Me, my mom, and my sister will not be returning after using them a number of years. I had a long…read morereview typed and ready to go with names and specifics of everything that's transpired..but then I was reminded there's more important stuff I care about. Hopefully, they can refund the little bit they overcharged me and I'll be really done for good. I've already found another dentist. I just went to them again recently to get a filling done since my new dentist is out of network..iykyk about those out of network prices. It's mainly the front office staff that's turned us off. The doctors are fine here, though you never get Dr Hogan even if you schedule an appointment to see Dr Hogan. But yeah we're over it.

Got a crown there in 2023. A lil over 2 years later same tooth needs another crow ( another…read moredentist) which insurance won't cover. Every 5 years is the limit for 1 tooth

There is simply no way to deny the fact that my teeth have been horrible (increasingly so)…read morethroughout my adult life. In my "younger and stupider" late teen years too many soccer and football impacts, fights and the lack of prompt dental attention left me with a living dental pathology study. Among my 2022 New Year's resolutions was to restore dental health. Dreading the cost, I secured top-line (Dental Dental premium-level) insurance and squirreled away a considerable war chest. In mid-summer I made my first visit to American Dental Center. Negatives first, as they are few and relatively insignificant. First, parking is very difficult and compounded by the fact that legal on-street parking isn't available for blocks. Next, on at least two visits wait times were 15 to 20 minutes beyond my scheduled appointment. Finally, while I almost always found the reception area to be welcoming, friendly and efficient, unwarranted brusque (never rude) behavior was encountered when they were very busy-- to be expected, I suppose. Dr. David Paltac was the main dentist for my procedures. Although often rushed, he was quite thorough and responsive to both questions and requests. Additionally, he showed himself to be caring and genuinely focused upon quality work. With due respect to Dr. Paltac, however, the "superstar" was dental surgeon Dr. Yakov Yakubov. With nitrous oxide flowing and a favorite Spotify playlist streaming, over a dozen surgical procedures was-- dare I say-- enjoyable. Everything healed quickly and without complication. Complementing the care team were several outstanding dental assistants. Each was kind enough to keep me up-to-date with the in-process procedures and provide engaging discussion during delays and waits. Always friendly and professional, they were outstanding. Ann worked with my insurance company to arrive at an agreed cost that was about 25% of what I had budgeted. If I had Ann in my corner 15 years ago I wouldn't have waited so long to have this work done. Thank you! Other than the parking, there are a few things to know about American Dental Center. First, their #1 gripe with patients appears to concern "ghosting," and they seemingly don't forget such indiscretions. Being a few minutes early for each scheduled appointment is noticed and appreciated. Next, this is a high-volume dental practice, with many professionals. The waiting areas can get very crowded by mid-afternoon. Finally, and perhaps most importantly, they are quite accommodating to working-out comfortable payment plans, but this is a "pay-as-you-go" operation. If a payment is due, bring your checkbook or credit card if you want to be seen by a dentist. While this seems reasonable, the waiting room has overheard some heated debates on the topic. Thusfar, I've been very pleased by my decision to bring my previously-miserable teeth to American Dental Center.

Went here for the first time and I just want to say the staff was kind and courteous. They made me…read morefeel so comfortable, so I will be going to them for all my dental needs. #americandentalisthebest Q Bates

I have been a patient of Dr. Saleh for six years. He has transformed almost all of my teeth over…read morethis past years with implants. I am 71 years old and have a great deal of bone loss. Dr. Saleh has worked with me and incorporated vitamin supplements to ensure that there are no failures. He is so positive and his knowledge can not be matched. His staff is wonderful. They are family. They truly care about you!! I live further away from their office now, but I wouldn't even consider another dental office! They are the best!

i only gave them 1 because zero wasn't a option,they suck they gave me an appointment for 4 pm it's…read morecurrently 4:50 and i'm still sitting in the waiting room. it makes no sense on why they would give me an appointment and i'm waiting damn near an hour just to sit in the chair.

So I came here for my 1st dental cleaning and checkup with Dr Caglar- as per my mom's…read morerecommendation. I was looking for a dentist because my old place - I didn't trust any of the dentists ( although) I liked my hygienist. When my mom told me that he is super gentle and does his own cleanings. I decided to make an appointment. Got one within a week as a new patient. When I went- filled out my papers and in the chair in no time! I LOVED that I was given sunglasses to shield my eyes from the light! And I loved that the dentist does his own cleanings. And I like that he hums softly while he does his work. I like that he shows you your X-rays and tells you how it is and is confident. Even though this is my 1st visit- I really felt like he knows his stuff. Everyone was very nice - the dentist, the assistant and the receptionist. I was in and out in an hour. I still have other things I need to do ... but so far so good.

Thanks to Yelp ! Almost a year ago I found Dr Caglar and he has been so great to me and my son…read more I've done two root canal and an extraction for one of my back tooth and I can say it was Awesome !! He did an excellent Job I promise I know they're supposed to be painful but I don't know what he did besides the anesthetic injection but I didn't felt any major discomfort like I thought it was going to be. I highly recommend Dr. Caglar for any Oral emergency or overall a dentist you can trust 100% . HE'S THE BEST His staff are Terrific ! ( Ashley & The Dental assistant) I'm so happy I found you guys !!

I have used Dr. Saba's Union, NJ dental practice several times and each time his organization had…read moreadded additional (out of pocket) charges for looking in my mouth for any anomaly. This is EXACTLY what a dentist or his staff is required to do during a routine visit. To create this as an added charge is disrespect of the client, improper and an abuse of professional services.

About 5 years ago I had sub-par (understatement) dental work done by a dentist that was a family…read morefriend, and I've been reading reviews and searching for a good dentist ever since! I came to Dr. Saba just for a cleaning and he eagerly took extra time out of his schedule to fix the falsely done dental work of another dentist I had recently seen 5 months prior. I went back to the dentist that made the mistake immediately after Dr. Saba fixed it and he complimented Dr. Saba's work and called him a great dentist. I'm very thankful to have finally found a dentist that is not only great at his field, but cares about his patients! I highly recommend him to everyone with teeth! (even if you don't have teeth, he's also great with implants!) I wish I could give 10 stars!

Writing this review brings me great joy because Dr. Patel did something for me that no other…read moredentist has ever done. He addressed my most critical concern. I have always been scared of dentists due to past experiences with ones who didn't care about my needs, which led to years of pain and discomfort. I recently had dental implants placed with minimal swelling and bruising, and just two days after the procedure, I already feel amazing! For the last four years, I have been wearing dentures, which caused me discomfort and soreness. Despite seeing a dentist regularly during that time, I received no help or adjustments to my dentures. My previous dentist told me I was beyond help. Dr. Patel, however, is an exceptional dentist. He not only restored my confidence but also gave me a new outlook on life. I no longer have to worry about my dentures falling out. I can taste my food, smile, and most importantly, laugh with friends and family. He treated me like a friend in the chair, not just another patient. My family and I will always be grateful to Dr. Patel for giving back something I've been missing for four years. Thank you, Dr. Patel!

Dr. Patel actually read my review and complaint. NJSMILES sent me an apology letter with an Edible…read moreArrangement. This was really nice of them. They didn't have to do that, but they did show me that they cared. Again, the whole facility is nice and clean. And the employees are nice. My last visit took too long, but it looks like they're looking into making sure the patients get seen during their appointment time.

Horrible temp hygienist. Spent maybe10 minutes- did the polish step and one other thing, then…read morewalked into the next room and was on his phone. There was no examination by the dentist either. He looked at the XRay and said "you're good". I shared my concerns with the receptionist and she apologized and deducted $30 from my bill. I left work early for this. Shame on you guys!

Don't take the same insurance on weekend and office manager is incompetent as well as the new…read moredoctors.. avoid if possible they will ruin your teeth.

If it were based solely on the staff, their friendly and caring attitudes, competence and overall…read moregenerally welcoming and chill environment, the rating would have definitely been a 5+. However, if you want to get in touch with them by phone, email or text, that's a completely different story. Their web site lets new patients schedule appointments but has no such option online for existing patients. When you call the Union, NJ office, you can't even leave a voicemail because no one ever seems to answer the phone. The system literally gives you the automated 1, 2, 3, etc. choices to be connected to the right person. HOWEVER, it tells you you're being connected and then thanks you for calling Aspen Dental ... immediately proceeding to hang up on you EVERY TIME! I have an extraction scheduled for early august and received a text to confirm the appointment. Of course, the link provided did not work. Why was I even surprised? Therefore, I attempted to call the office directly, but well you can already guess what happened from the last paragraph. There is no system in place on the website to chat or send a message to the office, which most sites these days do offer for even the smallest businesses. Trying to respond to the confirmation email obviously did not work either. You just cannot get in touch with these people unless you drive to the office. Ridiculous! Not sure why I did not just go with a local dentist to save the gas and tolls to get to this location.

Disgusting restroom. manager advised bathrooms are cleaned every Saturday. Service is good…read morebathroom is just nasty. I actually went to Starbucks to use the restroom it was nice Nd clean

I had an extremely disappointing experience with this dental office, not because of the dental…read morecare, but because of how a serious situation was handled. During my visit, my gold chain and earrings both family heirlooms were left on the counter in the exam room and 5 mins after leaving I called the office to check and they were missing. When I brought this to the attention of the office manager, I was met with complete indifference and a lack of concern. Despite respectfully asking if the cameras could be reviewed to determine what happened, no meaningful effort was made to assist or investigate. Losing irreplaceable items is upsetting enough, but the dismissive response and lack of accountability made the situation far worse. I expected professionalism, empathy, and basic customer care none of which were shown. I would strongly caution others to be mindful of their personal belongings when visiting this office.

Horrible experience. Please take the negative reviews here seriously- I wish I did- they literally…read morehave an "F" rating with the Better Business Beauru. I went in for a crown and two fillings and left with pain in all three teeth- pain that I never had prior to seeing the dentist at ISmile Dental. After going to a different dentist for a second opinion, a more skilled dentist educated me that the filling was improperly packed. The dentist at ISmile Dental can't even fill a filling- the most basic skill of all. This establishment is a dental mill filled with poorly experienced, new grads. Now I fear I'll have to get the permanent crown redone as well.. After having my filling corrected, I left my new dentist at Cedar Knolls Dental with less pain by the next day. ISmile dental told me I needed a root canal. I don't have dental insurance, so spending money- out of pocket- on poor quality/incorrectly done procedures is unfortunate. The ladies at ISmile Dental are nice enough, but niceness means nothing when you don't have the skill or experience to help your patients. Save your coins and use them at a more established practice, with more experienced clinicians.

Absolutely abhorrent service. The first two times I went for a procedure they had to do the…read moreprocedure a few times. The process was not seamless. Dr. Patel was my dentist. I was given a very temporary tooth that feels uncomfortable. Of course then I would feel upset when they changed my appointment for a permanent tooth to an additional month. They got mad because I didn't want to wait for a month with a temporary tooth. Definitely couldn't recommend. Also customer service is disgusting.

Good price good service . Got a bridge put in worked great .I need a follow up thoughread more