The Doctor and staff are excellent! You couldn't ask for a better team. I've had a lot of issues…read morewith dentists over the recent years because I require my gums to be numb for any kind of work done to my teeth and most dentists didn't want to or said I didn't need it and then got mad when they couldn't work on me. Searched and found Dr. Doktorman had some good reviews and I gave him a try. Now my go to dentist here on out. Staff is just as great as well. All are friendly, funny at times, and on point.

Excellent Dentist! Dr. Doktorman and his staff are excellent. I've had troubles most my life with…read moredentists because I require my gums to be numb during any kind of procedure done on my teeth. Over the years several dentists did not do this, especially the last several years, when told and then got upset when they couldn't do what they wanted to do. I recently searched and found Dr. Doktorman and I informed him of my issue and he had no problem with it and has been my go-to dentist ever since. Even as bad as my teeth got, he had no problems and went right to work. He is straight forward and has a bit of humor at times and gets it done. The staff is just as excellent, and everyone is friendly, funny, and on point.

We've been a member of this practice for over 20 years. Everyone retires, it's part of life, if…read moreyou are lucky. What a shame that the practice can not sustain the level of incredibility and level of standards that Dr. Masi has. The secretary who takes care of everything is awful. She is the most unpersonable, clueless person, that always says, "Ok, I will check and call you back." She never calls back. The one who works with her, has zero personability and has no idea what she is talking about. For the first time in over 20 years, we had an emergency {one of son's front permanent teeth was moving} and front desk says, "I have no openings. I am booking late September." This kind of business would never had occurred with Dr. Masi. He was the greatest, most sincere, relatable dentist. He was smart to sell his esteemed business. RIP to this place. Time to move on....

While I have always had a good experience with him. His staff is horrible the receptionist…read moreliterally screamed in my face. Sadly so unprofessional!! And he has recently sold out to a billing company which I'm assuming from the treatment I received does nothing about this behavior

I started with Platinum Dental via a Groupon for teeth whitening (I think) at their Somerset office…read morea few year ago. The first doc I saw was Dr. Nijhawan. I liked the visit so much that I decided to keep them as my ongoing dental office. I haven't seen Dr. Nijhawan in quite a while though. I've also seen Dr. Parik and Dr. Youssef. All three doctors have been pleasant, knowledgeable and willing to answer any questions or concerns that I've had. I really enjoyed appointments with Dr. Nijhawan in the past and am finding Dr. Youssef (doc I've seen my last few appointments) great too. They always let me know about any issues they see with my teeth and what options I have for repair/replacement. None have ever tried to upsell me on services that I didn't need. My most recent appointment (7/9/25) went off as smoothly as it always does. I usually only have to wait 5 or so minutes before I'm called back for my appointment. The appointment was for a regular cleaning. My hygienist Lisa (I think that was her name), was great. She did a thorough cleaning of my teeth, told me the areas I needed to work on and demonstrated how to get back to areas of my teeth I have issues with. Dr. Youssef even had time to help me with a chip I had on one of my central incisor. If you're in the Somerset area and looking for a good dentist, I'd definitely recommend them. They have locations in Bayonne, Orange, Ventnor, Sea Grit, Secaucus and Somerset. My review is for the Somerset location only. I've never been to any of their other locations but with the quality care providers that Dr. Nijhawan, Dr. Parik and Dr. Youssef seem to pride themselves with being, I can't imagine that they would associate with a dental practice that was subpar.

We have never experienced anything like this from this office until today. There's a strong…read morepossibility you've just lost four patients in us: My Daughter's Nightmare Visit with Dr. Rabih Faytarouni (or Faytroni) - If you value compassion, professionalism, and basic patient care, steer clear of Dr. Rabih Faytarouni. My daughter had a truly traumatic experience here today--she was bawling by the time we left, and I feel compelled to warn others. From the Start: Poor Communication and Rushed Care - As soon as my daughter sat down, the hygienist asked how many cavities she needed addressed. She replied, "all of them," explaining that she's heading back to college and her regular dentist, Dr. Youssef, strongly recommended getting everything done now. The hygienist noted that completion would depend on the dentist's available time. She then applied numbing gel to my daughter's gums--something that normally requires a wait for proper effect. Dr. Faytarouni's Abrupt and Insensitive Approach - Dr. Faytarouni strode in immediately after, without checking how long the gel had been on. He pressed my daughter about why she needed all cavities done, despite her reasonable explanation. Then, without confirming the gel was ready, he started injecting novocaine. Not only was he rough, but he was so careless that my daughter felt everything--she was in visible pain and started to cry. His response? "It's a necessary pain." There was zero compassion or concern for her comfort. Shaming and Blaming the Patient - Instead of empathy, the hygienist chimed in to scold my daughter for not flossing--while she was still crying--and insisted she carry floss everywhere. Absolutely no support or understanding, just judgment and blame. Rough Handling and Disregard for Comfort - Dr. Faytarouni's technique throughout the procedure was not only rushed, but also physically uncomfortable for my daughter. Instead of politely asking her to move her head, he would push or pull her head in the direction he preferred, often causing additional distress. He rested his hand on her lip in ways that were awkward and obviously painful. Throughout the appointment, he repeatedly insisted she open her mouth wider, far beyond what was comfortable or reasonable for her. Unprofessional Conduct and Lack of Compassion -To make matters worse, Dr. Faytarouni was blatantly rude to his hygienist right in front of my daughter, criticizing the use of the suction--claiming it was "too loud" and only acceptable when absolutely necessary. I personally witnessed one of these outbursts when I took a peek to see how my daughter's appointment was going. This led to water dripping down my daughter's face multiple times, only adding to her discomfort and humiliation. His sarcastic remark, "We're having such a great day," made it abundantly clear that he was not interested in providing quality patient care or a supportive environment. No Attention to Patient History or Needs - At no point did Dr. Faytarouni bother to check my daughter's chart or acknowledge the reason for her visit, even expressing surprise that her regular dentist, Dr. Yousef, worked in the same practice. He finished the appointment by telling her her teeth might be sensitive for days or weeks, showing little understanding or care for her unique situation as a college student needing comprehensive treatment. Final Thoughts: Avoid at All Costs - This experience was nothing short of traumatic for my daughter, who left the office in tears and feeling completely dismissed. The lack of empathy, professionalism, and basic patient care from Dr. Faytarouni is absolutely unacceptable. If you care about your comfort and well-being--or that of your loved ones--find another dentist. Everyone else at Platinum, from receptionists to other dental professionals that my kids have dealt with, like Dr. Youssef and Dr Nijhawan, and the other hygienist Lisa have been so friendly and helpful, and are always concerned about the patient's comfort. What happened?