Great service, friendly, competent. Got rid of a pesky squirrel who had built a nest behind our…read moredishwasher. A+

Great service Excellent prices…read moreWent above a beyond. I had gopher/ wood chuck issue at my house. That's Wild provided very prompt service. They came out, assess the situation fully briefed me all along the way. With in a day they came in addressed the problem. I highly recommend them for any animal issues you may have. Also they have the best prices around.

Can not give this company a high enough rating!! We had a minor mouse problem on our home and Encon…read morewas recommended by a friend who had them deal with a large mouse problem at their home. I was not familiar with the company, but spent some time on the phone with one of the technicians, Rob, who gave me all the details about the services, plans & pricing on his off time! After speaking with Rob, I called the Encon office on a Wednesday and was able to schedule a visit for two days away on Friday. Rob came right on schedule and went through the entire house, checking for signs of mice, sealing up small openings that could be causing the problems and explained everything as he was doing it. Rob placed multiple bait stations in areas he suggested as an expert including some small spaces, behind appliances, the laundry room, basement, crawl space & garage. Even tho it was his first visit he did a quick spraying for bugs in the basement and walked the permittee of the house using steel wool and spray foam to seal up any open spots he saw that could be contributing to the problem. The plan I chose was the one year which was so reasonably priced I'm not sure how Encon makes any money. It includes today's visit, plus 2 more scheduled visits, PLUS as many other visits we need to deal with the mice and any other pests we encounter over the next here including pretty much ever bug imaginable (except bedbugs, mosquitos, ticks & termites which they do treat for additional fees). Thank you Rob and thank you Encon for making more than the best out of a bad situation!!!

They've very good at what they do. Tried getting rid of carpenter ants myself but didn't work very…read morewell. Had encon come by to take a look. After one exterior treatment, all the ants were gone. They have a one year warranty and charged 225$. Reasonable price compared to other companies that were charging $300+. I would use them again.

We had an issue with bees on our front porch. Called on a Saturday morning and Anthony came out…read moreimmediately for a free consult and then did the treatment the same day. Came with a 30 day guarantee. Very happy with the service.

What an amazing locally owned business!! I called today (Saturday) and explained my invasive ant…read moreissue to the lady who answered the phone. We also had guests at our home so it was important to me to resolve the issue quickly. The owner/technician Anthony called me back in 15 mins and said he could be at our house in a 1/2 hour. He got there, inspected the house, told me what was going on and told me what he was going to do to resolve the issue. He thoroughly explained what to expect over the next 24 hours and said his work was warrantied. My expectations were exceeded!!!

Justin came yesterday for treatment of carpenter ants, he was very respectful and explained…read moreeverything in detail, would highly recommend this company for any pest control service reasonable price.

We hired Guardian to treat our brand-new apartment for ants. Unfortunately, the technician used…read moreequipment that had not been properly cleaned, causing the spray to leave drip lines and stains all over our freshly painted walls, the floor, doors and cabinetry. To their credit, they returned and attempted to clean the damage, but they were unable to remove the stains. They acknowledged that the damage was their responsibility and agreed to pay for the apartment to be repainted. Months later, despite repeated follow-up, we have still not been compensated. It's incredibly disappointing that a company would admit fault, promise to make things right, and then fail to follow through. Accidents happen, and I understand that. What matters is how a company responds. Unfortunately, Guardian's customer service after the damage occurred has been far more frustrating than the original mistake. I cannot recommend a company that does not stand behind its commitments.

Steve and Will are very professional and courteous . They take care of any pest problem I might…read morehave . Easy to talk with . Great job guys !

The technicians have been helpful and very knowledgeable but we ran into an issue yesterday when a…read moregel bait was used indoors and not included on the report afterward. We have a 4 month old puppy who is into everything and started licking/chewing the baseboards near where ants were prevalent indoors. When I called, Stephanie was less than professional and seemed annoyed that I had concerns. No matter what I said, she dismissed me, argued at every turn, and didn't apologize until I told her how frustrating the conversation had been as a concerned parent. Even then, her apology was "I'm sorry ma'am. I do understand but like I said...." She just kept reiterating "Ma'am (condescendingly) baseboard treatment is standard with all of our visits." Mind you, we've never had baseboards treated before this visit. Treatment has always been on the exterior and they've only ever iterated that kids and pets be kept indoors. Stephanie said the stuff he was putting down inside was the same as what he put outside (bifen) when I called back this morning because my puppy was vomiting and refusing food. After speaking with Jose and describing to him (as I tried to do with Stephanie) what I saw the technician use, he said it wasn't bifen but was likely gel bait (not at all what is used outside.) I was going back and forth with the vet and DeBug all morning trying to figure out how emergent the situation was and when I finally was able to speak with Jose, he helped calm my fears and let me know what the product actually was and how the call should have been handled. I do appreciate his professionalism and approach to feedback from a customer. As I told Stephanie, I was trying to work toward a solution and share my frustration as a mom of young children and dogs. I am unsure if we will be continuing service because, although Jose handled things well, Stephanie is the main point of contact it seems and needs more training or a spa day before she interacts with worried customers again. The screenshot I've included is an example of how the phone conversation went as well. Weird (inaccurate) responses and entirely missing the point of what I was asking. For what it's worth, our puppy is alive and well, eating again and no longer vomiting, so that's a relief.

terminix = quality pest control covering the greater ri area. two thumbs up, without a doubt.read more

I called Terminix for mice in the basement. A tech came to my house, put some sticky pads down in…read morethe basement and $1300 later the mice situation seemed to be gone. Some time later I received an email stating that a tech had been out to my home for an inspection and everything was okay, no mice were found. No notice from Terminix that he was coming. This happened twice. First of all my gate in the yard was locked so there was no way he could have gotten into the yard. Secondly, I'm not concerned with mice outside. It's mice that are inside that I am concerned about. Why tell me he did an inspection when he didn't? I foolishly though a supervisor would call me to discuss what had happened. No one ever did.

John and John are terrific! Very accommodating and responsive to our concerns. Thorough…read morewalkthrough to determine problem areas. Plan devised and a yearly contract in place. Very reasonable pricing and great service. Highly recommend!

We were having problems with mice and John quickly came by, did a very detailed inspection on our…read morehouse and gave us great recommendations. He was very thorough and honest. It's not often you come across such an honest contractor who seems to really enjoy their job. That's what I found with John and I would highly recommend him. You can trust that what he recommends is best for your situation. Very happy!