Fantastic customer service and prices! Woman I met at counter could not have been nicer on both my…read morevisits.

The people at this business are the best!! They were great when my Dad purchased a mobility scooter…read moreand lift from them. When my Dad passed they were just as helpful in taking those items on consignment for my family. They have gone above and beyond in dealing with buyers and their needs. Some of who were a nightmare or no shows. Scott and the staff have all been amazing. I don't know how we'd do this without them!!! They are super knowledgeable, helpful and kind. You will never regret doing business with them.

Outstanding customer service and support. Charles M delivered my wheelchair and took the time to…read moredemonstrate how to use, breakdown, assemble the chair. Answered all my questions and concerns with his experience and knowledge of my wheelchair. He showed compassion, patience, and gave me great tips on safety and troubleshooting. I highly recommend Reliable Medical for all your medical equipment, supplies, parts and service. Thank You Charles

I wanted to update since I had always received GREAT service until my next to the last one where I…read moregave a one star review. I DID go back since I needed repair and couldnt find places familar with Luggie. My experience was back to it former 5-star quality. There was no evidence of the offending employee. Everyone was GREAT!!!! I even tried to tip them because they were so wondeful and the guy refused saying "Its our job!" After my last experience I feared they would gouge me as that gal tried to but went back since all other experiences with them have been great. I am GLAD I did! The folks were terrific and HONEST!!!! I am glad I gave them a try again. I wouldnt have but for the truly exceptional service I had in all prior dealings. I do not think they changed hands but rather the negative experience I previously reported may have been a single gal having a negative day.

I just purchased my second Scooter from this business. Their products are great. My last Luggie…read morelasted through seven years of hard use with no significant problems. Eva was great to deal with. I purchased a demo from the showroom. After a few days I wanted to swap it out for a different model that would fit in my vehicle better. She worked with me on the exchange so I got exactly what I wanted. All of the staff is very friendly and go out of their way to be helpful. I will definitely return when I have worn out my new scooter.

Was looking for a new powered chair to help grandma enjoy the outdoors again. Broke her foot years…read moreago and isn't able to walk long without pain. I found them and compared quotes, but was sold with friendly service over the phone. Stopped by and checked out some chairs with grandma, found one she likes and was reasonably priced. They taught us how to work it properly and have taken it for maintenance since grandma loves the thing but isn't too careful with it! We rarely have to wait long for service, plus manager at the warehouse is great to work with, they treat you with kindness and respect, and has patience with the elderly unlike other places we had to deal with in the past.

I love my chair, it is beautiful and handles very smooth.My customer service representative was…read moreprofessional, attentive, to my personal needs .Thanks Javier!

Great service!..with the best prices!.Chris,Amy,and Uriel are the best...ignore the mean…read morereviews!...from Dr Choi

Horrible place. If you are considering this company it is…read moreimportant that you read my experience. I went in to buy few medical supplies. I had done my research and knew exactly how much they cost new. Their prices were even higher then brand new. Just my experience

I am a facility manager at a large veterinary specialty practice in Memphis, TN. West Coast is my…read morego to place for repairs or purchases of refurbished equipment. I have sent them 90% of my repairs over the past 4-5 years with no issues. The staff are completely professional and easy to work with and I have not had anything that they would not look at for me. I would strongly recommend them to anyone looking to get this kind of work done...

I have a veterinary surgical referral practice and use quite a few orthopedic powered systems, many…read moredepending on nitrogen hoses to operate. I sent two of them in have a new outer sleeve applied, to reduce their diameter, and to have other repair work done. The work done was OK on one hose, the other had a permanet twist at the end that caused leakage of gas. When I returned the hose to be redone, they returned it to me with the large diameter outer sleeve (the same thing I had paid to have removed previously). These hoses are packed into "sets" that have little room and the larger diameter makes them very difficult to place into the pack. Anyway, when I communicated with Irma Rivera, the office manager, and asked that they replace the outer hose the response was, "We do not have any of the smaller diameter air hose available. If any does become available in the future I'll let you know." So in fact they caused the problem and made no attempt whatsoever to fix it. I cannot recommend this type of customer service to anyone. There are other medical equipment repair sites that do much better work and stand behind the work they do.

Very quick and efficient!! Soo happy they are in the same office as Dr Kim!!! They took my…read moreinsurance and I was out with my new RX less than 5 minutes!! I am happy to see they are so much closer now!! And neighbors with my doctor!! Thank you!!!

Love this place. So convenient after seeing g my doctor. The staff is friendly and efficient…read more Super fast.

Very accommodating ..... and professional. Delivered my equipment the day the request was made and…read moreset it up.

Extremely helpful and understanding. Rancho Mobility made sure my mom got the help she needed…read morethrough a broken foot. Special thanks to Barbara for going above and beyond, even offering to stay late to make sure we could get there in time to get her knee scooter. All in all a great experience.

No one was there....no one answered the phone .... I needed to contact you regarding a dental chairread more

For the colleagues in the dental business, we are trained as dentists and not technicians. We are…read moreusually bitter that anything sold to us in this field comes with a huuuge price hike. If you talk to a rep from schein, Patterson, etc, they want to sell you nice new equipment. So usually a single operatory with the dental chair, stools, delivery unit, will cost about $15-25k new (dci-adec). And you all know that is being modest. But with that $15-25k you get white glove delivery, all the cords tucked away, and a training session on what each button does. I'm a rather buy it and I'll figure it out type of guy, and hate paying premium for someone showing me how to regulate water pressure or programming a chair. Estrada dental sells you "Used" dental equipment. So you gotta do your own research. If you buy a chair or a chair part made in 1995, it's 25 years old!! So even if it looks new from hank, I might break on you or need a replacement part or two. So just know what you are buying. For me, we bought 7 pelton crane spirit 3000's and 3 boyd chairs. They were rewrapped in a custom green upholstery. These guys will make these chairs look brand new. The upholstery team is top notch. The pelton cranes chair I bought refurbished, but bought NEW delivery units from DCI that they installed onto the chairs. I also got a midmark air compressor, and bunch of doctor and assistant stools. Advice when buying used dental: anything with lots of moving parts: buy new or slightly used. Like delivery units. Chairs and stools: if they're new upholstery, and the hydraulic works great, why spend over triple for new? BUT!!!! Be very ready to grab a wrench or have to buy a replacement part. For example, the chair pad controls on the pelton cranes are very annoying. They work, but i spent $450 per chair to buy different foot chair controls. So be ready to spend a few bucks to fix it up more to your liking. So I spent about $10k an operatory. Yes. Some stools were weird, some chair arms swayed a bit. I swapped out some stools, and even swapped out 3 chairs because we wanted them to go "lower". Hank will give you a sweet deal, but I'd be ready to spend 10% more and some time to adjust it by yourself. So we have 10 operatories. I can get away with a chair or two needing adjustments and not being used temporarily. After everything was installed, it took like month and a half to work out kinks. If you buy new, that may be like 2 weeks. Darin, who installed everything, is a very knowledgeable guy. He runs around and fixes and installs everything, but is usually super busy! But again, know you are buying "used". It's not for everybody. But I feel we saved about 100k. So with that saved money, we were able to buy a NEW CBCT machine. If you are pretty handy your self and can adjust some dental chair issues yourself, go with hank. If you don't know how to swap out a 3 way syringe, or tighten a swinging radius arm, maybe better to pay the premium and buy new. But I am very pleased I went with estrada dental. Just remember! Do your own research! See for yourself the pix of their handy work!