Family First Optometry

2.3 (3 reviews)

Eyewear & Opticians, Optometrists

Closed • Closed

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Services - Family First Optometry

Eye exams

Eye testing and diagnosis

Eyewear fitting

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Retinal imaging

Family First Optometry Eyewear & Opticians Photos

Family First Optometry - Eyewear & Opticians Near Me - Vernon, British Columbia

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Recommended Reviews - Family First Optometry

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Lacee A.

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1

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8 months ago

If i could give zero stars I would. The Dr essentially ignored us (me and my two kids under 4) and was not even in the office for the first 20 minutes of our appointment. When she did arrive she went straight to the bathroom for 10 minutes, then when she came to the main reception area she had a personal conversation with her front end staff about who was leaving the office, and how sad she was. Then they proceeded to log into the computers while discussing the cost of other items and where to order them from when they realize they have no WIFI. Now all 3 staff members are gone to the back rooms. No one says anything to us, my kids are slowly but surely losing it. It's been 30 minutes since we arrived and not one thing has happened outside of them taking our private benefit information and taking my son to a back room for 5 minutes where no exam was completed. We will NEVER come back here. read more

Business owner information

Neil S.

Hi Lacee, I'm very sorry to hear that you had this experience with…

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Jen P.

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1

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8 months ago

This place has gone down hill since Heidi left. The new front end staff are incompetent at best and rude. We will be moving our eye care services to another optometrist in the area. read more

Business owner information

Neil S.

Hi Jen, Heidi was exceptional and we miss her a lot! Your experience…

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Kayley L.

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1

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4 years ago

Amazing service! I have been going to this Optometrist since 2017. They have always treated me well. They have a kind and fun atmosphere with the staff and decor. Such an amazing experience. read more

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More info about Family First Optometry

5100 Anderson Way
Suite 112
Vernon, BC V1T 9V2
Canada
Directions
(250) 541-9292
Call Now
Visit Website
http://www.familyfirstoptometry.ca

Hours

What time does Family First Optometry open?

Family First Optometry opens at 9:00 AM on Tuesday, Wednesday, Thursday and Friday.Family First Optometry opens at 10:00 AM on Saturday.

What time does Family First Optometry close?

Family First Optometry is closed on Monday and Sunday.Family First Optometry closes at 5:00 PM on Tuesday, Wednesday, Thursday and Friday.Family First Optometry closes at 4:00 PM on Saturday.

Mon, Sun ClosedTue-Fri 9:00 AM - 5:00 PMSat 10:00 AM - 4:00 PM

Payment methods

Does Family First Optometry accept insurance?

Yes, Family First Optometry accepts insurance.

Outdoor Amenities

Does Family First Optometry have bike parking?

Yes, Family First Optometry has bike parking.

Does Family First Optometry have parking?

Yes, Family First Optometry has parking options.

Other Amenities

Is Family First Optometry wheelchair accessible?

Yes, Family First Optometry is wheelchair accessible.

Does Family First Optometry have free WiFi?

Yes, Family First Optometry has free WiFi.

From the Business

Specialties

Family First Optometry offers complete eye and vision care services to Vernon, BC and surrounding communities. From babies to seniors, everyone deserves good vision and healthy eyes. Contact our new Vernon clinic for prompt appointments and affordable eyecare for your family. From comprehensive eye exams and contact lens fitting to laser-surgery referrals, we offer a full range of vision services. Dr. Willis and her caring staff are dedicated to making eye care and vision correction a hassle-free experience for today's busy lives. Family First's location at 5100 Anderson Way is fully wheelchair accessible and child-friendly. Our optical boutique offers a full range of eyewear for the whole family, including beautiful designer frames and sunglasses. We guarantee that our prescription eyewear and contact lenses will fit perfectly so that you can enjoy the best vision and comfort possible. See us about your eyes. Your family deserves a lifetime of good vision.

Meet the Business Owner: Dr. Willis, C.

Cynthia Willis, OD MPH is a graduate of the school of Optometry at the University of Waterloo and has a Masters degree in International Public Health from Emory University in Atlanta, Georgia. Cynthia is passionate about providing an exceptional level of care to people of all ages. She has travelled to work as a volunteer optometrist on numerous occasions to clinics in Mexico, Guatemala, Costa Rica, and the Dominican Republic. She has also worked as a program consultant to international programs to prevent blindness in developing countries. Dr. Willis is an experienced clinician and practice manager; for over 20 years, she was the owner of Victoria Vision and Eyecare Centre in Victoria, BC. She lives in Vernon, BC with her husband, and two children.

Vernon Optometry

5.0(1 review)

1.6 km

I was in Vernon Optometry today and received OUTSTANDING service from Kristyn in their Frame…read moreGallery. She was knowledgeable, respectful, honest and caring. Thank you, Kristyn. Any employer would want you to represent them. Monica K.

IRIS Optometrists and Opticians - Vernon

4.2(5 reviews)

0.4 km

I visited Village Green Mall and Iris Optical in Vernon this year for new frames and lenses as I…read morehad damaged the glasses I had. Sherri and Clara helped me choose frames and I had a fitting for the lenses to ensure proper positioning for looks as well as lens placement. They are amazing staff. I would recommend Iris Optical and their customer service.

Danica helped me fixing my sunglasses today, even though I didn't buy these from the shop. The…read moreresult is perfect and I will recommend to everyone to go there

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Strawn & Co. Optometry

5.0(1 review)

55.7 km

I am new to BC, in the last couple of years. My first time at Strawn was an amazing experience!…read moreFrom the time I walked in the door until I left; the most warm and welcoming staff! Dr. Shawn Laycock was very detailed in describing his findings. I would highly recommend this business to everyone.

From the owner: We offer comprehensive eye examinations, emergency eye care, contact lens services, dry eye…read moretherapy, surgical co-management, automated visual field assessment and high definition 200 degree wide field retinal imaging that avoids the need for dilation drops. We have over 1000 frames and sunglasses in our dispensary and have an in-house edging lab. No referral required!

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Wes J Ingram,MD

5.0(1 review)

1.7 km

From the moment I walked into the office from the moment I walked out of the office.I was met with…read morefriendliness helpfulness kindness and professionalism. Even though they were running a little late Dr. Ingram took his time explaining everything to me. From what was wrong with my eyes, to the procedure he was doing today. He was kind, patient & very professional. I was a bundle of nerves & he quickly made me calm & at ease. I would recommend Dr. Ingram & his staff %. Thank-you for everything you do. Gloria

Armstrong Optometry Clinic

5.0(1 review)

19.3 km

Dr. Styles is terrific. During my appointment he realized that no matter what lense he gave me to…read morelook through, everything was slightly blurred. I will be receiving my first pair of glasses in 20 years that I will be able to see perfectly out of!! Thank you Dr. Styles.

From the owner: Eye care professionals specialize in understanding how the human eye really works, as well as…read morediseases and conditions that affect your vision - many of which do not have obvious symptoms. Eye doctors know how age and risk factors affect vision over time for young and old, and they understand the benefits and features of corrective lenses including eyeglasses and contacts.

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Don A.

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1

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2 months ago

I had an emergency problem with my eye, my regular optometrist was closed. Family First told me to be there in an hour. I went in and was given a thorough examination as well as a special check on what caused it. The doctor explained everything and reassured me I would be OK. I was treated very well by the doctor and receptionist. I highly recommend them. Don P read more

Family First Optometry - opticians - Updated June 2026

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Services - Family First Optometry

Family First Optometry Eyewear & Opticians Photos

Recommended Reviews - Family First Optometry