. When I asked why, since it was being held for me, the attendant said it had been rented because someone else showed up wanted to rent it. Really, how is that holding a unit? If this is how they treat someone before they rent, I can't imagine how badly they treat someone who has already given them money,