David was amazing! He arrived on time exactly as promised and his level of communication prior to…read morearriving was perfect. He took the time to listen to my concerns around the "unwanted visitor, aka squirrel" living in my roof somewhere. He did a thorough inspection of the house, attic space, and roof to look for damage and entry. He was very professional and actually had an opening a few days later and is coming back to make the repairs. Overall i was highly impressed and the reviews that i read online back up the professionalism. I highly recommend them if you have any unwanted wildlife in your house :)

I had a wonderful experience at BEACON! BRYANT was amazing and went above and beyond to help us…read more The service was fast, friendly, and high quality. I really appreciated that he'd call before coming over and give an eta. I will definitely use their services again and I highly recommend them to everyone!

Great experience. I had five pest control companies visit my house for termite prevention and Orkin…read moreis the only one that actually went all over the house and into the attic. Super professional, and their price is on par with the local guys. I didn't expect to go with the big brand but it was a great experience and I highly recommend.

I did not feel I was getting a good value for the price they charged and I canceled the service…read more The service technician did not give proper notice as to when he was on his way and did not maintain good communication.

Very professional, informative, reliable and effective service . Would recommend this business for…read moresure. Thank you so much for going above and beyond :-)

In today's world, you can't get people to call you back, and if they do call back, they don't show…read moreup when they promise to. If they do show up, they don't finish the job when they say they will. You end up calling them multiple times to finish what they started, and they never come back to complete the work. Trapline is the exception to that rule. I made contact with them, they showed up as promised, and did all the work they said they would. They got rid of some very destructive raccoons for me and repaired my soffits. They gave me a quote and a handshake, and they delivered on all of it in a very tight time schedule. I never had to call them back. They did the work they promised completely without any prompting from me. That is rare in this day and age. If you are in the Orlando area and have critters driving you crazy call Trapline and let them take care of it for you. You guys deserve the five stars, you earned it. I will post this review here, there, and everywhere--and by everywhere, I mean Facebook.

I sent a request for quote / availability through Yelp at 3:00am during a sleepless night of what…read moresounded like a large rodent scratching through my attic door. I got a response before 7am and someone was out by 11am. I was impressed by the quick response and showing up on time a couple days before the holiday. Nestor, the tech who came out was friendly, respecting of our home and in my mind conducted one of the most thorough and honest free estimates. We have a pest contract with another company and he suggested we reach out to them as well to see if they would handle, what we thought to be a raccoon as to not violate our contract. He went into the attic (helping me move boxes so we could get into the second attic entrance) and found that it was a rat caught in a trap and it happened to be right on top of our hallway attic entrance flopping around. I was able to call my pest control company and they removed the rat and rechecked entry points and helped seal other potential areas that Nestor pointed out to me during the inspection. I would not hesitate to call them in the future and have reached out regarding a treatment for the attic to neutralize the rat feces.

I can't say enough wonderful things about this company. I will forever use them for pest/rodent…read moreissues. They are a honest, caring, dedicated company. We called many places trying to get help with our squirrel problem. We didn't get calls back and when we did we were quoted outrageous dishonest prices. ABC Home made a in-person consultation with us immediately. Jimmy the representative was so kind and took Covid seriously. He easily identified all our open access points on our home and came up with a decisive plan to help us get rid of our squirrel problem without harming them. Their prices were honest. He even told me a little about their company and made me like them even more. We decided to go with this company and it was a great decision. He immediately got us scheduled as soon as he would with their guy Alex. He came out a few days later and he set up the one way exit and sealed all the holes. We had no squirrel problem within days. After the squirrels were gone he came back and sealed the holes for good. This price also included a one year warranty so I can rest assured. I really appreciate this company's service and will be sharing them with everyone.

came right away, explained everything, opened outlets and sprayed safely for my pets.read more

From the owner: With over 10 years of experience in the pest control industry, your one-stop solution for…read moreaffordable, reliable, and knowledgeable pest management. From residential to commercial spaces. Let us be your partner in Pest Prevention.

We've worked with Rowland Pest a few times now for some ongoing termite issues and we couldn't be…read morehappier. Long story short: we made the switch after swarms at our house were getting more frequent and our previous pest control company that we had a termite bond with just wasn't cutting it. After the first visit, termite activity completely disappeared for over a year. As you may know, without tenting your home, you can't ever fully get rid of termites, especially living in the Colonialtown neighborhoods. The large majority of older homes deal with it in some capacity. Our last two visits have just been quick spot treatments because of the protection and treatment we got the first time. We only ever have 1 or 2 small sites of activity a year (no more swarmst though), which is a huge improvement from the last company we used. All in all, we're happy with the service and recommend them for termite bonds. Every employee that's serviced our home has been on time, professional, and easy to communicate with. Highly recommend.

Everyone I talked with from the person on the phone to the guys who came out for the estimate and…read morethen did the job. We're super friendly. Fast efficient and addressed all concerns... problem solved.

I cannot recommend Critter Control based on my experience…read more I hired Critter Control for attic remediation, wildlife exclusion, and insulation replacement. Critter Control subcontracted the insulation work to Sun Insulation. The exclusion work was completed, but the insulation installation was canceled on the scheduled day due to the subcontractor's equipment failure. This left us without insulation during a Florida summer and forced us to scramble to find another company on the eve of a holiday weekend. We ultimately had to pay for a hotel because our home was not ready to occupy. What disappointed me most was not the equipment failure itself. Unexpected problems happen. It was how Critter Control handled the situation afterward. The owner never returned my calls.The insulation company's manager never returned my calls. The office staff repeatedly minimized the impact of the cancellation. I was told that because I had rescheduled an appointment weeks earlier, after a vendor that was scheduled to complete work that needed to be completed before the insulation could be replaced was delayed due to a car accident, that this situation was somehow my responsibility. The discussion repeatedly focused on how quickly the exclusion work had been completed while largely ignoring that the insulation portion of the project--the reason the house was uninhabitable--was never completed by their subcontractor. Critter Control eventually agreed to reimburse one hotel night, which I appreciate. However, they refused to remove or adjust the bundled warranty despite the fact that I no longer have confidence in using their company in the future. The office manager just kept repeating "You signed the estimate." When I said that I signed it in good faith that it came with at least a basic level of customer service, she simply kept repeating herself. Legally, she is correct. But it was certainly poor business practices. Throughout this process, even before things went wrong, I felt like I had to manage the project myself rather than having the company take ownership of the customer experience. Multiple phone calls went unreturned and the team at Critter Control did nothing to help facilitate communication with the subcontractor they chose. The biggest lesson I learned is that when you hire Critter Control, you are also depending on the performance of their subcontractors. If something goes wrong, don't assume you'll receive proactive communication or have easy access to company leadership. I sincerely hope others have a better experience than I did, but based on mine, I would not hire this company again.

It started with their horrible AI voicemail system. Then waiting for their representative showing…read moreup two hours past the visit window. The quote for work was $1760 to animal proof three dormer soffits. The work effort for the two technicians took less then 3 hours and the results was a complete eye sore for all to see. The technician screwed flimsy sheet metal to the fascia boards and glued it to the shingles. Everything was uneven and rushed. At a rate of $300 an hour per technician, I would expect the work to be neat and precise. I text and called to express my concerns and when the manager finally came out he said that this is what they typically do and can not fix it. He offered to refund my deposit but failed to mention that they are retaining 25% of the total cost. $440 dollar spend for holes in my fascia boards and glue on my shingles. Do not do business with this company.

Can't say enough good things about them. Highly recommended!…read more My parents have been happy and loyal Royal Palm Pest Control customers for years, so when I moved to the area a year ago and was looking for a pest control company, they suggested I give Royal Palm a ring. And I'm so glad I did, for 2 key reasons: 1.) IT WORKS: From a purely functional perspective, the treatment definitely helps keep pests at bay. For the first few weeks after we moved into the house, spiders, ants, and palmetto bugs were nearly everyday occurrences (as they tend to be in Florida). After Royal Palm treated, it felt like we had our house back. We pay for quarterly treatments, and while they offer free interim treatments if we notice an uptick in pests in the home, we've never had to avail ourselves of that offer. If we ever see an insect in the house, it's rare, and they've usually given up the ghost by the time we find them. 2.) CUSTOMER SERVICE IS SPECTACULAR: They always call US to schedule our quarterly treatments, which is a nice perk because I'd never remember. They're always friendly and professional. And our technician (Craig) is a super nice guy. Very efficient, always on time, AND he wears booties over his shoes when he comes into the house, which is such a nice touch. We like to maintain a "shoe-free" home to keep the floors clean, but we don't typically ask guests to remove their shoes because we don't want to make folks feel uncomfortable. So the fact that he wears paper booties over his shoes as a matter of course is just an incredibly thoughtful thing to do. Again, highly recommended!

I'm out of their service area but they are certainly responsive and helpful wish I could use themread more

I was door knocked by a salesman. I was pressured into signing up for some service under the guise…read moreof canceling anytime. I had a couple of services and it made no difference. So I canceled. A YEAR LATER they charge me 675 dollar for a cancellation. I refuse to pay. They bill my card without my permission and then I dispute it. They fight the dispute and the charge remains. Complete scam. Do not sign up for their service.

EXTREMELY DECEPTIVE AND PUSHY SALES PEOPLE! A man came to our home MULTIPLE times throughout ONE…read moresingle day after being told by me I was not interested in any pest control. Then he circles back hours later and catches my husband outside whom never knew I denied this man service to begin with. He pitched his nonsense and somehow convinced my husband to have someone come out. We have been borderline forced to use this company for months now and I've only seen someone maybe twice. We have ants everywhere and I mean everywhere. Large bull ants coming into our home, into our children's bedrooms, tiny ants on counters and on window sills, and I am just super displeased with this service. I called today to cancel only to be told we were locked in to an 18 month contract!!! Mind you we were never told this on the front end which is deception. Upon reading the other reviews, I now see I am not the only one who has had this experience sadly. We do plan to contact our contractual attorney to reach out to who ever owns this shady business. And, to whom ever comments on their google account, please do not send some copy and paste rebuttal comment that you have said to every other person who has complained. Take some ownership of how you do business and make it right for those of us who are not happy and have been deceived by your slimy sales people who solicit business in a No Soliciting Neighborhood.