Would like to give a huge thank you to Carlos today- I had an accident on a state road that is suppose to be cared by PennDot.... there was a huge strip of black ice on Penn Grant Road right near Ship Rock.... Funny all those fees money produced from PennDot and the safety of civilians goes out the window when they can't even keep trucks on the road. The cops even mentioned how many calls they produce to them and to no avail do they live up to their promises they make yet they take our money and traffik our information for some monopolization. Anyway- again I would like to thank Carlos for giving a time he would arrive at the scene- which he promptly did and then for salavaging ny vehicle from the side if the road- ensuring to do it properly so no damage would occur- then for thoroughly checking my vehicle. And blessed be to the Good Nature of the Essentiality if the Inexpressible my godh it was still drivable. Angels and humans have been one in the same for a very long time.... Carlos was one of them tonight. I thank him and I thank your service for being there fir ME working with AAA and for picking up the slack of the State and failed Republic. May many blessings come to you Carlos and to Around the Clock Amun RA Amun LUNA Amun KI PS: He had such a wonderful pure heart to even ensure my state of mind and being was okay and took the time to ask.... People who go outside of the bounds of seeing what they do and to act with compassion and grace and ask another if they are okay is a blessing. Once more my deepest gratitude for tonights incident. read more

I would like to give 0 stars. Want to start saying this place is basically the "only" place in Lancaster that work the AC my car needs. Carlos did a diagnostic, and said was the evaporator. (Good!) Work will cost $1,200 and approximately 2 days with the car. (I'm fine with that.) I asked if I could schedule an appointment, he said sure, but don't have anything until a week later. (I'm okay with this, they are busy) That Monday comes up, my husband dropped off the car... I called Wednesday, to see if there was any updates, cuz he said 2 days he would be working with it. He said that the part was delayed, was supposed to come that Wednesday afternoon or Thursday morning. I asked him if he did something in the car, like taking any parts out, at least, that once the part that needed to be replaced arrives it's just to replace and put everything back together. So, I called Thursday, and he said that the part he ordered, was not the one my car needed... So, my car was sitting there for 4 days!!!! He didn't call for anything. He never touched my car at all, every mess that I had in my car, was exactly as it was before. And I'm talking about the dash. The lack of communication is WILD!!!! I'm soo disappointed, because I get it... it's something that is a really hard thing to do, but if you are not capable and comfortable doing it, why you made me loose my time? read more

Very good people. Excellent customer service and very clean establishment. Honest and fair pricing. 10/10 experience.

Kenny is amazing! He was so patient and friendly, I had him tow me 2x in 1 week. We talked about the Eagles win, family etc. He reassured my frustration with the dealership, and made me laugh. GREAT GUY. FAST SERVICE read more

They towed my car from an accident scene late at night last night. The guys that came out were great to work with and when I went to their tow yard today to take of business the guy working (dont know his name) was super and understood how I felt. Would recommend them again. read more

I was really pleased with the service I received from this company. I had a flat tire and my lug nuts were stuck, I could not turn them with a regular lug wrench, so I called and asked if "Around the Clock T&S" would come out and change my tire for me. They agreed and were here to help me within an hour. The guy that came (Kenny) was very nice and worked quickly to put my spare on. Great service, nice guy! I would recommend this place! read more

After having a tire blow out on a highway, I made it to a small empty parking lot. I was extremely upset with my insurance company for failing to call a towing company, then giving the driver a cell phone number that wasn't mine, it took 2 + hours for the towing company to show up. Once he got the correct number, he got to me in 20 minutes. He was polite, friendly, checked the tire and was really happy we weren't hurt. He was careful with the car. I have only positive to say about my experience. Not sure if he was the owner or an employee but he is definitely an asset to his company. I would recommend this towing service. read more

These guys were absolutely amazing. My car and a curb met, and my car lost the battle. The service on the phone and in person were 100% honest about potential issues, and still made it work. I lucked out and was paired with them through AAA. As a business owner, I know the kind of service I want to provide to clients... these guys excelled over everything I needed. The were friendly, honest, and incredibly helpful. Hope to not need them again, but if I do, I'm calling directly here. read more

If there was an option to give less stars, I would. My insurance chose this company to service my road side assistance claim. When I spoke to the person who answered, he was rude and hung up on me. When I called back he had canceled my tow service and said that he "did not want to service me." Despite the fact that I had already paid. I would never use this company due to their poor business practices and inferior customer service. read more

I will never let them touch my vehicle again. The tow truck driver was very nice. Unfortunately he punctured my axle and fluid was leaking. He apologized and said he called his boss. His boss told him to take my car back to their shop so they could fix it. I was fine with that. When I got home I called, like anyone would to see how long it would take to fix my vehicle. The guy on the phone was a real jerk! I asked him if I should call my insurance to let them know and that's when he started threatening me saying go ahead and call your insurance and I'll take your car to your house right now. I was speechless. Then he said I would have to pay for everything and that my insurance adjuster would take two days to even come look at my vehicle. So I swallowed my pride and told him to fix it. I called my insurance anyway to see what my options were. So what I figured out during this phone call was that the company didn't want a hit to their insurance. That's why they agreed to fix it themselves. If they don't fix it right I will be calling their insurance company to make a claim! read more