While on vacation in BC recently, I was referred to visit Graham's shop in Enderby to have my…read moreglasses adjusted. I was warmly greeted by the owner, and browsed his shop while waiting- his selection is amazing, and I ended up ordering two more pairs, which were ready for me before I left to return home to Ontario. I absolutely love my new, and perfectly adjusted frames, and my old pair is as good as new! Would highly recommend, for both great customer service and excellent products- Thanks again, Graham!

I originally had my glasses done at another company and twice they didn't seem right, but both…read moretimes they said they were fine. I took them in to see Graham and he figured out the problem right away! Needless to say I won't be going back to those other guys!

Ordered my glasses in December got them finally in February after a couple of changes. Got my…read moreglasses and the lens fell out of the frame. So tried to take them back after spending $1400.00. They told me they would have a supervisor call me, and to my surprise no call. I ordered off of them cause I wanted to support local, but apparently my satisfaction is not that important to them. My entire family wears glasses and we would have purchased many more pairs. it's not if a business messes up, it's how they fix it. Refusing to deal with the situation is not right. I'm sick and tired of employers that don't give staff the authority to be able to help their supporters. Sorry I can no longer recommend a business that doesn't put customers first!

A modern, comfortable optometry office with excellent staff and comparable pricing. The service…read morehere is fantastic. Lots of choices, staff are very knowledgable about all aspects of wearing glasses and are very helpful with decision making. Highly recommended.

I visited Village Green Mall and Iris Optical in Vernon this year for new frames and lenses as I…read morehad damaged the glasses I had. Sherri and Clara helped me choose frames and I had a fitting for the lenses to ensure proper positioning for looks as well as lens placement. They are amazing staff. I would recommend Iris Optical and their customer service.

Danica helped me fixing my sunglasses today, even though I didn't buy these from the shop. The…read moreresult is perfect and I will recommend to everyone to go there

From the moment I walked into the office from the moment I walked out of the office.I was met with…read morefriendliness helpfulness kindness and professionalism. Even though they were running a little late Dr. Ingram took his time explaining everything to me. From what was wrong with my eyes, to the procedure he was doing today. He was kind, patient & very professional. I was a bundle of nerves & he quickly made me calm & at ease. I would recommend Dr. Ingram & his staff %. Thank-you for everything you do. Gloria

Love the warm and inviting feel of this place. Everyone is very friendly and helpful. Would…read moredefinitely recommend to everyone!!

From the owner: We make sure our customers walk out the door seeing their best - and feeling their best. As a new,…read moresmall business we give you all the attention you deserve and require. Dr. Ashley is especially interested in pediatric optometry as well as ocular disease management.

If i could give zero stars I would. The Dr essentially…read moreignored us (me and my two kids under 4) and was not even in the office for the first 20 minutes of our appointment. When she did arrive she went straight to the bathroom for 10 minutes, then when she came to the main reception area she had a personal conversation with her front end staff about who was leaving the office, and how sad she was. Then they proceeded to log into the computers while discussing the cost of other items and where to order them from when they realize they have no WIFI. Now all 3 staff members are gone to the back rooms. No one says anything to us, my kids are slowly but surely losing it. It's been 30 minutes since we arrived and not one thing has happened outside of them taking our private benefit information and taking my son to a back room for 5 minutes where no exam was completed. We will NEVER come back here.

This place has gone down hill since Heidi left. The new front end staff are incompetent at best and…read morerude. We will be moving our eye care services to another optometrist in the area.