I had gone in for an appointment for an IUD (birth control). I was so scared and nervous and it…read moreSHOWED. My nurse, Stacy Parker, went above and beyond making me feel listened to and helped! she gave me information I was unaware of and didn't let anyone make me more nervous or allow a doctor to say differently. My doctor Ludrena Rodriguez was very understanding about my fear and didn't make me feel bad! She told me exactly what she was about to do and never strayed from that scientific explanation. She was also warm and friendly, I didn't feel like I was being annoying with questions or my dear. Although I didn't get to speak to the shadow nurse (Jessica Coder) she was still kind and knowledgeable when asking questions, she didn't make me feel uncomfy.

Worst clinic I have ever been too. I called ahead of time to get a female ONLY doctor for personal…read morereasons and they had me on my first appointment with a male student who wouldn't refer me to an OBGYN and kept insisting on a IUD when I had said no! Many times !!! The second time they placed me with a female but she was talking to be in a rude manner I was dealing with the loss of a loved one and the doctor was treating me like I didn't know anything and her tone was disgusting to say the least!! That doctor made me cry because of how she was talking to me. I have always enjoyed the doctors but having these experiences made me afraid to book future appointments I was unhappy about how they both handled things. Don't go here wouldn't recommend to anyone !!!

Checking My Overall Health. I had great Service, The Nurse /PA were very thorough during the…read moreprocess. PA answered all My questions. I was seen within 15 minutes after check in. I have seen some of the reviews in regard to wait time for Medicine. I had my Medication in less than 30 minutes as compared to other Clinics which could be an hour or so, depending on how Many ahead of Me. great Customer Service and Polite. Hate that the PA , that saw Me is leaving. She was awesome. Very satisfied indeed and Thanks. Out of 10 being the highest , would give it an 11/11.

Lady I spoke to on the phone was really nice, she was able to help me figure out what covid testing…read moresite I needed to go to and if I could go with my brother to get him tested.10/10 customer service!

Iam on disability and may have no problem parking or getting inside of the building. Great friendly…read morefacility. I recommend this place to anyone looking for a PCP Dr. she is very well informed and has been a blessing to me over the last 17 years. I would like to thank her for taking care of me since I was pronounced to be in n disability and also 16 years prior to that

I was excited to go to Dr Maria as my first VA doctor after retirement. She was good as Dr but…read moreterrible at managing her staff. They ignored the paper work they were supposed to submit as a community Dr in VA so myself and others fell out of the system. I went for 8 months and stood in front of the admin secretary (who doesn't answer the phone or return vm's) who 'promised" they did everything. I tried to talk to Dr Maria and NEVER was allowed. I'm a diabetic with no primary care physician and they could care less. I had a SSDI hearing they ignored ALL request to submit the Dr notes. I would NOT recommend going to her because of her administrative staff. Terrible and unprofessional. Also going against the NC law that repeals mandatory mask .....you HAVE to wear a mask at her office and DO NOT have a choice. I would give less than 1 star if I could. Don't waste your time. read less

I have been going to this clinic for the last 15+ years. I used them for Primary Care, Pharmacy,…read morex-rays, labs and optometry. I have no issues with the providers, clinics and other departments. This my preferred health care office.

If you want to wait an hour after you check in to get a prescription this is the place for you,…read morebasically useless

I have been going to Robinson Health Clinic for over 10 years and never had a problem with the care…read moreI received. The providers listen and let you give input in the plan of care. wait time is excellent. nursing staff is good, and clerical staff is average.

The providers at the primary care are good but the lab people are horrendous. They will yap and yap…read moreno matter how long the queue is. There are a million people in the waiting area and they wanna talk about football or anything other than doing their job.

Things have improved as far as efficiency. They have automated check-in now. The staff is very…read morefriendly and skways have smile and kind word to give. Dr. Pierre is very experienced and knowledgeable

Excessive wait time for scheduled appointments. The clinic seems to be about 1-2 hours behind, even…read morefor early morning appointments. Care is good, just seem understaffed.

2 stars + rating- Nov 11, I was feeling like i had a bad cold early in the morning after being…read moreexposed to a packed public venue. I made an appointment at Nextcare on Glensford Road, intentionally selecting this area based on the high quality of businesses surrounding it. I made my appointment for 6 pm to give myself time to hydrate on soup and tea. My overall experience was so-so. I showed up to my appointment 48 minutes early and I was not seen until an hour after my appointment. I understand the nature of triage so it was not so much the wait. A few notes: (1) I did not look at the google reviews so I did not see the comments previously about the "waiting". I wish I would have taken some photos of the waiting areas but it had a filthy smell and it looked as if it had not been cleaned/sanitized in a very long time. I would not want my kids to play or sit in the kid table/chairs. I felt like going to relief myself from drinking so many liquids throughout the day but I stepped inti the restroom and it looked and smelled the same as the waiting area so I held myself until i went home. Also there was no toulet paper anyway. Just not a condition I would expect to see at a "medical clinic.". (2) The front desk staff do not really hear you as I entered I told them I had pre-filled the documents and scanned my IDs on the web for this appointment. The desk person did not make eye contact but she told me to grab a mask and provide info that I previously provided online. I complied and she did later acknowledge she saw my online input. On that note, I have verification that Nextcare "pre-online documentation process" does work. (3) Regarding the masks...The front desk requested strict compliance with the mask rule which I complied and appreciated. However, they do not enforce it with the already seated patients in the waiting area. I saw most of the adults and children were not masked up. The front desk staff does not enforce them to comply. The enforced conpliance ends after they tell the patient at check-in. They cannot see over the counter if nobody bothers to get up and monitor the waiting area. (4) The actual medical staff was very caring once I was called up to walk through the door to be seen. I was given a rapid COVID exam. I was negative. Then a PA or Doc consulted me and told me there are a lot of new strains of COVID out there so he was going to do another COVID test to send out to labs who specialize in the patest strains trend. I did not know until a medical friend of mine told me later that I could have refused because that is an upsell that uour insurance may not cover and it "will come out of your pocket.". I did not know, I thought the medicalvdoc or PA was exercising authority to ensure a citizen is not contaminating the community since I drive catering/delivery in the evenings. (5) the actual medical staff and the Doc/PA told me I had to pick up a prescription at CVS on Owen drive. Not sure why they told me to go there...there is a closer CVS location at Skibo. So I went over to CVS to wait there forctwo hours only for the pharmacist Brittany to tell me there is no prescription. The Nextcare wants you to buy Robitussen. That was a complete waste of time. I wish Nextcare would have told me that instead of sending me on a wild goose-chase.

I arrived 2 hours and 45 minutes prior to close because the website stated there were no…read moreappointments available but they would be taking walk ins until close. Upon arrival, I was told they were not taking any more walkins and the site was managed by corporate but they had decided to close early. Very disappointing to bring my sick child here because the website stated we could only to be turned away.

We had an appointment for primary care. Everyone was very nice and friendly. Ms. Young was a good…read moredoc. We were able to get an X-ray immediately during our appointment. Treatment plan was made quickly and then we were out of there. Will go back the next time we need care. And would recommend to anyone I know.

Amazing staff and great care! I made a same day appointment (evening) and thankfully once I arrived…read morethe waiting room was empty. I was in and out in under an hour. During the visit, I felt heard and like the staff truly cared about me, my health, and my concerns. Best urgent care experience I've had.

I had Dr. Carter for 12 years her and her team have been absolutely amazing one of the people…read morebesides her that I honestly love that's on her team is Mrs. stormy! When I first got there I had seen probably like two other doctors that I just was not Vibin with and I just felt like They just were not a match for myself and my family so I requested to be switched out and that's when I got Dr. Angela Carter and I'm so happy that we had an opportunity to have her as a doctor because we kept her for 12 years!!! She's one of the best primary care doctors that I've ever had and I was so sad to leave her office and move cross country. If you're looking to go to a doctor definitely request her!!!

I have team Carter as my PCM. I have had several military providers in the past but this whole…read moregroup has been the best experience I have had so far. Mrs. Carter is kind and gentle. She always hears out every concern I have and makes it clear that my health really is her priority. The rest of the staff here are super friendly and welcoming and always attempt to ensure I am comfortable. I hate going to the Dr. But because every experience here has been so good, it is no longer on my list of dreaded errands. I cannot fathom why the rating on this page is so low, but my personal experience here has been the total opposite of what others have implied.

Old building. New provider. Took my 75 yo father here about…read morea week ago. Told me ahead of time they were still waiting to be put on our insurance co's provider list, but said we could self-pay. Thirty minutes and $80'ish later, we were walking back out the door after having seen the provider. Didn't feel rushed through like cattle and Dad was feeling much better the following day due to the RX provided. Only issue was one of the RX given the ins didn't want to cover. I prob could have called the office back and asked for an alternative, but instead just got a partial fill. So 4.5 stars, and that rounds to 5. Just please, for the love of all, keep enough providers and staff on hand to ensure your wait time stays reasonable. Area doesn't need another shoddy and understaffed urgent care!

Nurse called name out to come back, guessing the lady at the front wrote the name wrong on the…read morepaper and called a name that wasn't mine. I wasn't sure if she was calling out for me to come back but she stood behind the door and called my name mispronounced it and gave me hella attitude when I came up asking if it was me or not her response was "your the only one sitting out there" but she never came around the corner or nothing. She put up an argument and didn't apologize. It wasn't the point of mispronouncing the name it was the way she went about it, very unprofessional. She honestly doesn't need to be working there as a nurse and dealing with people who don't feel well. We are a military family and it was just a terrible encounter. Her Name is Gabriella (Gabby)