Canceled Move, Damaged Furniture, and Unprofessional Service: Extremely Unprofessional and…read moreUnreliable -- Would Not Recommend Canceled Move, Damaged Furniture, and Unprofessional Service: Extremely Unprofessional and Unreliable -- Would Not Recommend My experience with All My Sons Moving & Storage was deeply disappointing from start to finish. The company canceled my original move at the last minute (The company canceled at 6:00 p.m. the night before, citing the driver "lost his license," asking me if I was comfortable letting him move my belongings without a valid license--an alarming, unprofessional question), then sent an untrained crew who arrived late, smoked near the open garage door, pushed furniture across floors without protection, and caused multiple damages to both property and belongings. Basic care and professionalism were completely lacking. I am uploading only a couple of photos here. Furniture and property were severely damaged: scratched walls and floors, severely dented appliances, grease-stained mattresses (yes, they charge you for the mattress covers, and then did not use them at all), and broken bookcases. A Christmas tree was snapped, refrigerator handle broken, and the truck poorly packed. I filed a formal complaint with the BBB, but the company did not follow through on what they stated in their response. No claims manager ever contacted me--directly or indirectly--despite their promise to do so. This entire process has shown me how unreliable and unprofessional this company is. I strongly advise others to avoid using All My Sons Moving & Storage to prevent similar stress and frustration. I would give 0 stars if it were possible!

Paid $500 up front for a local move about 10 minutes away. Beware... this company will NOT give you…read morean accurate quote. Instead, they added more than $700 to the price! I was out of pocket $1200+, in the end. They said it was because of the mandatory wrapping and padding of the furniture. Get this, they had no room for our stove and left it at the old house. They said we would have to pay extra for them to go back and get it! They will jack up the price on you, big time. DON'T EVER HIRE ALL MY SONS MOVING COMPANY!

Miss Kristi is the best. Her facility is clean. She is very helpful and professional. I will use…read morethis site for storage in the future also.

I appreciate the cleanliness of storage. Tiffany was extremely helpful on today (11/26) when…read morepicking up my keys. She helped me with everything I had previously been told. Kristi sold me my unit, but I am truly grateful for both of their "smiling faces" throughput process

Long post alert!!! BE AWARE!!!!! I rent a storage from Public Storage on 2130 Sycamore view. I…read morerecently moved from one 5x10 unit to another one because of the monthly rent went from $27 to $157. I came in on March 12, 2025, I told the front attendant my intensions of moving one storage to another. As I am cleaning/ moving storages, which I have now paid fully for 2 storages for the month of March, to let them rerent the one I was moving out of early. I throw a few items into the dumpster (no furniture). On the 15th the storage calls me back and sates that at the time I was moving storages, it seemed that I had some people with me and they filled up the dumpster and they would be charging me 200 dollars. They stated that they would have to pay for an extra dump and that I needed to come and remove the items. I told her, I would try to see if I could find help removing the items. On the 17th another attendant from public storage called and stated that a note had been left to call me about removing the items. I mentioned at that time, how are tenants who rent from you guys supposed to know they cant use the trash bin/ waste management ( not posted anywhere). She said she didn't know. I then stated I didn't know what to do because I paid my nephews to help. The attendant then states." I will figure it out." Now just because how sketchy they have been. I decided to drive up there Monday night seeing as though they said they would charge me 200 for an extra dump that would be picked up before their actual pick up date of Tuesday. I am glad I went up there and took pics because NO one picked up of the dumpster, as a matter of fact it was full Tuesday. Then here comes 2 days later... NOT time for me to pay my bill. They have drafted $250 out of my account (auto pay not set up, but account on file.) I now go up to the office because I am not set up on auto pay and have not authorized them to go into my account. Why didn't they tab it to my monthly bill is my question to the attendant . She proceeds to pull up the camera to show us putting items in the dumpster. As she is showing the camera I notice others throwing things away after we departed. I proceed to ask are yall charging everyone? I am asking because its other people putting items in there after me and they put stuff on the ground. She in return says oh they stay here. I then ask so its ok for them to throw items on the ground? She proceeds to say it's nothing she can do, I call the office back and ask for the district manager.. (Ashley Frauenknecht). When I talked to Ashley she stated that they charged everyone 250 and that since they told me the wrong price she would credit me back the 50 dollars. I call Ashely back to ask for corporate number and she gives my the number as if I wanted to rent a unit. After many failed attempts of calling Asley back for an update I have yet to see my money returned to my account. As of 6.13.25 the refund for the amount overage has still not been applied to my account.

My light bulb was broken, before I moved in, and I hope that I can get that changed out.read more

The storage unit we got was spacious and the we received excellent service from Carol. Her…read moreprofessionalism and willingness to assist us was what's missing in customer service. She is a sweetheart and awesome. I highly recommend this storage unit company. 10/10.

From the owner: You can count on our storage units to be clean and ready to fill with no hassles. We offer storage…read moreunits for your more delicate or sensitive items. No matter where in our facility your secure self-storage unit is located, our security camera systems are there to monitor the area, keeping a watchful eye over both you and your belongings day and night.

Sadly disappointed. This comment won't make a hill of beans to anyone at this point bc they up and…read moreclosed without telling their customers and from what I understand the staff didn't even know until Public Storage showed up one random Tuesday and told the employee she had no job. Anyhow, as of that wasn't bad enough. Those of us that were renters had no idea until we got a text and an email that said 'welcome to public storage ...oh, and surprise you now owe us $85+ MORE than what you were paying. Public Storage 'says' that Strong Point didn't leave our contracts with them so they are claiming they can't or won't honor them. I don't have that kind of money. I left an extreme home situation and had no choice but to put my life into a storage. I hate they did that to me and the other renters. I also hate that they did that to the staff. Such a shame.

From the owner: StrongPoint Self Storage is an industry pioneer in changing how people view self storage. Gone are…read morethe days of rusty outdoor metal structures and ramshackle fencing. We have designed self storage facilities that are modern and more community-centric than ever. We've leveraged the most advanced security systems, access controls, and technology-driven conveniences to provide an unparalleled customer experience. We believe you deserve to store your belongings in a clean, modern facility with the best in class service. StrongPoint is here to help you protect and care for what matters most.

This place is terrible. The company bought out the previous owners some years back and has since…read moretripled the cost of my unit. I may have not minded the cost increase if the quality of service/space/maintenance had increased, but the opposite happened. Simple maintenance and service requests take months to be completed and when they finally are completed, they are done with no professionalism. Do not recommend. Find some place else for storage. I will be leaving them soon.

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient. A Great Deal: $1 first month's rent* No credit card required for reservations; no obligation Rent month-to-month Clean and trusted: Convenient Access to your units Well-lit, fenced properties Computer controlled gated access You keep the only key to your unit Extra perks: Climate controlled units available Managers live on site at many addresses Packing Materials and locks available for your convenience Personal, business or vehicle storage Pay and manage your account online or on your smart phone Call now or visit our website to find a location, check rates, reserve! * Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

Bridgette is rude and not helpful when I called to ask questions about their policies.read more

I had such a pleasure meeting Kim during my visit. I've been a customer with this location on and…read moreoff for years. It was also comforting knowing that the same Manager was still on site. The customer service experience at this location has always been exceptional!!!!