I was in Vernon Optometry today and received OUTSTANDING service from Kristyn in their Frame…read moreGallery. She was knowledgeable, respectful, honest and caring. Thank you, Kristyn. Any employer would want you to represent them. Monica K.

If i could give zero stars I would. The Dr essentially…read moreignored us (me and my two kids under 4) and was not even in the office for the first 20 minutes of our appointment. When she did arrive she went straight to the bathroom for 10 minutes, then when she came to the main reception area she had a personal conversation with her front end staff about who was leaving the office, and how sad she was. Then they proceeded to log into the computers while discussing the cost of other items and where to order them from when they realize they have no WIFI. Now all 3 staff members are gone to the back rooms. No one says anything to us, my kids are slowly but surely losing it. It's been 30 minutes since we arrived and not one thing has happened outside of them taking our private benefit information and taking my son to a back room for 5 minutes where no exam was completed. We will NEVER come back here.

This place has gone down hill since Heidi left. The new front end staff are incompetent at best and…read morerude. We will be moving our eye care services to another optometrist in the area.

I visited Village Green Mall and Iris Optical in Vernon this year for new frames and lenses as I…read morehad damaged the glasses I had. Sherri and Clara helped me choose frames and I had a fitting for the lenses to ensure proper positioning for looks as well as lens placement. They are amazing staff. I would recommend Iris Optical and their customer service.

Danica helped me fixing my sunglasses today, even though I didn't buy these from the shop. The…read moreresult is perfect and I will recommend to everyone to go there