There used to be good service here, but not any more. It seems to be a drag and an inconvenience…read morefor the woman who appears to run it, to do her job. Don't bother printing labels at home, as advised by Australia Post's website, she will throw the label in the bin and reprint it. Got a PO Box and was only given one key - was told that they ordered keys in batches. 10 montls later, still no second key. Escalated complaint to an AusPost senior exec, and got a new set of keys within 24 hours. For a business to have a sign behind the counter that says, "I can only please one person per day; today is not your day." is a disgrace. This palce reflects very poorly on AusPost.

Off chance I went to this post office and I am so glad I did. The man that served me was so…read more helpful and gave me options. Opposite to the service I got from Top Ryde branch. I will drive an extra 10km to get better service and friendlier people.

This is like the Pentagon of Post Offices, the command centre, the place where all the important…read morestuff happens that sends instructions out to all the other tributaries about what to do and what to send where. It's got it's own car park, for Pete's sake. What other P.O. has that? Of course, it's mainly administrative stuff that goes on here. Secure lockers, large parcel pickup, that kind of thing. You can't actually post a letter here. You have to go up to St Leonards train station to do that. Oh and don't bother paying for parking, either, just swing into the free lot. If I worked across the road I'd probably park here for nix every day. Until the Postmaster General, assuming Australia has such a person, comes after me with a letter opener.

They charge you to post something even when you have a reply paid slip…read more Not trustworthy. Even when saying it's a prepaid slip they wont take the package unless you pay. For $12 it's easier to move on than argue but it's not right

One of the lovely older gents running this cafe has a Golden Retriever called Basil and if you ask…read moreafter him you will go straight to the front of the queue. Okay you won't, but you'll have a great conversation, and probs get some mad tricky tips on how to post your stuff cheaper because these guys know it all, from which envelopes pack flat to beating the 500g limit for bulkier items. I'm there twice a week, sometimes more if I need to get a big post on or have lots of free ticky ticks to send out to Yelpers, and never once have they been less than helpful, the chat is also pretty good, especially when the lady is there to spice things up a bit. It's still an Australian post office, though, so expect lots of weird gift ideas and commemorative coins and stamp sets and such. Best. Gifts. Ever.