Worst clinic I have ever been too. I called ahead of time to get a female ONLY doctor for personal…read morereasons and they had me on my first appointment with a male student who wouldn't refer me to an OBGYN and kept insisting on a IUD when I had said no! Many times !!! The second time they placed me with a female but she was talking to be in a rude manner I was dealing with the loss of a loved one and the doctor was treating me like I didn't know anything and her tone was disgusting to say the least!! That doctor made me cry because of how she was talking to me. I have always enjoyed the doctors but having these experiences made me afraid to book future appointments I was unhappy about how they both handled things. Don't go here wouldn't recommend to anyone !!!

terrible wait times. emergency room is absolutely disgusting and nobody cares how long you wait…read more pregnant wife sat for 5 hours before being seen. absolutely disgusting the way they treat their patients.

I have been going to Robinson Health Clinic for over 10 years and never had a problem with the care…read moreI received. The providers listen and let you give input in the plan of care. wait time is excellent. nursing staff is good, and clerical staff is average.

The providers at the primary care are good but the lab people are horrendous. They will yap and yap…read moreno matter how long the queue is. There are a million people in the waiting area and they wanna talk about football or anything other than doing their job.

Things have improved as far as efficiency. They have automated check-in now. The staff is very…read morefriendly and skways have smile and kind word to give. Dr. Pierre is very experienced and knowledgeable

Excessive wait time for scheduled appointments. The clinic seems to be about 1-2 hours behind, even…read morefor early morning appointments. Care is good, just seem understaffed.

The Army Wellness Center provides a ridiculous amount of services and programs FREE to Soldiers,…read moredependants and retirees. Some of the programs and classes include: -Metacheck (determine individual caloric need) -Fitness Test (measure cardio-respitory, grip strength, and flexibility) -Bod Bod (body composition measurement - Upping your Metabolism Class - Weight Management Class - Smoking Cessation - Stress Reduction Management/Biofeedback The employees are super nice, helpful and believe in the program. What's not to believe in? Bottom line, the Army has paid a ton of money for these services and they are available to improve our lives and health. Take advantage! (Location is corner of Woodruff and Jackson - be careful, these are all one way streets!)

This is a great place and a wonderful opportunity for active duty members, family members , and…read moreeven civilians to learn about sleep hygiene, stress management, and nutrition. Loved the massage chair !! Great helpful staff and there is not a long wait for appointments . Well worth the effort to get there

This is a new one star review. I had an exam with this company on 5/12/2021. The examiner still…read morehasn't completed the report to date. As a result a records review was scheduled on 7/22/2021 at 12:30pm. I called on 7/26/2021 and they had not completed the records review and were waiting on an addendum from the 5/12/2021 exam. This company is the worst I have ever experienced in my life. Why in the world doesn't someone do something about this trash. The customer service representative had the nerve to ask me if I wanted to speak to a manager. For what? I spoke to a regional manager before and that got me nothing but lies to get me off the phone. What is this fake "thank you for your service" they have them tell you? This company should be banned from providing exams until they get it together.

From the owner: Since 1981, we've conducted over 12 million exams and diagnostics for Veterans and examinees across…read morethe United States.

100%. Top quality in every aspect!! Drs and nurses are the best. All…read moreOther staff the best!

If it's an emergency and you have no where else to go, then by all means go. However there wasn't…read moremuch here that I could recommend. The nurses were nice. The staff is a different story. Brother had surgery here and no one knew what the other was doing and was little help with thinking through recovery. The security guards who do the "information" know nothing about the hospital! One guard was on her phone and wasn't helpful at all. One of the entrances closes at 5 pm and the sign says to go through the emergency room entrance. When I did, I had another guard tell me that it's the front entrance and the sign needs to be updated! As a primary caregiver, I felt ill-prepared to take care of my brother. Not many of my questions were answered! I left with more than I brought. Don't get me started on the food! I got better food from my elementary cafeteria. No one should have to eat like that! Get your stuff together!

I had Dr. Carter for 12 years her and her team have been absolutely amazing one of the people…read morebesides her that I honestly love that's on her team is Mrs. stormy! When I first got there I had seen probably like two other doctors that I just was not Vibin with and I just felt like They just were not a match for myself and my family so I requested to be switched out and that's when I got Dr. Angela Carter and I'm so happy that we had an opportunity to have her as a doctor because we kept her for 12 years!!! She's one of the best primary care doctors that I've ever had and I was so sad to leave her office and move cross country. If you're looking to go to a doctor definitely request her!!!

I have team Carter as my PCM. I have had several military providers in the past but this whole…read moregroup has been the best experience I have had so far. Mrs. Carter is kind and gentle. She always hears out every concern I have and makes it clear that my health really is her priority. The rest of the staff here are super friendly and welcoming and always attempt to ensure I am comfortable. I hate going to the Dr. But because every experience here has been so good, it is no longer on my list of dreaded errands. I cannot fathom why the rating on this page is so low, but my personal experience here has been the total opposite of what others have implied.

2 stars + rating- Nov 11, I was feeling like i had a bad cold early in the morning after being…read moreexposed to a packed public venue. I made an appointment at Nextcare on Glensford Road, intentionally selecting this area based on the high quality of businesses surrounding it. I made my appointment for 6 pm to give myself time to hydrate on soup and tea. My overall experience was so-so. I showed up to my appointment 48 minutes early and I was not seen until an hour after my appointment. I understand the nature of triage so it was not so much the wait. A few notes: (1) I did not look at the google reviews so I did not see the comments previously about the "waiting". I wish I would have taken some photos of the waiting areas but it had a filthy smell and it looked as if it had not been cleaned/sanitized in a very long time. I would not want my kids to play or sit in the kid table/chairs. I felt like going to relief myself from drinking so many liquids throughout the day but I stepped inti the restroom and it looked and smelled the same as the waiting area so I held myself until i went home. Also there was no toulet paper anyway. Just not a condition I would expect to see at a "medical clinic.". (2) The front desk staff do not really hear you as I entered I told them I had pre-filled the documents and scanned my IDs on the web for this appointment. The desk person did not make eye contact but she told me to grab a mask and provide info that I previously provided online. I complied and she did later acknowledge she saw my online input. On that note, I have verification that Nextcare "pre-online documentation process" does work. (3) Regarding the masks...The front desk requested strict compliance with the mask rule which I complied and appreciated. However, they do not enforce it with the already seated patients in the waiting area. I saw most of the adults and children were not masked up. The front desk staff does not enforce them to comply. The enforced conpliance ends after they tell the patient at check-in. They cannot see over the counter if nobody bothers to get up and monitor the waiting area. (4) The actual medical staff was very caring once I was called up to walk through the door to be seen. I was given a rapid COVID exam. I was negative. Then a PA or Doc consulted me and told me there are a lot of new strains of COVID out there so he was going to do another COVID test to send out to labs who specialize in the patest strains trend. I did not know until a medical friend of mine told me later that I could have refused because that is an upsell that uour insurance may not cover and it "will come out of your pocket.". I did not know, I thought the medicalvdoc or PA was exercising authority to ensure a citizen is not contaminating the community since I drive catering/delivery in the evenings. (5) the actual medical staff and the Doc/PA told me I had to pick up a prescription at CVS on Owen drive. Not sure why they told me to go there...there is a closer CVS location at Skibo. So I went over to CVS to wait there forctwo hours only for the pharmacist Brittany to tell me there is no prescription. The Nextcare wants you to buy Robitussen. That was a complete waste of time. I wish Nextcare would have told me that instead of sending me on a wild goose-chase.

I arrived 2 hours and 45 minutes prior to close because the website stated there were no…read moreappointments available but they would be taking walk ins until close. Upon arrival, I was told they were not taking any more walkins and the site was managed by corporate but they had decided to close early. Very disappointing to bring my sick child here because the website stated we could only to be turned away.

Checking My Overall Health. I had great Service, The Nurse /PA were very thorough during the…read moreprocess. PA answered all My questions. I was seen within 15 minutes after check in. I have seen some of the reviews in regard to wait time for Medicine. I had my Medication in less than 30 minutes as compared to other Clinics which could be an hour or so, depending on how Many ahead of Me. great Customer Service and Polite. Hate that the PA , that saw Me is leaving. She was awesome. Very satisfied indeed and Thanks. Out of 10 being the highest , would give it an 11/11.

Lady I spoke to on the phone was really nice, she was able to help me figure out what covid testing…read moresite I needed to go to and if I could go with my brother to get him tested.10/10 customer service!

They have 2 waiting areas. One area with seating for 5 and…read moreit is in the front of the hospital as you enter. This is where a visitor would wait if a patient didnt have a room yet. This seems to be the go to break place for the employees after they grab their Starbucks from the BIGGER WAITING ROOM So the second waiting room you can't enter unless you have a visitor's stickers. This waiting room is big and spacious has a Starbucks, Panera and Chick Fil A So this honestly sucks for visitors. Hopefully, a CEO will see this review and look at the policy for visitors. Below are photos of the small waiting room and then the promise land waiting room area

Every person I spoke to was courteous, empathetic, and understanding! Thank you. I was making…read moremultiple calls from California and everyone was patient and kind!