Had a dreadful experience with this clinic. Our regular vet was closed so we took our cat to this clinic after finding a wound. The vet was extremely rough with our kitten, cut into his skin twice whilst cutting off some fur and then used a scissors to lance his wound. In our usual vet where we have had the same problem treated they take the cat in for a few hours, give a local anaesthetic or sedative to calm him and then treated the wound. The poor kitten was yowling and screaming with distress. My husband also had to hold him throughout this and while he was able to do this, if it had been our bigger cat there would have been no way you could hold him steady without some kind of pain relief/sedative. read more