A terrific experience for me, as Bicycle World, completely delivered in terms of expertise,…read morecustomer service, and personal interaction. Parrish and Dave were so knowledgeable, and their keen feel for their available products made the entire experience a terrific one. I appreciate their kindness and their overall way of doing business. So happy with my decision and the bikes that I bought.

I bought a Trek FX4 from Dave and Perrish in early 2022; a few months before RAGBRAI. I told them I…read morewanted a bike I wouldn't have to work on bc I'm not a gear head. I can fix a chain and put air in my tires but that's the extent of my experience. They sold me this bike and I've used it on two RABRAIs. No issues whatsoever except I had my chain slip off the crank set. I'd learned to hold down the rear derailleur, shift gears, and crank the pedal to fix that. The point is, I've put 1,800 miles on this bike on too long rides plus recreational use at home and it still rides quiet and smooth. Highly recommend seeing Dave at Bike World's new location in the Millwork's district in Dubuque.

I really wanted to shop local but it can really be hard when a shop doesn't maintain any of its'…read morehours. I've stopped by numerous times during the hours listed on the Web and their signs to find the door locked. No "out to lunch" sign it any other indicators that they were temporarily out. Lack of consistency and availability can kill a business no matter what products and services they offer. It's really to bad because the place looks great from the outside and the other shop in town is overrun. This just makes me sad. Another one will bite the dust probably even before the end of prime biking season.

We stopped in to buy an inner-tube for one of our bikes and got in and out within 5 minutes. It…read morewas quick and friendly service there. Right off the main drag in Clinton, very convenient!

Thank you for great service on my Trek I purchased last year! Love the new handle bar adjustment!…read moreGreat selection of bikes (which could be tempting to upgrade)! Would highly recommend Mead's for all your bike needs‍

Staff is great. Bryce and Marcy are super knowledgable and committed bikers--they get it, and won't…read moreoversell a beginner or undersell an experienced rider. Selection is good and the service team is top-notch, friendly, and great at answering questions. Obly issue is they're all Trek all the time, and I'm a Pearl Izumi guy for gear and apparel.

We were biking, and my wife's chain was not staying on the right gear. We looked up bike shops,…read morethe Bicycle Station was the closest, and open. We stopped in and asked the lady at the counter if someone one could look at her bike. She asked her husband if he had a minute to look at it. He spent about twenty minutes straightening the gears. As he was working on it, we looked around the old gas and service station. We found out the station we opened by his grandfather and had been in the family for several decades. The old gas and oil signs and cans made the place unique. Once he was done with her bike, she road around the block, and it worked as it was supposed to. We also ended up getting a bike helmet when we were there. The Bike Station was a place we would go back to. The value of the service and cost was worth the extra time. They were busy but took the time to help us out. We greatly appreciate their help, and it made our ride much more enjoyable. Thank you.

Awesome mechanic and owner. On a long haul trip and needed a tire. Got me right in and out. Even…read morerecommended a stop to have breakfast. Helped me out of a jam.

Very friendly people going over backwards to make their customers happy I'll recommend him highly…read morethey help the gold star 500 troop with a new set of shoes for rider great people

Great service always, so speedy and helpful. Highly recommend over any home shop on the QCread more

Super nice gentleman waited on me, the place was busy, he paid attention to my needs, answered my…read morestupid questions and patiently lined me up with everything. More inventory than Dick's, I trust what he told me and the pricing was better than Amazon! Why wouldn't you go there?

Great Shop! They Have all your Bike needs , accessories, apparel, and gear. Nice one stop shop…read more Owners Tim and Loree will take care of you personally. Everything you would expect from a locally owned shop and then some.

Called Jerry and Sparkys after dialing several other shops and decided to settle here because they…read moreupfront on their timeline and answered the phone promptly. Upon entering I was greeted immediately and provided an accurate scope to install new brakes front and rear on two bikes. I was quoted 2 -3 days for the repair but it was don't the following day. The price I paid and the service I received was amazing. I will be back here and highly recommend them.

Consistently outstanding! Our family has purchased many bicycles, exercise equipment and gear for…read moreyears from Jerry and Sparky's. So long in fact, even before they built their fantastic Locust location. It's a family business with a real caring attitude. They handle quality equipment at a fair price. The have great service and attention to detail.

I had an older bike that had a lot of sentimental value to me, and was in poor condition. These…read moreguys took great care and put great skill and effort into reconditioning my bike to the point where it's on the road frequently again. I also purchased a GIANT bike during my visits. A great bike at a good price. I'll be back to see about trading it in on sometime faster, more efficient on the road!

Needed a new tube in a flat rear tire on my 18 speed on our last night in Dubuque. The team was…read moresuper friendly and helpful. The job was done in a Nader 10 minutes and they also did a quick brake adjustment. This is the place to go!

Absolutely unacceptable experience at Nuts Outdoors…read more Our group rented E-bikes from Nuts Outdoors and were shocked by the complete disregard for participant safety. Staff made no effort to ensure bikes were the correct size for riders, and none of the seats were adjusted to proper height. Now I'm a reasonable person and I'm not expecting these guys to give each member of our group a professional bike fitting measuring knee lockout angles and such, but making sure they can reach the ground when stopping and are comfortable on a 50-60lb bike isn't asking for much. These are pretty basic safety measures you'd expect from any reputable rental service. Even worse, the brakes were wildly inconsistent: some bikes had hyper-sensitive brakes, while others had virtually none at all. It was a disaster waiting to happen. While I understand that, yes, we did sign liability waivers before participating. It should be noted that regardless of the liability waivers. It did not seem as though the staff had any interest in the ensuring the safety of the equipment being used by their patrons, which is completely unacceptable regardless of any waiver. One of our participants suffered a serious injury--a broken ankle--due to these unsafe conditions. When we contacted the business to request a refund for those of us who had to take a ride to the hospital and end the ride after about 30 minutes, we were met with hostility. The person on the phone berated us, used excessive profanity, and showed zero empathy or professionalism. Avoid this place at all costs. Safety and customer service are clearly not part of their business model.

Silas Pepple was the most rude person I have encountered in a long time. Very anti police. Once he…read morefound out my brother was a cop he continued to be more and more disrespectful. He first said, after we were trying to figure out what we wanted to book, that "oh you're a cop, that's why it's taking you so long to figure this out". Then he said you're not so tough without your gun and asked if he had his badge, which my brother did. He then made the comment "oh good, we can take turns wiping out a** with it." then as we were booking he said "you're not getting a discount, I'll charge you 15% more actually." But then said "I'll give you a discount if you can get me out of a low level felony". We still decided to book (our mistake) and when he came out with the paddles my brother hit his head getting in the car and he said "I'm not gonna lie, that was pretty funny". That was the last straw and we asked for a refund. Instead of apologizing for the many comments he doubles down and said we were b***hes and can't take a joke. That's when we lost it and went off on him on how disrespectful he was being. He began to yell in the street. This is NOT how you treat any customers. We are not your friend and you shouldn't talk to people who are giving you money like that. Such an unprofessional place. Please reconsider doing business with this place.

I was in the market for a bike trainer. The saleswoman directed me to the 2 in stock. When I asked…read moreif there were more she advised me (with a dismissive attitude) that they sold a lot at Christmas and people were taking there rides outside now. You lost the sale within 60 seconds. I feel in that short time she made several assumptions. I have since bought a trainer. The same one that was in your shop. The store I bought it from is servicing all three of our bikes, 1 for the trainer and 2 for the bikes we ride - outside

EXCELLENT experience. Went in with a broke binding thinking I was about to drop some money on new…read moreones. I dealt with Kyle one of the techs I believe. This dude was sooo very helpful. I have been boarding for a few years but, Kyle had all sorts of knowledge, info and was super easy to talk with about how to make my experience that much better. Needless to say I ended up purchasing some new boots and Kyle set them all up made sure the fit correctly really took the extra time customers don't usually get these days. He checked out my bindings was very clear on what the process would be. Free Flight had my new parts and had it all ready to go in about 1 1/2 weeks time. Once again thanks to Kyle and Free Flight for all the help.