We are current residents. We've been here for 2 years so far and renewed for another 15 months. We…read morelove it here. The office staff of 3 and maintenance crew of 3 are professional, friendly, knowledgeable and caring. Each time we've ever needed them, they've always been responded with a sense of urgency and care as if we were family. The sense of community here is pretty stellar compared to other places we've resided. We've got great neighbors who care about each other and us. This year 2026, we've been slammed with 2 unusual snowstorms. The maintenance team has been working day and night cleaning the property so residents can get out, but stay safe on the slippery lots and walkways. We highly recommend living here.

Very crappy, not well maintained apartment community. The leasing staff is the least competent…read morestaff of any rental company I have ever experienced. And I have worked in leasing for several years in this area and the DC area. This place isn't very expensive but is very overpriced for the worn out apartments they rent. We were shown a beautiful model and given a very half assed "renovated" unit that bore no resemblance to the gorgeous model. We had a lot of issues with bugs of all types. The unit was given to us very dirty. Gutters were full of crap so many overflowed. Do not rent here!!

I've lived here for not even a few days and I already don't want to be here, the neighbors upstairs…read moreare constantly making noises (all day long) and it sounds like they're coming through the roof! I don't know if they're bowling because at sometimes it sounds like a bowling bowl hitting the floor, and it happens as late at 12 o'clock at night when I'm trying to go to sleep. This is absolutely ridiculous, I have never heard such a commotion before in my life. I talked to the leasing office about it, they said they would talk to them but doesn't seem to be resolved.

You hear everything like water when someone turns it on . I hear the townhouses being built Trash…read morebeing picked up from shops across the street and lights, my electric bill is more than my house was. No I owned it , Three bd living room, dining room, kitchen , family room, laundry room, mud room. Had swimming pool. I never paid this much . But On cold days the toilet sets are cold. The air that comes in the windows is crazy. I but curtains and drapes hoping it would help. It is so cold in this apartment. I love the people who work here. Office to maintenance workers are wonderful I can't say a bad thing about all of your staff. I do think that it's a very expensive to rent a garage 160.00 month and can't even go right into it it takes effort. If I could just pul in it would be ok. The outside grass and snow people are ok just put to much salt down I could pick it up and reuse it. Also the balcony is a joke ! It's not a normal One half the size of others no rail bunch of junk air conditioners and trees no view a stone Throw away from all the trees that block you in . I would love to see things straighter out a Little the insulation some to. Thank you for reading my blog.'

Staff is not helpful. Started the lease process in the beginning of April and it took until mid…read moreJune to get a signed lease. The process from start to finish has been a complete nightmare. No one responds unless you call or follow up to nag them and I have called many times where no one answers the phone at all. Absolutely Horrible Customer Service!!!!!!!

We had a list of items we wanted taken care of before moving in. I handled most of them, since it…read morewas easier. The staff was helpful getting us signed up and handled the credits as promised. Overall, we think they do a nice job.

Couldn't be more relieved to have moved out of this apartment complex. Here's what you should look…read moreforward to during your stay: - You will go through a giant headache of an application and lease signing process. They rely on a million outside third-party vendors for everything, from rental insurance to pet background checks. You'll end up paying for things you don't want, without your consent - Expect spontaneous and miscellaneous fees to be charged throughout your stay - When these unexpected fees are due, credit card payments will be disabled, and their payment processor will add unreasonable fees for using alternative payment methods - You will interact with a leasing office and building management team that lacks professionalism in customer service. Prepare for incomplete responses, ignored requests, and outright rudeness - Expect maintenance staff to enter your apartment without prior permission - Work order requests can go unanswered for weeks - You may be surprised your apartment lacks basic features, like overhead lighting - Your Amazon packages are at high risk of being stolen and misdelivered due to inadequate security measures

From the owner: Experience the best of everything at The Point at Glen Mills with comfortable apartment homes and…read moregreat shopping and dining just steps from your front door. Choose from spacious one and tow-bedroom layouts designed with well-appointed style and refined luxury featuring private balconies, lofts and dens. Plus, enjoy distinct amenities including an on-site putting green, yoga studio, salt-water pool and more. Home to one of the region's top school districts, Glen Mills has vibrant cultural attractions, beautiful outdoor destinations and a wide selection of fashionable shops and eateries. Experience all that the local area has to offer and experience the good life at The Point at Glen Mills.

Unbelievable staff here at AVE, Newtown Square PA. I needed a temporary fully furnaced place while…read moresearching for permanent quarters to be closer to my aging father. During my stay I had many "adjustments" that came up with regards to accommodations and changing dates on my leasing terms. Everyone from the front desk to the maintenance and housekeeping has been extremely helpful and I highly recommend AVE in Newtown Square. I only with there was a one bedroom available for me to permanently stay here!

What's not to love. My wife is safe and cozy here on work. Garage with elevator and stairway…read moreaccess. Elevator area in Garage is climate controlled with heater. Everything is maintained. Pool, snow, ice and even the barbecue grills have always been topped off with propane gas. In main lobby free Starbucks Coffee and hot cocoa. Full gym with spinning class area. Conference room, pool table adjacent to a party ready like room area with fridge, dual sink, two flat screen TV'S with ALL THE CHANNELS, Lounging chairs. From Miami to here has been a good transition for my wife on work. So glad.

Attached are photos from my move-in date…read more My apartment was $1800 monthly. I would place the value of domicile at around what $1200 *should* get you. As a veteran, I've lived in plenty of apartments, and I have to say that even with recency-bias, Top of the Hill is in my bottom two. **1 Washer and 1 Dryer, per building with 6 units having to fight for time to use them. $2 to wash, $2 to dry, the machines are very small, and better believe people do not set timers to pick their stuff up.** - You will NOT be allowed to use the paths for U-Haul or car. Grocery runs and move-in could be at least 150 yards, not exaggerating. - Apartments (at least my unit) were built in the 60's and it's VERY adamant. There WILL be black mold (see pictures). - Little to no cleaning or prep was done prior to our move in (pictures attached) both bedrooms had human hair painted over the walls, not kidding. - Walls are paper thin, so you'll definitely be up-to-date with the neighbor drama and vents connect units so you will ALWAYS know when your neighbors are cooking fish. - AC/HVAC units are EXTREMELY dated. In October 2024, our AC went out during a Wilmington heat advisory for 4 days. The highest temp that week reached 94 degrees F. I was told, while I was at work with my pets home, that the air conditioning would be fixed. I came home 8 hours later to an 85 degree apartment with my pets inside, with ZERO call or email from the staff letting me know about delay. What if my kids were home? The apartment was out of motors for our unit (unit constructed in the 60's, so they had 60 years to restock...) so they offered to comp us a hotel stay before telling us to USE THE POOL?!? We declined, decided on a portable AC unit, was given the OK by the leasing staff, only to be told "No" by Kerlene (properly mgmt) AFTER we purchased it (she was on vacation, lucky her.) An A/C unit is magnitudes less costly than a hotel stay. I had to provide emailed receipts from the leasing office to Kerlene for her to cave and offer me $50, which we OBVIOUSLY pushed back on, and FINALLY got reimbursed $200 (as a rent credit) after 10 back and forth emails. I even used my Veterans Discount to lessen the cost. Units are old, they had that much time to have spare parts. I have my emails of this archived and this was our reason for refusing to renew. - Trash service is abysmal and as I'm writing this the dumpsters are overflowing and it's raining. Your mileage may vary dependent on how little of the Delaware Tennant Landlord you know. Study this and your lease. Honestly I could go on and on. Some of the leasing staff employees are very kind, but man; that property manager... she's definitely the right kind of person for the job. Check out Whitney Apartments in Claymont instead. That's where we relocated and we are paying $50 less for $5000 more in peace of mind and a far less predatory rental agency. Thanks, Panco! Sam

I moved here in October, i never had a problem with my apartment. Every time I made a call into…read moremaintenance they were here the day of or the next day and fixed the problem. My toilet seat broke twice. They replaced it twice with a sturdier one other than that I have nothing to complain about Dee Dee is so nice. You ask her for anything and she's willing to work with you and make sure the job gets done. She's the best keep up the good work Dee Dee. The only thing I wish they did was pull up the carpet on the porch and whatever else is underneath the carpet and put something new down. I guess I'll have to do it myself. Unless I asked Dee Dee and see if she can help me with a solution for that

If you live here you will be treated like family. Claymont is beautiful and Woodacres plays such a…read morebig part in its beauty. The management is wonderful. Service is always on time. With its manicured lawns they stand out among the rest of the complexes in the are. Love living here!!!

NOT SAFE! All residents hate living here!!!…read more * they have more 1 star ratings than any other!!* Horrible company. They love to say that there were a lot of issues before new management can in, but that is a load of crap. The new management still sucks. They don't take care of ANY ISSUES. There is one family upstairs that is abusive towards each other and their children, they scream at all hours of the night loud enough to wake my baby, they had a fight and threw mashed potatoes all over the hallway, they open the building hallway windows (not their personal resident windows) when it is 40 degrees outside because they smoke inside, I could go on and on. This leasing office offers ZERO support. They don't have the decency to even respond to my emails in regards to this issue. So many more issues here: parking, recent building fire, sketchy people at night, tons of people who smoke weed. Many people in my building have complained and nothing at all ever gets done. All noises are heard through the floor. Zero through the walls. But the holster upstairs wall and it sounds like a 1000 pound elephant. This place is NOT worth it. The 14 month lease is a TRAP. Furthermore they have zero compassion. I lost my job 3 days after signing the lease (which is nowhere near worth what I paid with no gym, pool, etc) and they wouldn't let me out. IF you want to get out of a lease you have to give 60 days notice (only occupying residence for 30 days) and forfeit a full months rent. They have no additional clause for emergency situations.

Update: I've now been in the complex for six months and things have only gone down hill. My…read moreupstairs neighbor, for a reason I cannot understand, HATES dogs. My dogs have adjusted well to apartment living and only bark a few times a day for less than a minute or two. I actually WANT them to bark when there is someone outside my door. They stop when I tell them to, for the most part. Yet my upstairs neighbor continues to STOMP on the floor with EVERY. LITTLE. SOUND. the dogs make. And I don't mean just some light banging. It's 3-4 rhythmic stomps that are so hard he has knocked several pictures off my walls breaking the glass frames. I've had to remove all pictures and anything breakable from my walls. I have reported his behavior NUMEROUS times to the office staff who refuse to do anything except tell me to report it to the police. I work in public safety and this is NOT a police matter. I have dozens of police reports, dozens of complaints to management, and have gone so far as to start documenting all the issues in other places so I don't continue to be a nuisance to my local pd. He has even bought anti-dog, anti-bark machines and placed them on his deck to annoy MY dogs. He was told to remove it (I think, management never did call me back) and yet this am it was back up there in all it's green flashing light glory. I have multiple witnesses to his escapades and management still refuses to do anything. I am searching for a new place to live and when they try to come after me for breaking my lease, my attorney has said we will cite how THEY broke the contract by continually allowing my neighbors to willfully and intentionally harass me. My dogs may bark (NOT excessively), they are DOGS, but this is supposed to be a pet friendly complex (trust me by the amount of dog poo all over the place from people not cleaning up after their dogs you can tell there are a lot of dogs). My dogs do not bark to intentionally harass my upstairs neighbor. He DOES willfully and intentionally stomp, put things outside his apartment, leave notes on my door, etc to harass me. I'm afraid next he's going to try to poison my dogs or worse. He wins, I'm out.

Negatives: Low water pressure…read more Fees the landlord refuse to explain like $9/m "environmental fee" taken from a blue sky. I'm being charged $50/m for just sewer, water extra. HVAC system noise is deafening. Strange sporadic odors coming from the bathroom sub-floor which they refuse to acknowledge and investigate, instead came over to intimidate. Some maintenance staff is outright rude. Garage is very narrow, barely fits a compact SUV. Positives: couldn't come up with any