Outstanding Service!…read more From the our very first consultation to the final installment, the process was smooth, professional, and efficient. The owner explained all of our options clearly, and helped us choose the best system for our family home. I really liked that he didn't try to sell us things we didn't need or was out of our budget. The installation was fast and thorough. He took the time to walk us through how everything worked and made sure we were completely comfortable using the app before he left. I highly recommend Soundwave Precision Media!

Juan was amazing. He was reliable, competent, and very personable. I really enjoyed working with…read morehim, and I wish him much success in the future.

Juan was great. I called him to have 3 TV's wall mounted. Hiding the wires was a requirement and…read morehe offered several solutions and had everything with him to do whatever option we chose. The TV's were hung perfectly (even according to my highly critical wife :). Very professional and friendly. I highly recommend. I saved his info for any future needs.

Troy with Telly Wall was amazing .. customer service was best I ever seen ... I am so happy that I…read moreused them to hang my tvs .... My house is perfect because of them!

Trust me don't waste your time!!!!!! They will constantly make an appointment with you only to not…read moreshow up. I guess his wife is the appointment setter whenever she realizes you're a woman her attitude gets nasty. I called for the 3rd time to see where was the technician I went out my way to be home she told me they cater to a lot of people and coming from Alpharetta to loganville was too far... this is after the appointment was set up. Wow

Just had a flat screen install done from Andres and I'm very happy with the results! Great guy and…read morevery knowledgeable in his field. It's hard to find people who are punctual and have awesome prices. I'll be sure to recommend to others and have Andres back for more work.

Andres was professional and easy to work with. He and his co-worker, Alejandro, installed two TVs…read morefor me. They were efficient and educated me along the way. My brothers told me not to get someone to install the TVs, but I'm glad I did. I am very happy with the way the TVs look on the wall. We will enjoyed them until the next big thing!

Given the perceived complexity by an amateur techie (me), I knew I couldn't tweak my home network…read moreany more than it already was. I had an abundance of hardware that was both unnecessary, and not working as it should. If you're paying for high-speed internet (100+ mbps) and are getting far less, you owe it to yourself to get it working correctly. I called Electronic Minions for help troubleshooting my home network. They responded to my email on Friday, came out for a preliminary assessment on Monday, and completed the entire job on Tuesday. Harris (the owner) is a networking guy. He knows how to go about troubleshooting home or business networks. While he, like most other tech services, have preference on brands of products, he's transparent and honest. He diagnosed my issues, suggested a fix, charged me his cost for the hardware, and a reasonable cost for installation. He's prompt, knowledgeable, and will offer you options at varying cost that you can consider before signing below. Is it cheap? No. Should it be? Absolutely not. Our house has doorbells, cameras, phones, media players, TVs, game consoles, thermostats, and computers. Literally dozens of devices that rely on a fast, consistent signal. I feel like he charged me a reasonable price, will follow up to ensure that it works as advertised, and was open and honest in troubleshooting and offering a solution. Well done Harris, you did a very good job.

My daughter noticed our OTA antenna worked its way out of the chimney and needed reattaching. Still…read moreworks. I contacted several companies on Yelp. The fee I was quoted for it by EM was $250 flat. I thought that steep, it's about what I paid to have it all installed including the cost of the antenna 6 years ago by the now retired Cliff at Atlanta Antenna. While the chimney is on the second floor, it's accessible by climbing from the first story over the garage. Anyway, sent photos from the ground and was basically told it would be easier to replace the antenna for the $250 plus the cost of the antenna. What? Anyway, found someone used by a home theater installer and he did in 20 minutes for $150, closer to what I expected to pay Pros Got back to me fast Cons Price EDIT: The person who came and did the job, whose name I got from Franco at Smart TV Installation of Atlanta, quoted me $150 over the phone after I sent him photos.

When a company tells you it will take 24 hrs to get back to you regarding your inquiry on…read moreestablishing a new service, that is an indicator you are already not a priority. Thanks, NorthStar, for making my decision that much easier to go with your competitor. UPDATE: So, does that mean you didn't bother reading my response to you (see screen shot of image I just uploaded from my reply immediately back to you). Again, you have proved my point. Maybe your reps are tied up bc they're in the phone trying to respond to all the negative customer service reviews, like mine. It took you *2 weeks* to respond and accuse me of "not responding" to you when I did so within hours. Nice. Second Update: I see Martha has retracted her comment to me on my review (hence what my first Update spoke to....now it doesn't make sense, but you get the picture of what happened). More proof this company doesn't "have it together." I strongly encourage those looking for a security system to look elsewhere, or at least do your research before committing to North Star. This company has given me the run-around and I'm not even a customer! There are many other companies that value your time and business more than North Star. I am a perfect example.

I'm writing this on a day that my neighborhood just went nuts because we had some door-to-door…read moresupposed alarm company sales people going around. I called NorthStar, my security company, to see if they'd ever heard of these guys and they told me that "reputable firms don't go door to door." That reminded me that I was overdue for writing them a review. My husband and I (well, my husband mostly), interviewed four or five firms before selecting this one. Their installers are also their sales guys. In other words, these are people who know their stuff. Nobody tried to sell us something we didn't need. The guy who came out - and followed us through some installation difficulties (way our house was built, not NorthStar's fault) - his name is Gary. He is friendly and SUPER knowledgeable. He explained things and then explained them again and gave my engineer-husband all the detail he wanted. But when I had a question and DIDN'T want the detail - he boiled it down for me. Their pricing was similar to other firms we talked with. Pay for the equipment and have lower monthly monitoring, or do a 3-yr contract with higher monthly monitoring and lower/no equipment costs. They give you several options to work with your budget. Bottom line is, they weren't significantly higher or lower than anybody else. We had our first "false alarm" the other day. Our nanny accidentally set off the alarm and while she was punching the code in downstairs, my husband was also punching it in on the keypad upstairs, which cancelled the whole thing. Kinda funny actually. The monitoring service called us WITHIN TWO MINUTES. I was glad to know they were on the ball just in case we need them for real some day. In the end, we went with this firm because they were the most knowledgeable, didn't have pushy sales people, so we felt confident we were getting the info we needed to make a good decision. Turned out to be a very good decision!

Sketchy. Needed emergency service due to continuous arcing after flipping the 30amp breaker for my…read morewater heater. Electrician arrived, was knowledgeable, but the "van isn't stocked with 30 amp GE breakers" so needed to get them at a big box retailer. (Yes, really.) Came back without packaging for purchased breakers, which cost about $40 each, retail. He replaced two. The company charged $159. EACH. Said the price of the part includes labor, etc. One of those kinds of businesses - not transparent with their pricing, which is not the fault of the electrician. Can't recommend.

Ripoff. Charged me $3000 for something that multiple people said should cost between $1000-1500…read more Industry people were shocked at what I was charged. Shame on me. I usually never agree to on the spot quotes, but the guy was so nice, and I fell for it. The worst part was that at the end I was handed an iPad with a tip screen with the minimum suggested tip on the screen being over $500. Apparently, electricians are one of 8 categories allowed to pay no tax on tip, so watch out. Ask if you will be guilt tipped before someone comes to your house.

We had Landry Electronics come out to install a MantleMount. They were on time, friendly, and…read morecapable. They did the work within the promised amount of time, and had good rates (I received many quotes). I would have no issues using them again for work in my home.

Such great service from this company! From the time of the quote to the service appointment, it was…read morenothing but pleasing! Barry and Travis came out to wire outlets for Ethernet and went above and beyond for us. They even went to the extent of zip tying extension cords to make it an easier path of cords. Highly, highly recommend!