It took ASW 6-days just to ship my items - shipping was very expensive. Worse, when I called and talked to Kevin, he was snarky and insultive. read more

Pretty expensive. I bought a pair of camouflage shorts for 50.00. They do have polyester camouflage. I went with the classic heavy duty camo. They have boots, hats, pins, and patches. read more

Ordered a US Navy veteran decal a week ago, seven business days went by so far, still have not shipped. I called and contacted Customer Service still no response. Just spoke to Customer Service today.5/8/25 they advised me that it'll be another two weeks before that it will ship it out. In my book that is unacceptable. Their staff is extremely lazy and inappropriate over the phone. read more

Great experience. I called ahead to see if they had something in stock. They did and so we drove down. Brian was SUPER helpful and answered all of my hundred questions. He was incredibly patient. We walked out with what we had planned to buy, we had a lot of answers to some open questions we've had, and everyone was happy. It was a good day. read more

This is arguably the best Army Surplus Store they literally have everything and the people are knowledgeable and caring LOVE THIS PLACE

If you're looking for anything for outdoor activities like camping, hiking or you're a veteran and want military gear or uniform ribbons or awards Army Surplus World has what you need and then some. They have a wide selection of gear on location and also have a seamstress to alter your uniform or make you a name tape for your utility gear. There online store services people all over the country and overseas as well, I believe. So give Army Surplus World a try the next time you're looking for gear, boots or anything military and non military related. I highly recommend this surplus to my family and friends alike! read more

wow. I ordered myself 2 pair of camo shorts, and they arrived over night. The sizes are spot on, fit is very comfortable, and they have great space in their pockets. well made, no fraying, loose strings or threads, and I am 100% happy with my purchases from ASW! Thanks! Great service, great selection, and the value for the money spent, are all right on! Thanks ASW! read more

Great experience at this location . I was in and out less than 5 mins . The lady working made sure I was good. I will be returning in the near future . Keep it up Army Surplus World read more

Army Surplus World - Military Surplus Near Me - Houston, Texas

I went there to snoop around and ended up buying baby clothing for my baby nefew. So cute read more

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Ordered several items from Army World Surplus. A couple of the items had defects and one item had an incorrect sizing chart on the website. I emailed, called, and followed the RMA process from their website. I talked to Vanessa, three different times. The last of which she said that a return label would sent for the items and they would be replaced. I never received the return label. Honestly seems like they have no desire to help, and will tell you just about anything to get you off the phone. I'm sure they will get on here and make false justifications like with the other negatives reviews. SHOULD HAVE LISTENED TO THE POOR REVIEWS. Save yourself some trouble, all items on their website are available elsewhere w/o the terrible customer service. read more

Great service, store is neat and organized. The staff is extremely helpful. I was there to buy boots for my son. They explained to me how the boots ran size wise. Customer service is in short supply everywhere but at Army Surplus store they still know deliver the best customer service. read more

When I walk in, I'm immediately greeted by a helpful smile asking if they can help me find anything. The last time I was in there I was searching for something very specific and they helped me all the way through till I finish my purchase. Love the selection they have and the prices are wonderful. Fun patriotic graphic tees on the far left wall, too. Always have fun when I'm there read more

Don't buy from this company. They charge you for shipping both ways. If you return an item for refund, you pay for that too. I returned a $6.99 item and my total cost both ways was $30.00. They got the money and the item, and I got nothing. That's not fair! I won't be buying anything from them anymore. Nards. read more

Very slow shipping. When I got my order it was missing an item. I received the order on a Monday; opened it up to count my items (over 40 items) on Thursday and realized it was missing one item. I called immediately and was told that "the manager" said I shouldn't have waited so long to call and that now it will take too long to figure it out. They'll just have to call me back when they have time because they're really busy. Very unprofessional. Definitely DO NOT recommend. I'm sure it's already forgotten, so I had to order the missing item from Amazon. read more

Great place and prices! Came here looking for a travel canvas duffel to put my 50L backpacking backpack in and Command Post delivered. I brought my loaded pack with me into the store to make sure it could fit into the duffel and an employee immediately asked me if she could help me and assisted me with putting my giant backpack into various bags. There was a huge variety of different duffels, both top loading and side zippered. A few were on display hanging from the ceiling while others were laid out on the table below it. There was a smaller separate section of heavily used items available at steep discount as well as more items in the back that an employee can help you get. The employee that helped us was knowledgeable and helpful. Definitely consult an employee to see the full selection of duffel, travel, and tactical bags they have to offer. We ended up buying used duffels for $13 apiece (they also had the option of lightly used versions for $21 and brand new ones for $40). The traditional duffels were too long for our backpacks but the military used duffels in the separate used section were shorter and fatter. Both were used but in working order and all they need is a quick wash and dry to get the smell of dust out. The rest of the store had lots of interesting things to look at, including clothing and hats of every shape and size, gear for camping/cooking, and travel as well as lots of military memorabilia (key chains, stickers, hats, etc). There's even a section for blow dart guns...I can't think of a legit reason to ever own one, but if I ever do, I can find it here. read more

Bunch of scam artists and shysters. I ordered $300 worth of uniforms and accessories over a month ago and have yet to receive any of it. I get that it takes time; that nothing is instantaneous. But after 3 weeks of waiting , I finally called to see what was up. Gave my order number , etc etc. The woman on the other end had no idea what I was talking about . Complete and utter garbage company. Do not give them your business. read more

All I have to say about this business customer service sucks they dont care.If you have a problem with your purchase, order or return they will take forever to resolve it or not do anything about it.I always purchased from them but will be spending my money somewhere else thats all i have to say about them. read more

Very friendly, helpful, they are busy.. Lots of selections! Cute stuff for kids.. not much on toddlers but plenty for 4+ ages.. read more

TERRIBLE CUSTOMER SERVICE - Sent a defective pair of boots. Waited weeks after I returned - no new pair in the mail. After I emailed them to check in they said they were waited to receive the defective pair before sending me a new one??? Not my fault they were defective. Not only that, they didn't even have the right size in stock to replace them. It would have been nice to know that weeks ago. They did return my money after waisting two months while I still don't have boots. read more

I ordered Marine Woodland fabric with the expectation I would be receiving Woodland MARPAT fabric as the product photo had shown. I was sent BDU or the old tri-color fabric instead. When I called customer service to see if I could return it since it was not what I had wanted or ordered, both representatives I spoke with were argumentative, rude, and tried to prove I was wrong. The customer service is horrible and I would not recommend shopping here at all. read more

The supervisor Merlin cheated me on a hat. They messed up my order and I asked them to make it right so they offered me a free hat. I told them what I wanted and the item number and they sent me a baseball cap instead. After I received my order I called back and was put on hold for several minutes. Merlin came to the phone and lied about the hat and refused to give me what I asked for. Merlin is a lyer and a thief. Don't trust army surplus world! read more

These people raked me over the coals. They were rude, late to respond, disorganized, overcharged me, and only topped it all of by ripping me off! Stay away from them for your own good! read more

I arrived at the Army Surplus World store three minutes before closing. The staff were very helpful and understanding although I was very indecisive about my order. They didn't act as if they were in a hurry to close at all. A+ for the customer service. Also, my products are quality and everything I needed them to be. read more

I placed an online order and it had me create an account. I did. Then when I tried to log in it just kept saying incorrect password. I tried to reset this password over 15 times. Did not get a single reset email. I called in. Their phone representative kept me on hold over ten minutes. Came back I said "yeah I'm still here." Then no response from her and she hung up the call. Incredibly poor customer service. I'm just hoping I still get my product as it would not let me track it without logging into an account I could not access. Very displeased. read more

This store was great had tons and tons of anything you would need military gear related

What helpful folks! I mean we could have wandered around for hours, but it was nice to be able to ask someone for help, get it, and then just grab the "other things" we saw on the way out. Good prices, nice selection, EXCEPTIONALLY clean & well maintained. read more

I ordered a Woodland Digital Camo fabric to make something for my Marine children and they sent me the Army woodland camo. I sent an email to make them aware of it and they told me I was wrong. They even sent me an email with a picture of what I ordered and it was the digital! And they still proceeded to tell me I was wrong! Their email showed it!!! DO NOT ORDER FROM THEM ONLINE! You will regret doing so! I will be back for more reviews as this story unfolds!! read more

I ordered over 800 worth of merchandise, they called to say they would be doing two shipments because 2 of the items weren't in stock. I receive the first shipment 2 weeks ago. I have been calling and emailing with no response they still owe me over 500 worth of merchandise. Ill be filing a dispute with my bank it seems like that is the only option read more

I ordered three USA Navy Neckerchiefs. That's USA. And received three pieces of crap made in China. Just what I need suffering from congestive heart failure. I'll never use these people again or recommend them to anyone except my enemies. read more

Great variety and availability of stuff. The ladies and gentlemen working there are most helpful. I always enjoy visiting there. I usually find what I was looking for. Keep up the good work. read more

Very impressed. I visited this location today to purchase a few items for an event next week. From the moment I walked in the door I was greeted with a smile and helped to locate all of the items I needed. read more

The worst customer service ever. The call you liar if you complain about your service and will try to kick you out of shop. Dont buy anything, but if you do make damn sure you dont need to return or change it, because they will treat you like you have no idea. Worst customer service and worst staff. read more

I ordered over $50 from Army Surplus World. After 10 days and not hearing anything from them, I sent an email requesting an update. They replied my order would be shipping at the end or the beginning of the following week. The "end" of that following week I still hadn't heard anything from them so I cancelled the ordered. They replied a refund would be issued shortly. After two more weeks, I finally disputed the amount with PayPal. If you like getting screwed around on a large order, then Army Surplus World is the place to go.... read more

I called to make sure they had the fabric I needed in before I placed my order. I was told they only had the twill in. I went ahead a placed my order being told they had that fabric in and it was the only fabric. Today I received a call letting me know they only had rip stop. I told her I called to verify, she asked who I spoke to. I don't know because the woman didn't give a name. I told her the woman sounded the same today as the woman from yesterday. She said the gal today wasn't working yesterday, so I would guess having that info they could figure it out. She did say she would cancel the order. I will see when my refund hits. Horrible business to claim they have something in stock (and that was all they had) and to not be honest. I am a small business that they have hurt, leaving me yet another day without fabric I needed and making me lose customers. I know people have different experiences but after mine I would NOT recommend them read more

I ordered 2 M65 field jackets, 1 medium and 1 large. 2 liners 1 medium and 1 large. Internet price was $26.99 each for the liners. My order came in a 12 x 12 x 8 box. Needless to say my items were smashed into the box. After I removed the tags to wash everything I noticed that one of the price tags on the liners was marked $22.99. I contacted the customer service rep on Saturday 5-25-19 and told her the situation. I even emailed them a picture of the tags. No manager was available due to Memorial Day Weekend. On Tuesday 5-29-19 I received a call from Vanessa who said she was a manager. After I explained what happened she said there had been a price increase on the liners and the price was not changed on the tag because it had sat in there warehouse. Now I know it can happen but any store I have ever done business with would honor the lower price even if it was in error. I told her that the store didn't pay anymore for the product because it was dated 10-26-18 and had been sitting for several months. All she would say was that I paid the correct price and she wouldn't do anything. After I told her I would be taking my business elsewhere she wanted to get off the phone fast. All I can say is that $4.00 will cost them a lot more in lost business. My son is active duty military and just transferred to Texas. I will be warning him about this place and I know he will pass it on to his fellow servicemen and women. read more

Called and found a Navy uniform for my son. Great people great store with almost anything you can think of related to Army and Navy stuff. Happy son, happy dad! read more

Place is great, regular shopper. The store and the staff, their helpfullness, product knowledge and suggesstions are outstanding.