If you want an inexpensive fast pedicure this is your place. They will get you in and out quickly…read more If you're looking for a long relaxing experience this isn't the right shop. I'm busy so appreciate they are quick. For $25 I get my money's worth out of long lasting polish. Koi works her butt off and always remembers her customers. Andy has a dry sense of humor but is very funny. They aren't a big fancy spa but they get the job done for a good price.

Just don't go. A year ago, I went here and the nail tech ground my gel nail polish off so deeply it…read moredamaged my nail beds, and it took months for my nails to grow out and recover. I told myself, "Never again." Weellll, apparently no other nail place is open for business on a Saturday afternoon, and my nails desperately needed attention. "It can't be that bad," I told myself. Wrong! They still prefer to grind nail polish off. Second choice is to soak your fingers in a bowl of polish remover for 20 minutes (yes, I watched the clock), then try to scrape it off with their fingernails. Then they go back to the grinder for the last little bits... though there are STILL little flicks of red polish on some of my nails. (See photo) Buffing nails? Not really. A quick pass by is all you get. My nails are bumpy, even after two coats of clear polish. What else? * The nails are filed unevenly and some have hangnails. (See photos) * My feet are still rough and calloused. I asked for additional work on them - I'm accustomed to paying extra - but was told to go home, put moisturizer on my feet, then socks. * The polish on my toes is terrible. (Again, see photos) I travel a lot and have gone to over a dozen different nail salons in different locales... No other place has ever used a grinder to remove nail polish, or left me to soak my fingers in harsh polish remover for 20 minutes. I could go on, but I think I'll get my nail stuff out and try to fix the job I just unhappily paid for.

I've been going to Hair We Are for 20 years, and I love the salon and all the stylists! Jazmin has…read morebeen my stylist!

Nice place. Haircut was good. Not expensive. Called and got an appointment in a couple of days.read more

I love how quickly it is when I get a gel pedicure. Also, I'm 75 years old, and i had my very…read morefirst powder nails manicure 2 weeks ago. I'm hooked. Was 50 when I had my first pedicure and I have faithless had the pedicure at least once a month since then. These are the best things I've ever done for myself and I will not stop.

My friend and I visited from Albuquerque during Juneteenth weekend, looking forward to a relaxing…read morespa experience. Instead, we received hands-down the worst nail salon experience we've ever had. For $40 each, the quality and customer service were completely unacceptable. The Main Issues: Unpleasant Atmosphere: The moment we walked in, the entryway reeked heavily of cigarette smoke. Unbelievably Rushed: Despite the salon being almost completely empty with no other customers waiting, a single technician rushed through *both* of our full pedicures in a combined 30 minutes (less than 15 minutes per person). Poor & Painful Quality: The technician was rough, barely filed my nails, skipped scraping the dead skin off my heels, and left us with a sloppy polish job. Worse, she actually burned my friend's nail bed with the electric file. There was no real massage and no lotion used--only oil. Zero Customer Service: The technician didn't say a single word to us, not even a hello. When I politely tried to address these concerns at checkout to explain why our tip was lower than usual, the front desk lady completely dismissed me, stating, "That's just how we do it here." I love Ruidoso and will definitely be back to visit the town, but I will never step foot in Nails Club again. Save your money and go somewhere that actually values quality and customer care.

I was really quite disappointed with the service and transparency of the business. I went in for…read morea mani and a pedi, mind you just using gel nail polish and my natural nails. No acrylics for me!!! Everything seemed to be going okay, but when the gel polish dried, it didn't seem to have a shine and luster you would expect. My mani/pedi was last Thursday, it's now Monday my nails are starting to chip. This is completely unacceptable considering I was charged $95 for just a mani/pedi. I could have done that home and saved a lot of money. When I went in today to show them what they had done, they said they'd redo the paint job, but at this point I just really want my money back and I'll go some where I know I will be appreciated and they do a good Job. Unless your a billionaire, skip this place and go to one of the other friendly nail salons in Ruidoso.

They do really awesome stuff! I decided to switch for nails, brows, and more. They are busy so…read moreschedule well ahead but it's worth it. The salon is clean and comfortable and really fun. We love coming here.

I would give less than 1 star it i could!! Completely unprofessional. I walked in on time for a…read morehair appointment and no one was even in the salon. The hairdresser/owner showed up 25 minutes late and then told me she couldn't fit me in because she had another appointment in 5 minutes. Don't waste your time going there. Go to Salon Rich!!

I made an appointment for my two daughters and I over a month ahead of visiting with the owner…read morecalling me back after she made calls to get us all in for massages, manicures and pedicures. She called and said it was set up and that she needed a credit card to confirm, which I gave her but then she forgot to write everything down. When we got there on the day and time she gave us-no one was there and we called the number and left a message. She called back and said that there were no appointments, then after I reminded her of our call she says"oh I forgot" but then gave the excuse that she has been sick. Very poor business practices!!!!!! Took a treat I planned for my adult daughters and made it a nightmare. I was so glad other wonderful spa got us in for massages and then had to go to serveral nail salons to get in due to it being a Saturday. She lost over $600 plus all the tips we would have gave. Since one of my daughters lives there now-word of mouth is very powerful. Don't waste your time.

I was in town from Fort Worth, Texas visiting my husband working here. I don't know if it was a bad…read moreday for the employee I got, or what. She glared at me when I changed my chosen nail color, and glared at me when it came time for me to tip her. Which I did 22% because the nails do look great. However, me and two other customers were openly uncomfortable, looking around, the woman next to me was nervous to change her nail color because of the way my lady was acting. It was eye rolling, strange. The other employees seemed to be uncomfortable as well.

I booked a mani/pedi and requested a cuticle trim when I got seated at the station. She did a good…read morejob on my cuticles, very clean. They didn't have the color that I wanted for my nails, but that was ok and I selected something else. I also chose my pedicure color while getting my nails done, a pinky orange. When she started applying the nail color, I noticed it was different from what I had selected and questioned her, she confirmed it was her number that I selected. I told her it looked more pink than what I had picked out, but she referred to the color number again and showed me the number on the bottle. Ok, I thought maybe it was my mistake and I told her the wrong number. When the lady beside was finished picking her color, I asked to see the chart, unfortunately, it was a different chart than I had because my number wasn't on it. My nail tech clued in at this point and retrieved the chart I had for me to verify. The number was correct, but the color on the chart was not the same as the color on the bottle. My tech said it was the same, so ai asked her to give it to me and I held it against my toes and asked her what she saw. Then she said ok, it's a little more pink. I corrected her and said it was A LOT more pink. Only then, after we were finished do she ask if it was ok, and I told her it will do. I wanted a pinky orange and wound up with hot Barbie pink. I was not impressed, but still gave her an 18% tip. No apology or accountability, so I will not be going back.

I am visiting from out of town & needed to have a toenail fixed. The technician knew exactly how…read moreto relieve the discomfort and treat the nail bed. I was very happy...Many thanks

Horrible, sloppy, dirty salon!!! I should have gone with my…read moregut, but wanted to give her the benefit of the doubt. HUGE MISTAKE!!!

I LOVE Tresa, She gives a great message, is very professional! Been going to Tresa for many…read moreyears. I will not use anyone else, unless she moves away, and she better not!. I consider her a good friend.

Laura styled my hair, not just a cut. I have curly hair that isn't easy to cut but she took her…read moretime and I am very pleased.

I got warm fuzzies just calling to make an appointment with Siam who enthusiastically welcomed me…read moreas a NEW CUSTOMER! Wow, when was the last time that happened?! Same day service. I arrived on time and Siam was ready to roll. Siam is somewhat of an enigma in the world of hair stylists I have known: He honestly tells you how you need your hair cut to look fantastic. Having little idea myself, I just went with his recommendation. I look and feel great, and that's what matters most. The shop can look like a curio store in Ciudad Juarez exploded inside! Who cares?