Andrew was extremely friendly and patient. He took the time to help me explore quotes on future…read moreinvestments and made setting up a plan very easy. Happy to work with him again soon!

Superb customer service! My question was answered thoroughly. Another excellent interaction with…read morethe agency.

Hello, If you're reading this you have found a great insurance office for all your needs. My…read morehomeowners insurance has gone way up so I made a couple calls somehow I wound up with an amazing agent named Dominique, her name is spelled different, sorry. She was so awesome. She spent time with me on my cars and homes and saved me so much and more coverage. Thank you to her.

From the owner: Our mission is to be there for you to help manage and prepare for life's planned and unexpected…read moreoccurrences. We are dedicated to providing you with reliable service anytime, day or night, for all your insurance and financial needs. We pledge to give you honest and sound information to prepare you for any life event and we will become your face of reassurance in times of need. License #: AZ-1800015819

Let me say that Allstate is the worst insurance co I have never even been with!! Let me explain…read more April 7, 2023 I gave them my first payment, well their employee entered one digit wrong on my checking account, so apparently they decide to wait till after you get into an accident to tell you that you are no longer insured. They let me file claim, gave me the enterprise rental reservation number and still never told me I did not have insurance. I get a call on the 18th almost 3 weeks after my insurance was cancelled telling me they are not going to fix my car cause I did not have insurance.....I was so upset, filed with BBB a complaint and got a call from Corporate saying they were not going to honor the claim, so all I can do now is make sure everyone knows that you are not in good hands with Allstate....

Very helpful and friendly! Got me a lower rate with the same coverage. Highly recommend Rick, he's…read moregreat!

Steve is so helpful, he works hard to ensure you have the right policy. His staff is also so…read morefriendly and there to help whenever needed.

From the owner: For those looking for affordable, complete insurance coverage without all the hassle of comparing…read moredifferent policies, finding a proven company, or getting calls throughout the day with quotes, you need Schaller & Thomas Insurance Agency. Based out of Peoria, AZ, this fully licensed independent agency is known throughout the area for their dedication and commitment to always putting their clients first. Schaller & Thomas Insurance Agency offers a wide range of packages and policies for individuals and businesses. Whether you're looking for life insurance or you need business insurance, their team of experienced agents will build the right policy for you.

You won't find a better person to take care of your insurance needs. Bob is there when you need…read morehim. Bob IS as good as it gets!

If you have Allstate covering your home you may want to get prepared before making a claim and…read moredealing with their "process" or lack of. The way they handle their claims may differ in each state so please be aware this has only been our experience to date and applies to our dwelling in Arizona, so your experience may vary. The first thing I learned is that Allstate does not subscribe to Arizonas laws on the books when it comes to protecting homeowners in the state of Arizona. While Arizona aims to protect its homeowners from insurance companies only acting in their or their shareholders best interest, companies like Allstate regularly try to get away with as much as they can to try to protect their bottom line and do not subscribe to the "spirit" of the laws as they are intended often choosing to walk in what they consider grey areas where there may be room for interpretations. Below is a list of what we have dealt with and most if not all constitute violations of "good faith" guidelines and laws on the books. Check to make sure your adjuster or adjusters are licensed in the state you reside. We have been through 4 now and not one of them have been licensed in AZ. Keep in mind there is some ambiguous language around whether they are on salary or not, etc. The fact of the matter is your adjuster likely is not fully aware of the laws in your state. This makes for the rest of what happened to us make a little more sense but not excusable as we pay Allstate to act in our best interest through our premiums. Delay of payment - at some point in time they will draw a line on living expenses and then try to gate how much and how often you are reimbursed for your expenses. At first they will reimburse once receipts are submitted without delay or question. As the expenses begin to add up over time (repair work and contractors being what they are, notoriously slow) they will begin to make everything out of pocket, and then have to be approved, which will go from days to weeks and then cross the line into a month or more. When they cross this line, keep track because in AZ the law says they now owe you interest on those payments made late. The level of "proof' in the form of documentation for the expenses will increase. If you are displaced and they place you into an approved hotel. Know this will only be ok for a very short period. This is another "good faith" violation. If you should need a kitchen or other amenities because you have pets or kids etc. and get an Air BnB you may be required to book that yourself. Make sure you keep the "rental agreement" signed by both parties with the agreed upon rate and ALL rental language. They really could care less and may even state they didn't get it after you send it several; times (another violation of Good Faith especially if it involves multiple adjusters). What they want is again to delay the reimbursement and make it as difficult as possible to get the money you are owed on the policy you are paying on. The will be ambiguous about what they reimburse - This is yet another red flag and "Good faith violation". It is not until after you have submitted receipts for meals, mileage etc. that this problem will likely arise. Things like, do they reimburse for alcohol at dinner, how many miles is considered excessive or food expenses based on a weekly or monthly average until they deem it excessive .Then they will want itemized receipts. Something as simple as a BBQ dinner may be deemed excessive because of the cost for your family and only a portion of the cost will be reimbursed. They will have other adjusters call and record the call using interrogation methods to try to intimidate you into recanting some expenses under the guise of fraud prevention. Who in their right mind wants to commit insurance fraud? Yet they will accuse you of it in order to slow payments and require documentation to back their suspicions. Be aware as these adjusters may not be licensed in your state either because these are "specialized" mitigation adjusters. These are just a few of the methods they use to show you are in good hands from mayhem when, let's just call it out, they are the ones causing the mayhem. If it comes to this, keep spreadsheets and timelines of everything as well as documentation because it's time to let professionals handle the case. It will be costly but you will be in much better hands looking out for your interests and making sure you are protected from mayhem .

My mortgage went up $200 and + , I thought it was my taxes or maybe a mistake, I called and they…read moretold me my insurance went up $3,000 per year. This agency didn't have the courtesy of calling me or send me an email. I called to cancel and the person told me "maybe we can lower it, let me check what we can do" I said, no, I Don want to have anything with you guys. I had this policy for more than ten years, and as soon as they merge with this Lucas guy, they raised the price with no notice. And he is supposed to be a navy veteran, you can't trust nobody these days. I recommend you to check other insurance agencies, before you bring your Business to these cr0ks.

This place treats you like royalty. I have seen, first hand what other insurance business will do…read moreto you. You are just a sale. These guys legitimately care and value your business and it shows in everything they do. They will go out of their way time and time again to make sure you have proper coverage and a value price with excellent service. They will always take the time out to help you understand the coverage you have vs the coverage you need, and why. Top notch business!