unfortunately after an amazing first impression this company was hired to then maintain my pool. I…read morenoticed that I hadn't seen my regular guy as often and then not at all. I still paid my regular monthly payment then questioned the company politely as maybe they switched my house on the route and I was missing the guy when he came. After getting a fairly unpleasant response I let the matter go. A month later I noticed they had not taken the regular monthly payment, when I questioned again I got no response. I followed up with 2 additional emails to ensure I was not neglecting payments on work done. However still no response. I am pretty disappointed as again they had such a good first impression but maybe my service was no longer worth it to them. I would just advise future client caution as they might start service without finishing...

We had an electrical failure after a monsoon storm and our pool pump wasn't receiving power. We…read morewere able to message Elite Desert Pool Care via Yelp and got a quick response back and were able to come out the next day. The repair was completed and we had our pool filter up and running with very little down time. The quote we received was accurate with no extras charged. Tim was great. Very professional and polite. I would definitely utilize this company again.

My pool was in bad shape. The house flipper that sold the house to me did a TERRIBLE job on the…read morerequested resurface. It started peeling off that same summer. I put it off a couple years until everything started falling apart and I had a big leak (about a foot of water loss per day). I dug up the area I knew was leaking and found it was inside the skimmer, encased in concrete and out of my league for repair, so I yelped the project. Most places either didn't offer leak repair or started taking diagnostics, dye test, pressure test. $$$$$$ before a repair estimate. But not Belval. They were there that same day, listened to me and bid repair, plus all my other requests so I had options. I ended up getting everything done at once (skimmer replace, PebbleTech resurface and replace all the tiles) and the price was very competitive. Less than most wanted for just the resurface. Paul at Belval was great to work with. Him, his team, and all the sub-contractors were very polite, professional, and respectful of my property. I absolutely recommend this company for all your pool repair and resurface needs. Wish I had taken before pictures so you could see what it looked like before, but here is the after. I now have an beautiful pool. Thank you, Belval!!

Had a leak to our pool pump filter and a few other little items needing attention. Called Luke and…read morehe came out fairly quickly (maybe a day later due to my schedule). Identified the issue and texted within 2 days with a quote. All done and good to go within 3-4 days! Pleasant experience all the way around. Reasonably priced as well.

Their approach did not work for me. I found their communication to be less than desirable. E-mails…read morewere often not answered until the following day or ignored altogether. I asked them about performing a specific service and I was never given a quote or asked to set up a date to perform that. When they arrived to service my pool, certain tasks were done without asking my permission first. In the quote they provided me, they failed to notify me up front about additional costs. I had to really go out of my way to ask about how payments were structured and charged. I think Luke is a very nice man. I don't think any of the above was done out of malice or ill intent. I just think they are very laid back and disorganized for my preference. For many people, this approach works for them. I think he does care about his clients. I think they do a good job of maintaining your pool and equipment. However, they were a little too laid back for my preference but I still think they are a very good company.

Right Way has been maintaining my pool for over a year. They never miss a week and they always…read moreclean it thoroughly. My pool has never looked so good. I highly recommend Rightwaypoolsllc, because they do it the right way.

Very happy with the project I just did with Summer & Brandon. They installed a dedicated line for…read moremy vacuum and acid washed the pool surface. It was a lot and so worth it. Looks like a brand new pool. Highly recommend their services.

They have been servicing my pool for over a year. Friendly on time and reasonably priced. Call…read morethem!

Great service so far. After having several pool companies throughout the last 20rys. This one is…read morethe most refreshing so far. From Solomon who answered our first call to the very kind and knowledgeable pool tech Javier who serviced our pool. My wife really loves Javier's kind heart and service quality. After having to let companies go because they cut corners by not brushing and complaining about how old our pool is. Javier didn't even flinch and jumped right in to cleaning the filters which were supposed to have been done two months ago by the last company we had to let go. Once again great service so far. Keep it up Javier & Solomon.

Javier is super responsive, respectful and professional. We went through 4 different Pool Repair…read morebusinesses, all took way too long or did not show up, or would make excuses as to why they couldn't complete the repair we needed to our Pool pump housing. It had an internal leak, and Javier was able to find the solution, and part and get it done, he also turned our pool back from looking like Shreks pond to a nice, clean and clear pool! Thank you Javier!!!

1 Star Extremely disappointed with this company's…read moreservice--and unfortunately, this was not an isolated incident. Most recently, the pump had not been running for four days, yet the cleaner reported in writing that the pump was functional during his visit. That statement was flat-out inaccurate and raises serious concerns about the honesty and reliability of their reporting. Additionally, the service log claimed the surface had been skimmed. If that were true, it should have been immediately obvious. I walked out less than five minutes later, and there was no visible evidence of any skimming having taken place. None. I understand that service visits are time-limited. What I do not accept is inaccurate reporting or being told work was done when it clearly wasn't. This is not the first time we've had issues like this, but it was the final straw. When you're paying for professional service, you expect transparency and accountability. Based on repeated experiences, this company delivers neither. I would not recommend them.

I rent with Tricon and Desert Bloom is their choice for pool service. The pool was recently…read moreresurfaced, pump replaced, skimmer, water regulator. All this after I reported the tile falling off. Over the weekend the pool started turning green, I made a service call on Sunday, called Monday and left a message. I also sent text messages with photos of the green pool since the message said texts get a faster response. Someone responds and begins blaming me because there was a lock on the gate for 2 pool visits and sends me a picture of 5 chlorine tablets stacked on a brick wall. I asked why the person didn't call, text, knock or ring the doorbell and the person texted they have too many clients to be trying to ring every doorbell. Then I asked where in their manual does it state that leaving chlorine tablets at an unknown location and no other type of communication count as a professional pool service visit? The person continued to bash and blame me and i continuously stated that I now recalled why i had blocked the number because that same individual was still unprofessional, rude and has a nasty, negative tone. So, she as a Desert Bloom Pool Care employee and representative knew the pool was green because she acknowledged that I had submitted a trouble ticket and saw the photos said she would look at the ticket I submitted. Here we are on Wednesday 08JUL26 and no response from ANYONE about our green pool that was just renovated. The pool sits and they just ignored it. I would not recommend this company. This horrible service has happened consistently with me, and I have been at this home for 3 years. DO NOT waste your hard-earned money, time or have expectations that they will go above and beyond, listen to you, or provide you respect, courtesy and timely service. The person texted me they do not do that, or maybe it was just to me.

Quality of workmanship was excellent and on time. We did a complete pool make over and it turned…read moreout absolutely beautiful and with no hassle. Highly recommend.

terrible management. hired them for an 8k play pool. laziest technician i've ever seen. couldn't…read morebe bothered to even walk around the pool w/ the acid. barely brushed it. escalated the issue to mgmt and ownership. never heard a peep from either. find another company. this one is poorly run and they don't care about the job done. update 10/1/25. company refuses to reverse charges after being fired. total shitbags. you will not be paid for services not rendered. period.