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    Arrowhead Physical Medicine

    4.5 (4 reviews)
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    Sunridge Medical Center

    Sunridge Medical Center

    4.1(35 reviews)
    19.6 mi
    Offers customized solutions
    Available by appointment

    I had lost all trust. I had a stage 3 breast cancer diagnosis - the conventional medical system…read morehad let me fall through the cracks and left me so traumatized and jaded there was no way I could trust them with more "conventional treatment". For two years I struggled on my own doing everything I could to give my body a fighting chance, with no support system, no doctor that would give me the time of day. I didn't follow their advice... so I guess it was either their way... or the highway. I was alone and out of my depth and getting more and more anxious that I was going to die. My mom asked me if I had heard of Sunridge Medical Center in Scottsdale, AZ. I had not and had not really considered traveling so far away to seek medical care, but after watching the patient testimonials and initially discussing my situation over the phone - I just felt like Sunridge was the place I needed to be. That was on a Saturday, I was on a plane Tuesday. It was nerve racking for me to meet Dr. Franco, was he just going to be another callous doctor that would treat me like I was stupid and not really listen to what was important to me? I had my guard up, I had been through so much at that point and I was no longer going to blindly trust another doctor. I remember telling him, "I need you to understand that I am here to participate in my own healing and I am not looking to be told what to do, this is my life and my health, and the only way I can go forward is for both of us to understand I want to collaborate to get to the bottom of this and find a way out". That took a lot of guts to be that up front and candid - but I had been victimized, bullied, terrified... and let down by other doctors - and I wasn't going to let that happen again. Dr. Franco didn't miss a beat - I guess he's probably seen and heard it all. He asked me to tell him my story - I asked, "since my diagnosis, or before?" and he said, "tell me your story from the point in time you think it is relevant". So I did. I learned more about my health in the few hours we spent together than I had the rest of my life. For the first time I felt supported, understood, heard and cared for. I felt like I was important, not just one of many patients. That was just the beginning of my care and experience with Dr. Franco and Sunridge Medical - and it just got better from there. I had traveled from Indiana to be under Dr. Franco's care - leaving my family behind. Although this was challenging in some regards, I found it healing in others regards. Sunridge Medical Center is an intimate operation - this enables them to have a great bedside manner - no one falls through the cracks and the staff earnestly gets to know you and care about you. I know it sounds totally cliche... and you'll hear folks say they treat you like family... but that is what I experienced, and what I needed. Through Dr. Franco - I learned to trust again. He was right there when I needed him - he never pushed me to do anything I didn't want to do - but he would gently urge me to considered some conventional treatments in addition to the incredible treatments he had formulated... He was opened to what ever would give me the best possible outcome - conventional / alternative - he wasn't attached the methods so much, as he was the outcome for the patient. I hate to think where I would be today without Sunridge, and owe a lot to my mom for finding the clinic, and much, much more to Dr. Franco and his incredible staff for taking baby steps with me so I could regain not only my health and trust, but my peace of mind.

    Amazing place. The staff is so friendly and Dr. Franco knows his stuff. I always had a great…read moreexperience in my three months of going here.

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    Heelex Surprise

    Heelex Surprise

    5.0(4 reviews)
    5.0 mi

    I simply cannot say enough about Dr. Bates and his staff! Prior to finding Dr. Bates, I had had…read moreplantar fasciitis that had become horrifically painful for a couple of years. It had gotten to the point where I couldn't go grocery shopping or stand and make dinner at home without excruciating pain and having to ice my feet. I tried physical therapy, dry, needling, and any other types of things that I was recommended by a different doctor. Finally, I found Dr. Bates and he told me about Shockwave ! therapy. I went for three or four treatments and I have to say that my feet are now pain-free and it's been over a year! I just came back from a trip to Disneyland with my 3 1/2 year-old and we were in the park for 12 hours straight and I barely sat down. My feet didn't hurt at all even though my back did lol thank you so much Dr. Bates and everyone at the office for everything that you've done, I can't say enough seriously it completely changed my life and I'm not exaggerating at all about that! I thought I was going to be in pain for the rest of my life. I'm 55 years old and I was thinking that my life was just gonna be in constant pain. Thank you for changing everything for me!

    Heelex is awesome! I've had treatment on a foot, elbow and knee and all is so much better! The…read morestaff is incredible. So friendly and kind. I would definitely refer them to my friends and family.

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    Arrowhead Physical Medicine - medcenters - Updated June 2026

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